Home : Destination Support

24/7 traveler assistance

Fun comes more easily when stress isn't part of the equation. Our end-to-end support helps create those conditions. We are here for you 24-hours a day, 7 days a week.
Call: +1 414-934-1535 or email wecare@funjet.com.
We’ll help you navigate service interruptions, family-related emergencies or answer any general questions that you may have while you’re traveling.

In-destination support

Our team includes an established network of folks on the ground to assist in every way possible. They are fluent in both English and their local language. You can find them at your hotel during desk hours to help you with activities, restaurant preferences, and support if the unexpected happens. Below is a full list of our in-destination contacts.

Mexico

Acapulco, Mexico (ACA)

PGC Grupo Acapulco

(744) 481-0580 cornelas@pgcacapulco.com.mx

Cancun (CUN)/Cozumel (CZM)

Amstar

(998) 881-9500

Guadalajara, Mexico (GDL)

Viajes Copenhagen

(333) 629-4264 operations@viajescopenhagen.com

Huatulco, Mexico (HUX)

Amstar

+52 (958) 587-2879 dmchuatulco@amstardmc.com

Mazatlan, Mexico (MZT)

Viajes El Sabalo

(669) 986-4930 elsabalo@prodigy.net.mx

Mexico City, Mexico (MEX)

Viajes Copenhagen

(333) 661-8835 Operations@viajescopenhagen.com

Puerto Vallarta, Mexico (PVR)

Amstar

+52-322-209-1011 (9am-5pm CST)
After hour emergencies
+52-322-139-9496 or +52-322-205-7787

San Jose del Cabo, MX (SJD)

Amstar

+52-624-142-2268 (8:00am-9:00pm local time)
After hour emergencies
+52-1-624-191-4247 or +52-1-624-157-0029

Zihuantanejo, Mexico (ZIH)

Amstar

+52 (755) 553-2407 dmcixtapa@amstardmc.com

Caribbean

Antigua (ANU)

Suntours Caribbean

(268) 462-4788 suntours@candw.ag

Aruba (AUA)

De Palm Tours

(297) 522-4400 maryhirschfeld@depalmtours.com

Barbados (BGI)

Suntours Caribbean

(246) 434-8460 reservations@suntourscaribbean.com

Bermuda (BDA)

Bermuda Island Destination Mngmt

(441) 732-1260 bdaisland@logic.bm

Curacao(CUR)

McCo E-Active

5999 433 8858 reservations@mcco.nl

Freeport, Bahamas (FPO)

Executive Tours

(242) 373-7863 executivetours.gbi@gmail.com

Grand Cayman (GCM)

Tropicana Tours LTD

(345) 949-0944 admin@tropicana-tours.com

La Romana, DR (LRM)

Amstar

+1-(809)-221-6626 from 8:30am to 6pm local time opshotel@amstardmc.com

Montego Bay, Jamaica (MBJ)

Amstar

+1-876-971-9887 (8:30am-5:30pm EST)
After hour emergencies
+1-876-836-1113 or +1-876-550-2318

Nassau, Bahamas (NAS)

Majestic Tours

(242) 322-2606 cfowler@majesticholidays.com

Puerto Plata, DR (POP)

Amstar

+1-(829)-904-2376 opshotel@amstardmc.com

Punta Cana, DR (PUJ)

Amstar

+1-(809)-221-6626 from 8:30am to 6pm local time opshotel@amstardmc.com

San Juan, PR (SJU)

Adames Sedan Service

(787) 646-8755 alfred@adamesluxurytransp.com

Santo Domingo, DR (SDQ)

Amstar

+1-(809)-221-6626 from 8:30am to 6pm local time opshotel@amstardmc.com

St. Croix (STX)

Funjet 24 hour Customer Service

+1 (414)-934-1535 wecare@funjet.com

St. Kitts (SKB)

Tropical Tours

(869) 465-4167 kisco@sisterisles.kn

St. Lucia (UVF/SLU)

Solar Tours & Travel

(758) 451-9041 solartours@candw.lc

St. Maarten (SXM)

Island Reps, N.V.

(721) 545-2990 Manager@islandrepssxm.com

Tobago (TAB)

Tobago Travel Limited

(868) 639-8105 tobagotrav@gmail.com

St. Thomas (STT)

Tropic Tours

(340) 998-0135 pam@pamlarsen.com

Turks & Caicos (PLS)

Turtle Tours LTD

(649) 241-9722 marco.travel@tciway.tc

Central America

Belize City, Belize (BZE)

Discovery Expeditions Belize, Limited

(501) 671-0748 customerservice@discoverybelize.com

Liberia, Costa Rica (LIR)

Amstar

+506-2105-0650 (8am-5pm local time)
After hour emergencies
+506-8360-7107 or +506-8363-9161

San Jose, Cost Rica (SJO)

Amstar

+506-2105-0650 (8am-5pm local time)
After hour emergencies
+506-8360-7107 or +506-8363-9161

Panama (PTY)

Decameron Tours

(507) 993-2449 operacionesexplorer.panama@decameron.com

Hawaii

Worldstar

(808) 946-3930 Hawaii@worldstardmc.com