Travel Update: Please review the latest information related to COVID-19 to see how it impacts your travel plans. X
International Travel X

Rebook Now. Recharge Later.*

Get 25% more back in future travel credits for travel through 12/15/21!

Because we understand how stressful this has been, if your vacation has been cancelled or you would like to cancel your current reservation and you booked before March 20, 2020 and were supposed to travel before May 31, 2020, we have decided to give you an additional 25% credit for future travel that can be used toward a vacation at a later date.

No action needs to be taken on your part, and you do not need to contact us regarding your booking. When the time is right for you and you are ready to lock in your next vacation using your Future Travel Credit, please contact Funjet Vacations and 888-558-6654 and provide your original reservation number.

Please note, if your vacation was purchased using Uplift, you’ll receive a future travel credit that reflects the total cost of your trip. Your payments will continue until the loan amount has been fulfilled. If your vacation was purchased using our Deposit Program, we will void all outstanding payments, and the travel credit you receive will be for the amount you’ve already paid up to this point plus an additional 25%*.

We are so thankful for your patience and understanding during these unprecedented times, and we will continue to provide you with the highest level of service. If you choose a refund, please know that we are doing the best we can and are actively adding resources to our accounting team. We appreciate your patience as this could take up to 60 days.

Customers WITH Travel Protection Plus*

*Exclusively for bookings made prior to 3/20/20 with travel scheduled to depart 3/21/20 through 5/31/20.
  • Rebook Now. Recharge Later. You can request Future Travel Credit, plus an additional 25%, including the full value of the Travel Protection Plan originally purchased. The Future Travel Credit will be valid for bookings and travel through 12/15/21^. Be sure to add Travel Protection Plus on the new booking, as we are refunding the full amount of this premium in Future Travel Credit from your original booking.
  • Full refunds, less the cost of Travel Protection Plus, are available if you prefer one. To request your refund:
    • Visit the Retrieve a Reservation page and locate your booking information
    • In the comments section of the form, enter “refund”

If you choose a refund, please know that it could take up to 60 days to process your request. Due to the impact of COVID-19, we have 50x more refund requests than we normally would. We appreciate your patience and would like to assure you that we are doing the best we can to process all submissions as soon as possible.

Customers WITHOUT Travel Protection Plus*

*Exclusively for bookings made prior to 3/20/20 with travel scheduled to depart 3/21/20 through 5/31/20.
  • Rebook Now. Recharge Later. When you are ready to rebook, not only will you receive a refund (less any applicable penalties and non-refundable scheduled air value) in the form of Future Travel Credit, but also an additional 25% credit to use on your new reservation! Please note that, if you received an air credit from a scheduled airline and would like to use it on your new booking, rebookings must be on the same air carrier and must follow the airline’s guidelines for rebooking so that we may transfer the air credit from the original reservation. The Future Travel Credit can be applied to new bookings made and traveled through 12/15/21^. You are subject to airline rebooking policies and any other supplier guidelines and penalties that may have been accepted and incurred on the original reservation. You are not able to add Travel Protection Plus to your new reservation using your Future Travel Credit.
  • Full refunds, less any applicable penalties and non-refundable scheduled air value, are available if you prefer one. If you choose a refund, please know that it could take up to 60 days to process your request. Due to the impact of COVID-19, we have 50x more refund requests than we normally would. We appreciate your patience and would like to assure you that we are doing the best we can to process all submissions as soon as possible. To request your refund:
    • Visit the Retrieve a Reservation page and locate your booking information
    • In the comments section of the form, enter “refund”

^ Travel credits are non-refundable, non-redeemable for cash and expire on 12/15/21.

Please check the airline’s website or app for the most up-to-date information on your returning flight. If you need to change your flight plans, please refer to the airline website. Many carriers are offering a self-service for flight modifications. If you need further assistance, please contact us. (Option: if a return flight is not offered via the web, try booking your flight home as a one-way, which sometimes appears instead. Penalties and charges may apply.)

Frequently Asked Questions:

Can my travel credit be applied to multiple reservations? Yes, but the travel credit must be used for a new booking with Funjet Vacations.

Can I give my travel credit to someone else? No, at least one person on the original reservation needs to be on the new booking.

How will I know the value of my travel credit? You will receive an email from ALGV Accounting. Travel credits will be issued in lead passenger’s name, or individual cardholders’ names for bookings with multiple payments.

Will I receive anything other than an email regarding my travel credits? No, only an email will be sent with the information.

How long is my travel credit valid for? Travel credits must be redeemed and used by 12/15/21. Any travel credit that goes unused by 12/15/21 will be forfeited.

If I receive a travel credit + 25% and rebook, and have to cancel the rebooked trip, can I get travel credits again with the 25% bonus? No, this offer can only be accepted 1 time.

What if I already received a refund or travel credit from Funjet Vacations, on my prior vacation; am I eligible for this offer? No, this offer is not retroactive.

Is this policy valid for groups? Yes, bookings without Travel Protection Plus requesting a refund will be issued a future travel credit plus an additional 25%.

Important Note: Credits issued by airlines and other third party suppliers are subject to those suppliers’ terms and conditions; for example, more limited travel window and/or redemption restrictions.

*May not apply to customers traveling as part of a contracted group. Contracted groups that are experiencing travel disruptions are encouraged to rebook to new dates. Rest assured, we will be offering maximum flexibility and accommodating group customers to the best of our ability and within the policies of all our hotel partners. Please contact your travel agent for assistance and rebooking options.

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