Providing spacious standard and suite accommodations, this thoughtful hotel is a perfect choice for singles and families in search of a home away from home. Guests will enjoy its location across the street from the “La Isla” Shopping Center and the historical significance of the nearby Mayan Temple, which is more than 500 years old.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 1986
Last Renovation: 2006
Accessible rooms: 2
Floors: 6
Total rooms: 291

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Cancun will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 10023 reviews
  • 5.0 star tripadvisor rating
    Best water colors

    Beautiful scenery. Water colors are amazing. The service is excellent. Drinks are good and food is also good. Best part is the service. Staff make sure you feel welcome and they provide anything you need in no time. The activities are many and enjoyable.

    May 16, 2024
  • 4.0 star tripadvisor rating
    Fun 50+ girls trip

    A great place for 40+ Entertainment was ok Food was ok Big mall across the street Beach was nice but lots of waves, not a good swimming location

    May 11, 2024
  • 3.0 star tripadvisor rating
    Delcine of Park Royal Beach Cancun

    I have been staying at the Park Royal Cancun for over 18 years and have watched it's decline. The hotel is not kept up. The rooms are not cleaned properly, the elevators, public restrooms and common areas are dingy. The waiters at breakfast are incredible. It is like "going home". The rest of the hotel staff should act the same way.

    May 07, 2024
  • 2.0 star tripadvisor rating
    Bad experience

    Food is terrible, room A/C didn’t work, you pay extra for the rooftop bar which is supposed to serve premium alcohol and it doesn’t. We have been members for 20 years and this was our worst experience yet. They really need to step it up.

    May 07, 2024
  • 5.0 star tripadvisor rating
    Best experience!!!!

    Would like to give my thanks to the chef, Adri♡ She was spectacular, went more and beyond to make our omelet the way we want it, to Lilia and Martica also♡Thanks for making our stay more than we expected; thank to all the staff, you're awesome! See you soon🙏

    May 06, 2024