Hurricane Irma Announcement
Our deepest sympathies go out to those affected by Hurricane Irma. If you are trying to reach us by phone or email, please be patient. Recent hurricane activity within popular vacation destinations is affecting call times here at Funjet Vacations. What’s more, many of our own customer and travel agent support team members are located within the projected path of Hurricane Irma. For the safety of our team members located within the geographic path we are encouraging them to follow evacuation recommendations of local and state authorities.
Reduced staffing due to Hurricane Irma will be impacting our ability to answer calls and emails. The safety of our customers and our employees is our top priority. Therefore we are only focusing our efforts on those customers traveling within the next seven days. If your call is an emergency we encourage you to use our call center resources as normal. If your call is not an emergency or is in regards to customers traveling outside the next seven days we will not have the ability to support you through call resources at this time.
We are hopeful that our team can return to normal scheduled support times as soon as Tuesday. For customers whose departure or arrival has been affected by one of the recent hurricanes we encourage you to visit the websites of our airline partners to keep up-to-date on policies and options to update reservations. Thank you for your patience during these trying times. We remain here to support all customers affected by these storms and will keep you updated as to any changes.