The ideal place for families within the Bahia Principe Riviera Maya complex, where children and adults alike have their own spaces to enjoy and the opportunity to get close to the exuberant local nature.  At this hotel, you’ll have top facilities and areas for kids, such as the waterpark, plus the chance to choose family rooms that sleep up to seven people. You won’t need to worry about a thing and you can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe resort (fees apply), and take the kids along, too.  After the sun sets, dance the night away at the discotheque or try your hand at the casino. Hacienda Doña Isabel also offers a variety of shops on site. You'll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout.  Enjoy access to the a la carte restaurants of the Bahia Principe Grand Tulum (reservations requiered)., located within the Bahia Principe Riviera Maya complex.
24-hour all-inclusive, 3 à la carte dinners in restaurants per week of stay, spacious rooms and well-kept gardens, free 24-hour WiFi throughout the hotel, safety deposit box in the room, mnibar, lounge chairs, beach umbrellas and towel service for the beach and pools

It’s ideal for:
Families with young children. For parents who want to enjoy every second of their vacation.

FREE, unlimited WI-FI throughout all areas of our hotels 

Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com) 

Location

Playa Aventuras
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 2005
Accessible rooms: 6
Floors: 3
Total rooms: 1080
Villa: 30

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Guests of the Bahia Principe Grand Coba only have access to the a-la-carte restaurants of the Bahia Principe Grand Tulum (Thali, Don Pablo, Tequila and La Gran Tortuga). They do not have access to the Monkey Burger nor the Las Olas Food Truck.
Advisory The Guests of the Bahia Principe Grand Coba only have access to the a-la-carte restaurants of the Bahia Principe Grand Tulum (Thali, Don Pablo, Tequila and La Gran Tortuga). They do not have access to the Monkey Burger nor the Las Olas Food Truck.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 17386 reviews
  • 3.0 star tripadvisor rating
    Stay somewhere else

    Hotel: 4/5 pretty nice & big - rooms could use some upgrading & there’s no beach, you have to take the hotel’s transportation & it’s a bit of work by the time you get to the beach all chairs are taken unless you go super early. Food: 3/5 we couldn’t book any restaurants so we had to eat at the buffet all week & food was okay.. Staff: 2/5 I would say I’m quite disappointed, we’ve always had a great experience every time we travel to Mexico but this time I’m not sure why but the staff here were rude, from the second we arrived & checked in the girl was giving us attitude, most of the waiters/waitresses & front desk people looked like they didn’t wanna be there, they would walk away while we were ordering. The manager at the buffet and Alexis at front desk were the nicest people. Service needs MAJOR improvement. there’s no staff serving drinks or food by the pools, you have to go get your own drink/food every time to the snack bar. The hotel has “topless not allowed” signs everywhere (which is great considering it is a family resort) & there was a lady topless in her balcony by the kids pool & nobody said anything & also a guy in a thong. They need to be more strict with these rules. The entertainment team was great but at the pool foam party they were dancing like they’re at a strip club (again, it’s a family resort) Rooms are a bit far and if you have kids (strollers etc) make sure you get ground floor rooms because they don’t have elevators. I guess it’s okay for the price you’re paying but I would recommend staying somewhere else.

    Apr 12, 2024
  • 4.0 star tripadvisor rating
    Good resort minus a few bad points.

    Mexico was amazing, the resort was great apart from the room was dated and smelt badly of damp and the inner area of the resort (restaurants/lobbys/entertainment area) had no air con only fans which was just circulating the heat around. The facilities within the resort where very good, the choice of a la carts was very good but advice to anyone attending would be to book the a la cart restaurants the day you get there as if you don't you won't get to use them. Another great thing was that we could use the facilities of the neighbouring grand bahia tulum and akumal resorts. We only used the beach on tulum which was a nice beach didn't use the akumal resort. The food was great but as mentioned earlier no air con any where so your practically siting sweating and eating and if you have any of the Mexican food (jalepenos) your going to feel worse lol. Overall the options in all the meals at the buffet where great. Oh contrary to what people tell you you don't have to tip everywer you go that's your choice no one says anything if you don't or if you do they don't realy care.

    Apr 11, 2024
  • 3.0 star tripadvisor rating
    Pick a smaller resort!

    The resort is too big. Their focus is on quantity and not quality. You don't have access to the sister resorts (Akumal, Tulum). You can go to the sister resorts and walk around, but they won't serve you a drink and let you get a coffee, ridiculous. The buffet is average; I never want pizza, hot dogs, or chicken nuggets again. There are many areas where they can improve.

    Apr 10, 2024
  • 5.0 star tripadvisor rating
    Best vacation ever - absolutely loved everything about Coba!

    Weather, food, pools, beach, entertainment, staff/customer service, rooms - all excellent! I don't have a single complaint about Grand Coba. It was our first time in Mexico and we couldn't have chosen a better resort for our family (with 2 kids aged 11 & 17). We enjoyed the evening theatre shows and live music in the terrace, the a la carte restaurants, the amazing buffet food, coffees and drink varieties and anytime we had a question or request, staff was there to assist with a smile. The resort is not beach front, but trolleys come frequently to take you wherever you need to go. We will be back one day to enjoy the resort for another visit!

    Apr 09, 2024
  • 4.0 star tripadvisor rating
    Love Bahia!!! Will definitely be back!!!

    This place is fantastic!!!! So much to do. The only reason I give it a four star instead of 5 is because the one thing I would change is the people that follow you around like stalkers trying to sell you the upgrades and timeshares. Those guys pop out of bushes and scare the crap out of you. It’s like a crazy magic show!! lol. I would instead recommend the hotel just have a few brochures in peoples rooms showing what they have to offer in terms of the privilege club, upgrades, excursions etc. That way people can have the option of booking a time to discuss these options if they are interested as apposed to really pushy people trying to sell you this stuff. Other than that, my hubby and I had an amazing anniversary at Bahia. They treated us so good. I told them it was our anniversary and when we got there they had a bottle of wine and chocolates waiting for us along with a sign on our door saying happy anniversary. Rodolfo was an amazing waiter. The last day before we left he had a table set up for us with a cute little display. The drinks were great!!! The first thing I did when I got there was get on the Facebook page and ask what everyone’s favourite drinks were and the post went crazy. I was sure to try pretty much all of them. The buffet is huge. Even if you are a picky eater, you will always find something. You will definitely never go hungry. What I do recommend is to get some better desserts though. Most of them were lacking but I made up for it with ice cream. 😂 I recommend maybe adding some tres leches desserts in there etc. The nightly entertainment was fantastic as well. A little hard to find seats unless you get there early. I will definitely be back and I’m going to bring the whole family this time around. Thank you Bahia.

    Apr 08, 2024