This spectacular 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Two words “Sophisticated and luxurious”, offer a perfect description of the new property. The resort is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance will be Family Section (All Ages).

Majestic Elegance Costa Mujeres will be located north of Cancun, 20 miles / 35kms away from the Cancun International Airport. Costa Mujeres is known for its turquoise calm waters and white sand beaches surrounded by vegetation ideally located 20 minutes away from downtown Cancun and just a couple of minutes away from the Punta Sam Ferry Terminal for a daytrip to Isla Mujeres.

The south eastern coast of Mexico enjoys tropical weather year-round. The temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to 91° from April to Sept.


Punta Sam-Isla Blanca
Cancun International Airport : 20 miles

Property Information

Total rooms: 570


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5706 reviews
  • 5.0 star tripadvisor rating
    Excellent workout activity

    Very energetic and enthusiastic KARINA from the entertaining. Best daytime entertainment entire week. Even ran into Karina playing volleyball on the beach.

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Gorgeous resort with amazing customer service

    This hotel exceeds our expectations every time! We came last year and decided to return this year and stay a day longer. The service is amazing, we did have an issue with the accommodations of the rooms at check in, but this was resolved immediately. The rooms are breathtaking with a butler that responds quickly via an app. Misael and Angel down at the Club side beach bar are top notch servers who are very friendly and create tasty drinks. Both of them catered to us each day and made our time so much more enjoyable. Luis at the Mexican restaurant provided a fun dinner that is delicious! We will be returning next year for the third time! If you are looking for a beautiful resort with great service, this is the place.

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Great activities

    Great service, so many nice activities, you wont need to leave the resort! Water activities like zumba and aquaaerobics with Karina are sooo much fun! She made us feel like we have friends in the resort! Rooms are clean and tidy and the steakhouse is AMAZING

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Wonderful experience at Majestic Elegance Costa Mujeres

    My husband and I had such a great time last week at Majestic Elegance. The service is top notch! The beach is beautiful. We got upgraded to an oceanview room. It was wonderful! The entertainment was great, especially the fire show! Mexican night on Saturday night was delightful with authentic Mexican cuisine. They had a very talented and entertaining mariachi band playing while we were there. The filet mignon at the steakhouse was delicious. Salvador at the upstairs piano lobby bar is awesome!! He is so much fun and a great bartender! Ulysses makes great drinks at the upstairs pool bar at the Sky Lounge. The family pool is really cool and plays good music. Special shout out to Estrella! We had so much fun playing Jenga with her at the pool last Tuesday! She is very friendly and fun and made us feel so welcome!!

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Staff were amazing!!!

    First I have to say do not listen to the complaints .. not sure if some people would ever be happy! Just returned from a week with friends to celebrate a birthday. We loved everything ( well except the transfer from the airport .. but that was an air Transat issue not the hotel). I could say the beach was amazing, room was spacious and food was great BUT instead I want to shout out to the staff! Everyone we dealt with were so welcoming and couldn’t do enough for their guests. A giant shout out to Angel and Cauchi at the pool and Jair, Carlos at breakfast and sweet Eddy at the lunch buffet from your Canadian crew… until next time! Special shout out to Tiki Tiki at the dive shop… such a little cutie, I wanted to bring him home but not sure how he would survive the Canadian winter 🐕 ❄️

    Apr 16, 2024