Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 18 miles

Property Information

Total rooms: 550

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16227 reviews
  • 5.0 star tripadvisor rating
    Mother/Daughter Annual Vacation Celebration 2024

    Excellent vacation! Beautiful grounds, excellent food and drinks, service was outstanding and clean room. No complaints. Edwin in the buffet treated us like royalty and made sure to get to know us by name and know our drinks. We were preferred club but chose to sit in Edwin’s section instead due to his outstanding service and personality. Food was full of flavour and great portion sizes. The activities team was a lot of fun and very engaging. We had access to the adults only pool but it was very warm and not refreshing at all and the vibe was more like over 70’s and boring almost dead vibe and the infinity pool over on the family side actually had a better view. Also we found the other pool had many levels and sections that there was something for everyone and the service was great. Also the water was more refreshing and seemed cleaner. The nightly shows were surprisingly good- though could use a naming revamp. The name of the shows I’m sure deter people from attending. The actual singers in the shows are some of the best I’ve heard and don’t belong at a resort they deserve more, they were fantastic. The shows were great. The sports bar is wonderful but hidden which is a shame as it’s one of the nicest I’ve seen at a resort and the bartender was great. Big screens, lots of seating and pool tables etc. last but not least the cafe what a hit! Excellent service and treats and coffee and fruit cups and gelato! Would recommend this resort. It’s also very close to town to walk around and shop. Only $12 cab ride and very safe.

    May 17, 2024
  • 4.0 star tripadvisor rating
    Dreams Jade has plenty of entertainment for you.

    The compound is clean and the grounds are quite lush with landscaping. The pools are large, and only had a few days where finding a chair was difficult due to arriving after 9am. Room was nice with a super king bed. Plenty of bottled water, but never had any issues with ice or drinks made at the bars. Ate at the Medeterian restaurant and apperisers along with main food tasted great. Dined at Spice outside and the food tasted great. Never had a bad meal. You can be out late at night and feel warm even with the contsant breeze. Being all inclusive, your room cost covers what you eat and drink. Some people sure kept the dinks coming at the pool. Ordered room service late one night and it was nice not having to pay extra, except to tip the person bringing the trays. Check out the fun bike tour to Puerto Morelos.

    May 16, 2024
  • 5.0 star tripadvisor rating
    Had a AMAZING time

    Miguel at spice was amazing best hibachi show ever 100/10 would come back just for him. Dylan that does the pool/water activities is the best. All around good time here every one is polite and professional the food and drinks so good. Would 100 percent Recommend coming here for vacation.

    May 16, 2024
  • 5.0 star tripadvisor rating
    A wonderful time!!

    Jade is the best!! We have been here many times and will return. Jade is not too big or too small. You don’t get lost but you have plenty of room to move around. The rooms are nice and clean. Everyone is friendly and helpful. Mercur is a great restaurant. Gabriel and Janeth were wonderful!!! They treated us like royalty!!!

    May 16, 2024
  • 4.0 star tripadvisor rating
    Changed our preconceptions!

    French Restaurant at Dreams Jade. I heard from others before hand that the French restaurant at Dreams Jade was “bland”. So we decided to check out beforehand. We were pleasantly impressed with the food at Mecure for dinner! Janeth and staff were awesome! They made our visit so special and took care of us in a very kind and caring manner! We appreciate the very special service and the fact that our minds were changed from previous recommendations!👍 Thanks!

    May 16, 2024