Home : Destination Support

24/7 traveler assistance

Fun comes more easily when stress isn't part of the equation. Our end-to-end support helps create those conditions. We are here for you 24-hours a day, 7 days a week.
Call: +1 414-934-1535 or email wecare@funjet.com.
We’ll help you navigate service interruptions, family-related emergencies or answer any general questions that you may have while you’re traveling.

In-destination support

Our team includes an established network of folks on the ground to assist in every way possible. They are fluent in both English and their local language. You can find them at your hotel during desk hours to help you with activities, restaurant preferences, and support if the unexpected happens. Below is a full list of our in-destination contacts.

Mexico

Acapulco, Mexico (ACA)

Amstar

011-52-1-744-136-7758 operaciones@odysseytraveloperadora.com

Cancun (CUN)/Cozumel (CZM)

Amstar

(998) 881-9500

Guadalajara, Mexico (GDL)

Viajes Copenhagen

(333) 629-4264 operations@viajescopenhagen.com

Huatulco, Mexico (HUX)

Amstar

+52 (958) 587-2879 dmchuatulco@amstardmc.com

Mazatlan, Mexico (MZT)

Viajes El Sabalo

(669) 986-4930 elsabalo@prodigy.net.mx

Mexico City, Mexico (MEX)

Amstar

011-52-(998)-881-9500 csc@amstardmc.com

Puerto Vallarta, Mexico (PVR)

Amstar

+52-322-209-1011 (9am-5pm CST)
After hour emergencies
+52-322-139-9496 or +52-322-205-7787

San Jose del Cabo, MX (SJD)

Amstar

+52-624-142-2268 (8:00am-9:00pm local time)
After hour emergencies
+52-1-624-191-4247 or +52-1-624-157-0029

Zihuantanejo, Mexico (ZIH)

Amstar

+52 (755) 553-2407 dmcixtapa@amstardmc.com

Caribbean

Antigua (ANU)

Suntours Caribbean

(268) 462-4788 suntours@candw.ag

Aruba (AUA)

De Palm Tours

(297) 522-4400 maryhirschfeld@depalmtours.com

Barbados (BGI)

Suntours Caribbean

(246) 434-8460 reservations@suntourscaribbean.com

Bermuda (BDA)

Bermuda Island Destination Mngmt

(441) 732-1260 bdaisland@logic.bm

Curacao(CUR)

Amstar

1 954-944-4112 customerservicecuracao@amstardmc.com

Freeport, Bahamas (FPO)

Executive Tours

(242) 373-7863 executivetours.gbi@gmail.com

Grand Cayman (GCM)

Tropicana Tours LTD

(345) 949-0944 admin@tropicana-tours.com

La Romana, DR (LRM)

Amstar

+1-(809)-221-6626 from 8:30am to 6pm local time opshotel@amstardmc.com

Montego Bay, Jamaica (MBJ)

Amstar

+1-876-971-9887 (8:30am-5:30pm EST)
After hour emergencies
+1-876-836-1113 or +1-876-550-2318

Nassau, Bahamas (NAS)

Majestic Tours

(242) 322-2606 cfowler@majesticholidays.com

Puerto Plata, DR (POP)

Amstar

+1-(829)-904-2376 opshotel@amstardmc.com

Punta Cana, DR (PUJ)

Amstar

+1-(809)-221-6626 from 8:30am to 6pm local time opshotel@amstardmc.com

San Juan, PR (SJU)

Adames Sedan Service

(787) 646-8755 alfred@adamesluxurytransp.com

Santo Domingo, DR (SDQ)

Amstar

+1-(809)-221-6626 from 8:30am to 6pm local time opshotel@amstardmc.com

St. Croix (STX)

Funjet 24 hour Customer Service

+1 (414)-934-1535 wecare@funjet.com

St. Kitts (SKB)

Tropical Tours

(869) 465-4167 kisco@sisterisles.kn

St. Lucia (UVF/SLU)

Solar Tours & Travel

(758) 451-9041 solartours@candw.lc

St. Maarten (SXM)

NexusTours

011 52 1 998 251 6559 sxm-reservations@nexustours.com

Tobago (TAB)

Tobago Travel Limited

(868) 639-8105 tobagotrav@gmail.com

St. Thomas (STT)

IMI (Island Meetings & Incentives, Inc.)

340-998-7905 brenda@imi.vi & lisa@imi.vi

Turks & Caicos (PLS)

TCI Escapes

649 332-1092 tciescapes@hotmail.com

Central America

Belize City, Belize (BZE)

Discovery Expeditions Belize, Limited

(501) 671-0748 customerservice@discoverybelize.com

Liberia, Costa Rica (LIR)

Amstar

+506-2105-0650 (8am-5pm local time)
After hour emergencies
+506-8360-7107 or +506-8363-9161

San Jose, Cost Rica (SJO)

Amstar

+506-2105-0650 (8am-5pm local time)
After hour emergencies
+506-8360-7107 or +506-8363-9161

Panama (PTY)

Panamazing

011-507-340-9875 CustomerCare@panamazing.com

Hawaii

Worldstar

(808) 946-3930 Hawaii@worldstardmc.com