Resort Details

Dining
OnSite Dining
  • Botanica
    Elegant double height atrium setting, serving a creatively crafted Botanical themed Afternoon Tea.
  • ESQ.
    ESQ is nestled on the lower ground floor and provides the perfect atmosphere for guests to unwind and disconnect from the outside world. ESQ specialises in homemade infused spirits exclusively created by our resident mixologists. The carefully selected small plates menu will enhance and delight your tast
  • WA-Kensington
    W/A Restaurant and Bar takes its name from its former owner, William Alexander and offer a modern touch to classic Belgian dishes. Travelling back from Asia, William Alexander discovered Belgian food and drink and made it a regular stop during his travels.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Air conditioning
  • Baggage hold†
  • Breakfast served in restaurant†
  • Buffet breakfast†
  • Children welcome†
  • Complimentary in-room coffee or tea
  • Concierge desk†
  • 24-hour front desk
  • 24-hour room service†
  • Audible emergency alarm for sight impaired guest
    Visual emergency alarm for hearing impaired guest
  • Air conditioning
  • Baggage hold†
  • Breakfast served in restaurant†
  • Buffet breakfast†
  • Children welcome†
  • Complimentary in-room coffee or tea
  • Concierge desk†
  • Desk with electrical outlet
  • Dinner served in restaurant†
  • Early check-in†
  • Efolio available to company†
  • Elevators
  • Exercise gym
  • Express check-in†
  • Express check-out†
  • Family plan†
  • Fire safety compliant
  • Front desk
  • Full service housekeeping
  • Hair dryer
  • Housekeeping - daily
  • Individual Efolio available†
  • Interior corridors
  • Ironing board
  • Kitchenette
  • Late check-out available†
  • Laundry/Valet service†
  • Lobby coffee service†
  • Lounges/bars
  • Lunch served in restaurant†
  • Meeting rooms
  • Non-smoking rooms available
  • Photocopy center†
  • Private bath or shower
  • Public area air conditioned
  • Room service†
  • Safe deposit box
  • 2nd lock on guest doors
    Audible alarm smoke detectors in guest rooms
    Audible alarms in hallways
    Audible alarms in public areas
    Automated External Defibrillator (AED) on-site
    Basic medical equipment on-site
    Building meets all current local, state and country building codes
    Camera monitoring parking area 24 hrs
    Camera recording parking area 24 hrs
    Complies with Local/State/Federal fire laws
    Dead bolts on guest room doors
    Electronic room key
    Elevator auto recall
    Emergency evacuation plan
    Emergency exit maps
    Emergency info in room
    Emergency lighting
    Evacuation drills
    Exterior doors (except lobby entrance) require key access at night
    Fire extinguishers
    Fire extinguishers in hallways
    First aid available
    Frequency of evacuation drills
    Guest room doors self-closing
    Hard wired smoke detectors
    Multiple exits on each floor
    Property has elevators
    Room windows open
    Secondary locks on room windows
    Secondary locks on sliding glass doors
    Smoke detector in public areas
    Staff Red Cross certified in CPR
    Staff trained in Automated External Defibrillator (AED) usage
    Staff trained in CPR
    Staff trained in duplicate key issue
    Staff trained in first aid
    U.S. Fire Safety compliant
    Ventilated stair wells
    Video cameras at entrance
    Video surveillance monitored 24 hrs a day
    Video surveillance recorded 24 hrs a day
    Viewports in guest room doors
    Visual alarms in hallways
    Visual alarms in public areas
  • Train access†
  • Turndown service†
  • Valet cleaning†
  • Wakeup service†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Copier†
  • High Speed Internet Connection†
  • Meeting Facilities†
  • Wireless Connectivity†
  • Wireless Internet Connection†

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
Off-Site Attraction
  • Buckingham Palace
  • City Center
  • Harrods
  • Kensington Palace
  • London Eye
  • Royal Albert Hall
  • Science Museum
  • Accenture
  • Brookfield Multiplex
  • CapGemini
  • Cellet
  • Challenger Acquisitions
  • Cisco
  • Deloitte
  • EF Student
  • Eurizon SLJ Capital LTD
  • General Delegation of Quebec London
  • Goethe Institute
  • Imperial College
  • KPMG
  • Natural History Museum
  • Oracle
  • Royal Mail
  • Swiss Re Life Capital
  • The Geological Society
  • The Institute of Cancer Research
  • UK Home Office
  • Zara - Inditex
  • Cadogan Hall
  • Kensington Garden
  • Victoria Station
  • Restaurants

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1370 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great for Museums. Has a nice - quality - vibe.

    This was a stay where - due to an evening engagement - I spent little time in the hotel apart from sleeping. That said, I really liked the place. Lovely lady on reception, impressive public rooms, good breakfast buffet. The hotel is a well-designed maze of corridors - very narrow and with moody lighting on the ground floor. My room was compact but with a big bed. The room window actually faced into one of the public rooms rather than outside. It’s a 7 minute walk to South Ken tube. Lots of hotels and one decent pub (Zetland Arms) in the immediate vicinity. Handy for museums. It would have been good to have spent more time there - but I’ll look out for it next time I’m booking a London hotel.

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place for an overnight stay in London

    Great hotel in a great location with good facilities and service. Rooms are comfortable and breakfast has good variety.

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Hotel in a Smart Part if London

    Fabulous hotel in a lovely part of South Kensington which is near the Royal Albert Hall and South Kensington Tube Station. Beautiful interior, very comfortable bed and lovely Moulton Brown complimentary toiletries together with slippers with Coffee and Tea making facilities. Excellent friendly efficient staff. My husband and I will definitely be returning and hopefully soon next year 🫶

    Nov 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Hotel Experience in London

    This was one of the best hotel experiences we have had in London. Staff, service, breakfast and room all excellent. We will definitely return on our next visit to London.

    Nov 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Beautiful Hotel but no place to store your clothes.

    Beautiful Hotel, great Location …..BUT there is litterly no place to store your clothes. No drawers, only a very small closet that was 6 inches deep that you hang your clothes flat facing you. You couldn’t even open your suitcases and just work out them because there was no room to lay them out except on the bed, (not even on the floor). We were staying for 11 nights. We had to up grade to a suite and even then the storage was not great. They have room in our orginal room to give you a dresser . The two story suite ( which was double the price) still had no drawer space and very limited hanging space but there was so much wasted space . So whom ever designed these rooms didn’t look at being functional. We talked to several other hotel guest at breakfast and they all said the same thing. One guy said, he just opened his suitcase on the other side of the bed and left it there because he got tried of having to open and close it every time he needed something.

    Nov 27, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Room packages including meals exclude childrens meal charges.
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
  • Pet Policy : Pets Not Allowed

{{title}}