Destination Closures/Restrictions Due To COVID-19
April 1, 2020
10:45 A.M CST
Due to the ever-changing and overwhelming impact of COVID-19, we are experiencing an unprecedented increase in service requests from customers, resulting in exceedingly long wait times. We are truly sorry for this situation and ask that you continue to cooperate with us during this time of need. If you are not traveling within the next 72 hours, please wait before contacting us.
On our part, we will continue to provide the latest updates from our airline partners and destination government agencies. You can save time by reviewing the list of destination closures as well as other policies and FAQs that apply during this time. Most policies vary from partner to partner but cover travel through the end of March.
It is extremely important that you review your airline and hotel information, as the situation is changing frequently. We are dedicating every resource possible to help our contact center team members navigate this rough period, but it’s going to be tough when you try to contact us or any of our partners in the next few weeks. We hope you understand that we have your best interests at heart and are doing everything possible to help you as quickly as we can.
Visit our FAQ's to find more information.
Customers who booked prior to 3/20/20 have two options for their cancelled reservations: Rebook now, charge later or receive a refund. View the details here
Please review the list of destinations and hotels that have closed or restricted upcoming arrivals as a precautionary measure.
Anguilla – connecting via SXM
All bookings that connect via SXM (St. Martin/St. Maarten) will be affected by the travel restriction imposed by the Governments of St. Martin/St. Maarten, for travel 3/17/20 through 3/31/20.
Although Antigua borders are currently open, Funjet Vacations will not be taking new bookings to Antigua 3/25-4/15/20. Antigua airports are closed effective 3/27/20-4/12/20.
All hotels in Aruba will be closed for travel 3/16/20 through 4/19/20. The Government of Aruba has made the decision to mandate a suspension of all inbound travel to Aruba by non-residents of Aruba. These restrictions are subject to change as they may consider additional precautionary measures.
The Bahamas will no longer accept incoming arrivals 3/24/20-4/8/20. This applies to Nassau, Paradise Island, Abaco, Bimini, Harbour Island and Exuma.
Barbados Prime Minister Mottley stated that persons arriving from UK, USA, and Europe must undergo quarantine for a period of 14 days effective 3/22/20-4/15/20.
Belize is prohibiting entry into the country by nationals of the following countries and persons who have traveled within the last 30 days from: China
Hong Kong, Iran, Japan, South Korea and Europe (including the United Kingdom).
Following ports of entry are closed:
The Belize Western Border Station with Guatemala.
The Belize Southern Border Station, including Hunting Caye and Jalacte.
The Belize City Seaport is closed, with the exception of cargo vessels.
The San Pedro Seaport.
The Dangriga Seaport is closed.
No informal border crossing in Blue Creek and Santa Cruz in Orange Walk is allowed.
Effective 11:59 p.m. on Saturday, March 21st, the Northern Border of Belize, which includes the Corozal Free Zone, will be closed for traveling but will remain open for cargo transportation. This means that only Belizean nationals, residents, and diplomats residing in Belize will be allowed entry into Belize subject to inspection and possible quarantine for 14 days. Similarly, the Northern Border will be closed for nationals and residents wishing to travel outside of Belize except for emergencies. The Philip S.W. Goldson International Airport will be closed effective Monday, March 23rd, after the last scheduled flight departs.
Bermuda borders closing borders 3/19/20-4/2/20 to non-Bermuda residents. Bermuda Airport is closing 3/20/20-4/2/20. There is no “ferry air service” after airport closure.
Announced 3/15, and effective immediately, all flights from US, Canada, Colombia and Dominican Republic also have been suspended until 4/10/20.
British Virgin Islands
The British Virgin Islands have closed their borders for incoming non-residents for at least one month. March 19 through April 18, 2020. Government has given approval for visitors to remain until their scheduled departure, given the rapidly changing state of international travel, British Virgin Islands asks on-island guests to arrange return flights immediately.
3/16 - Cayman Island has cancelled arrivals now thru 4/12/20. This includes 3/17- 3/22 arrivals with mandatory, self-quarantine for 14 days. NOTE: if any travelers staying on the island past 3/22/20, they will not be able to leave until airport opens 4/13/20. With immediate effect, any person arriving in the Cayman Islands will be required to be isolated for 14 days.
Effective 3/23/20-4/20/20 will be closing land and water borders to inbound visitors. Columbia is undera nationwide manadory self-quarantive 3/24/20-4/13/20. Entertainment and leisure venues, including bars will remain closed for the duration of the self-quarantine.
All borders will be closed from March 18th – April 12, 2020. Closure will take place this Wednesday March 18th and includes all international flights, boats and land transportation. After March 18, only Costa Rican citizens and residents will be allowed to enter the territory and will be subject to a 14-day quarantine
A total air restriction for visitors on all flights of all countries effective immediately. Both Seaport and Airport are closed for passenger traffic. In that regard, the Government of Curaçao has taken the difficult but necessary decision to suspend inbound travel to Curaçao, except for residents of Curaçao. This takes effect as of today March 17, 2020. As the need to introduce additional precautionarymeasures may arise, these restrictions are therefore, subject to change.
Effective 3/19/20 at 6:00AM through 4/2/20 all borders are closed for inbound arrival stays for 15 days.
The Dominican Republic has implemented a State of Emergency for COVID-19. Effective Thursday, March 19th, all borders are closed for 15 days for inbound arrivals. As the D.R. President stated, ‘from that moment, only the entry of ferry planes will be allowed for the departure of foreign citizens who want to return to their countries and the arrival of planes, cargo ships and fuels to guarantee supplies to the population’.
Effective midnight March 19 anyone enterting Fiji from any overseas destination will be required to self quarantine for 14 days.
Effective 3/21/20 Grenada will temporarily stop accepting incoming U.S travelers. U.S travelers arriving before 3/21/20 are quarantined for 14 days. Current on-island guests are not quarantined if not feeling ill.
Honolulu Mayor Kirk Caldwell announced that effective at 4:30 p.m. on Monday, March 23 there will be a stay at home, work from home order for residents. This mandate extends through April 30.
In addition to all other guidelines et forth EFFECTIVE March 26, at 12:01 a.m The State of Hawaii has issued travel restrictions requiring arriving visitors to quarantine in their intended accommodation for 14 nights. This mandate restricts guests from leaving their hotel room. Today, Hawaii Governor David Ige urged businesses, residents and visitors to adhere to the following to slow the spread of COVID-19 and protect the community. For complete policy & enforcement details visit: Hawaii State Department of Health.
The mandatory 14-day self-quarantine orders are:
1. Proceed directly from the airport to your designated quarantine location, which is the location identified and affirmed by you on the mandatory State of Hawai‘i Department of Agriculture Plants and Animals Declaration Form.
2. Remain in your designated quarantine location for a period of 14 days or the duration of your stay in the State of Hawai‘i, whichever is shorter.
• If you are a resident, your designated quarantine location is your place of residence.
• If you are a visitor, your designated quarantine location is your hotel room or rented lodging.
• You can only leave your designated quarantine location for medical emergencies or to seek medical care.
3. Do not visit any public spaces, including but not limited to pools, meeting rooms, fitness centers or restaurants.
4. Do not allow visitors in or out of your designated quarantine location other than a physician, healthcare provider, or individual authorized to enter the designated quarantine location by the Director of HIEMA.
* Restaurants, bars, visitor attractions, tours will be closed.
* Failure to follow this order is a misdemeanor and punishable by a maximum fine of $5,000, or imprisonment of not more than one year, or both. Enforcement will be handled by each of Hawaiʻi’s four counties.
Effective 3/21/20-4/7/20 all Jamaica airports and seaports are closed to all incloming visitors. Effective March 18th: All non-essential business, attractions, restaurants, nightclubs and etc. are to be closed.
Effective 3/28/20-until further notice, all public beaches are restricted. Bars, casinos, and gyms are closed until further notice. Gatherings will be limited to no more than 25 people including churches and religious organizations. Restaurants are to implement social distancing when seating customers and to enhance their cleaning protocol.
Airport Measures for visitor arrivals:
Screening measures at the San José International Airport and ports throughout Baja California Sur to conduct passenger wellness checks, i.e. taking the temperatures of all arriving passengers. Containment measures in place should a passenger register an abnormally high temperature and exhibiting potential symptoms of the virus. Background checks for all passengers to confirm where they have traveled in the past 14 days.
In accordance to the French Government travel restrictions, Martinique International Airport is not allowing inbound flight (leisure, family visit etc..) to the Island. And as a further step to stop the spread of COVID-19, all international flights to/from Martinique are interrupted starting March 23rd, 2020 until further notice.
Bahia closed the following resorts to new arrivals starting 3/16/20 through 10/31/20. Arrivals will be relocated to Bahia Principe Luxury Cayo Levantado.
Panama is only allowing citizens & residents entry from 3/16/20 for 14 days. The bars at the hotels will not serve alcohol, they will only provide soft drinks and use of the pools is restricted. Social gatherings must be kept under 50 people.
All hotels in Puerto Rico will be closed for travel 3/16/20 through 4/12/20. All non-essential businesses including theaters, malls, casinos, bars, gyms, attractions such as tours, national parks and public beaches, and “any place that promotes the gathering of citizens in one place” are closed. Supermarkets, pharmacies, gas stations and other essential businesses like restaurants that offer takeout or delivery will only be open through 6:00 PM. Taxis will only work from 5:00 AM to 9:00 PM with the exception of those servicing the airports. There will also be a mandatory island-wide curfew starting at 9:00 PM and ending at 5:00 AM. These regulations will be strictly enforced, which means residents and tourists need to abide by all of the new policies or they will be subject to significant repercussions, which consist of a fine of up to $5,000 and the risk of being arrested.
St. Kitts & Nevis
St. Kitts and Nevis will not be accepting new visitors from the United States, the United Kingdom and other countries. Airports will be closed for incoming arrivals 3/23/20-4/7/20.
St. Martin/St. Maarten
All hotels in St. Martin/St. Maarten will be closed for travel 3/17/20 through 3/31/20. As per the executive order given by the Governments of St. Martin and St. Maarten to minimize any chance of an epidemic outbreak, travel is restricted to St. Martin/St.Maarten for the coming two (2) weeks. This is for all persons from affected areas due to the Novel Coronavirus (COVID-19) who are traveling to St. Martin/St. Maarten.
The Government of Saint Lucia announces the closure of Saint Lucia’s airport to all incoming commercial and private flights effective 11:59PM on Monday, March 23, 2020. All ports will be closed to all incoming travelers until Sunday, April 5th, 2020.
Aircraft facilitating departing passengers repatriating from Saint Lucia will be permitted. Air Cargo operations are permitted.
Effective 3/17/20 until further notice, authorities may decide to extend, all passengers arriving from an international flight must comply with the obligation of containment at home or at an accommodation booked on the island of Tahiti for a period of 14 days, from the day of arrival at Tahiti-Faa'a airport. If you maintain your trip to French Polynesia until March 31 2020: you will have to stay in containment for 14 days from your arrival in Tahiti, either at home or in an establishment booked on the island of Tahiti. If you are a visitor currently in the islands (except Tahiti): you can continue your stay, however if your itinerary brings you back to the island of Tahiti you will no longer be allowed to set off again to other islands. The health control form given on board on every flight to French Polynesia shall be filled out by every passenger and airline crew member. The completed survey must be presented and an information leaflet shall be given in return upon arrival. The place of containment must be listed clearly on your form: at a home or at a booked accommodation. Anyone who contravenes these measures will be subject to sanctions and forced quarantine under supervision will be imposed for a for the night.
Turks & Caicos
Turks & Caicos Gorvernment will be closing their airports and seaports to visitors starting midnight on Tuesday, March 24, 2020. Closures will last 21 days, reopening April 13, 2020.
United States Destinations
Disneyland Resort hotels will be closed for arrivals starting 3/16/2020 until further notice. Parks will be closed starting 3/13/2020 until further notice. Downtown Disney will be closed 3/17/2020 until further notice.
Walt Disney World Resort hotels will be closed 3/20/2020 until further notice. Parks will be closed 3/16/2020 until further notice. Disney Springs will be closed until further notice.
Effective 3/25/20-4/9/20 Orlando has issued a stay at home. This includes Orange County.
Universal Studios Orlando
Universal Orlando Resorts is closed to visitors through April 19th this includes resort hotels, theme parks, Universal CityWalk and Blue Man Group shows.
On March 17, Nevada Governor Steve Sisolak issued a statewide closure of all casinos, restaurants, bars and other nonessential businesses for 30 days, and he urged Nevadans to stay inside to reduce their chance of becoming infected and spreading the virus.
The mandate includes temporary closure of:
- • Hotels and casinos;
- • Dine-in restaurants, bars, pubs, wineries, nightclubs and dayclubs;
- • Movie theaters and bowling alleys;
- • Attractions and museums;
- • Beauty and barber shops and nail, tanning and waxing salons; and
- • Gyms, health clubs and fitness centers.
- • Sporting arenas and concert venues
U.S Virgin Islands
U.S Virgin Islands Gorvernment will no longer be accepting new vistior arrivals at hotels Airbnb, villas, rentals, etc from 3/25/20-4/25/20. This applies to St Thomas, St. Croix and St. John.
Effective 3/23/20 taxi services will be reduced by 50% and restaurants and bars will close and be available for take-out. Ferry services will be limited.
Current on-island guests can remain until departure; however, this dependent on conditions and sirport/seaport openings.
Airports closed for visitor arrivals 3/25/20-4/24/20. Effective 3/25/30
-4/25/20 no hotels will be allowed to accept non-residents including U.S visitors