Resort Details
- Standard Suite1 King Bed635-sq-foot (59-sq-meter) room with courtyard viewsLayout - Living room, dining area, and sitting areaInternet - Free WiFi Entertainment - 42-inch LED TV, premium channels, and iPod dockFood and Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Egyptian cotton linens, a down duvet, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Phone, laptop-compatible safe, and iron/ironing board (on request); free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Bathrobe
- Blackout curtain
- Ceiling fan
- Coffee/Tea Maker
- Exterior corridors
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- iPod docking station
- Kitchen
- Microwave
- Nonsmoking rooms
- Premium movie channels*
- Printer*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair
- Separate Living and Sleeping Area
- Shower only
- Soundproofed room
- Stove
- Junior Suite, 2 Bedrooms2 Queen Beds861-sq-foot (80-sq-meter) room with ocean viewsLayout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 32-inch LED TV, premium channels, and iPod dockFood and Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Egyptian cotton linens, a down duvet, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Phone, laptop-compatible safe, and iron/ironing board (on request); free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Bathrobe
- Blackout curtain
- Ceiling fan
- Coffee/Tea Maker
- Exterior corridors
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- iPod docking station
- Kitchen
- Microwave
- Nonsmoking rooms
- Premium movie channels*
- Printer*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair
- Separate Living and Sleeping Area
- Shower only
- Soundproofed room
- Stove
- Family Suite1 King Bed or 2 Twin Beds807-sq-foot (75-sq-meter) room with city viewsLayout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 42-inch LED TV, premium channels, and iPod dockFood and Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Egyptian cotton linens, a down duvet, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Phone, laptop-compatible safe, and iron/ironing board (on request); free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Bathrobe
- Blackout curtain
- Ceiling fan
- Coffee/Tea Maker
- Exterior corridors
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- iPod docking station
- Kitchen
- Microwave
- Nonsmoking rooms
- Premium movie channels*
- Printer*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair
- Separate Living and Sleeping Area
- Shower only
- Soundproofed room
- Stove
- Deluxe Suite1 King Bed775-sq-foot (72-sq-meter) room with courtyard viewsLayout - Living room, dining area, and sitting areaInternet - Free WiFi Entertainment - 42-inch LED TV, premium channels, and iPod dockFood and Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Egyptian cotton linens, a down duvet, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Phone, laptop-compatible safe, and iron/ironing board (on request); free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Bathrobe
- Blackout curtain
- Ceiling fan
- Coffee/Tea Maker
- Exterior corridors
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- iPod docking station
- Kitchen
- Microwave
- Nonsmoking rooms
- Premium movie channels*
- Printer*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair
- Separate Living and Sleeping Area
- Shower only
- Soundproofed room
- Stove
- Penthouse2 King Beds1851-sq-foot (172-sq-meter) individually decorated room, furnished balcony with ocean viewsLayout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 47-inch LED TV, premium channels, and iPod dockFood and Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Egyptian cotton linens, a down duvet, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Washer/dryer, desk, and phone; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability
- Adjoining rooms
- Air conditioning
- Bathrobe
- Blackout curtain
- Ceiling fan
- Coffee/Tea Maker
- Exterior corridors
- Hair dryer
- High speed internet connection*
- Housekeeping Service
- iPod docking station
- Kitchen
- Microwave
- Nonsmoking rooms
- Premium movie channels*
- Printer*
- Safe large enough to accommodate a laptop*
- Seating area with sofa/chair
- Separate Living and Sleeping Area
- Shower only
- Soundproofed room
- Stove
- ATM/Cash machine*
- Barbeque grills
- Bell staff/porter
- Concierge desk
- Elevators
- Express check-in
- Free high speed internet connection
- Luggage service
- Multilingual staff
- Tour/sightseeing desk
- Wedding services
* Fees may apply
* Fees may apply
Property Location With a stay at The 5th Avenue Hotel, youll be centrally located in Playa del Carmen, steps from Quinta Avenida and 2 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.2 mi (0.3 km) from Playa del Carmen Maritime Terminal and 0.7 mi (1.1 km) from Mamitas Beach Club.
Rooms Make yourself at home in one of the 8 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and Egyptian cotton sheets. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.
Amenities Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features at this Beaux Arts hotel include wedding services and barbecue grills.
Business, Other Amenities Featured amenities include express check-in, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge during limited hours.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
222 reviews
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Dec 05, 2021You won't be able to rest until 4 am
Old rooms, hard to climb stairs, dirty balconies, but the worst is the area... LOUD very LOUD. There are 2 big bars open until 2 am downstairs but worse is the roof Night club open until 4 am, just across the hotel. If you plan to go to sleep before 4 am don't stay here... The only good part is the hotel is very close to the beach and has very nice staff.
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May 30, 2019
Do not stay here
My father and I only lasted one night in this hotel. Upon arrival, we were greeted by a less than enthusiastic man at the desk who responded to our questions with “What?” and had a general lack of manners. We were then asked to sign papers that told us there was a charge for stealing towels, after this we headed up 4 flights of stairs (no lift) with our heavy suitcases and no offer of assistance. When we got into our rooms, the sheer shabbiness was astounding. Plug sockets and electrical fittings were hanging off the wall, tables on the patios were broken, the sheets were dirty, curtains stained and ripped... the whole place was just grimy and dirty. The “pool” is just a dirty hole in the ground with some not-so-clear water in it and breakfast, consisting of a loaf of bread and cereal, was served on the reception desk. On some adverts for this hotel it says that it has wifi in the rooms, this isn’t true. The wifi is ONLY available in the lobby and is very temperamental. Another notable point is the noise. As the doors and windows don’t shut properly and the walls aren’t soundproofed, there is no way of getting any peace. So prepare to be under-slept if you stay here. We ended up checking into the Carmen Hotel just down the street as we couldn’t face spending a whole week there. Making a reservation at Maya del Mar was a complete waste of money. The hotel does not deserve its 3 star rating, it could only just about earn 1 star. Do not stay here if you can help it.
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Jan 10, 2019Not a good choice!
Hotel is not for anyone who wishes or wants to sleep. The breakfast consisted of bread and cold cereal. The TV was terrible (outdated and malfunctioned). The staff seemed pleasant enough but the hotel needs remodeling.
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Jan 09, 2019
Nice hotel, BUT...
Hotel was clean and mold-free, maid service was great, and staff was attentive and responsive. The continental breakfast was sparse, however, - burnt toast and Tang, with cereal available. WiFi was available in the lobby, although I was able to use the WiFi at the iHop across the street in my room. Location was right on the Main Street, a short block from the beach, and the balcony on the third floor made for great people-watching. I would give it 3.5 stars... BUT... the restaurant/club across the main street had an open-air club (on the roof?). They must have had a 57,369 watt amp on the sound system, because the walls of our hotel literally vibrated to visual levels with only the thumping bass and highly repetitive guitar riffs (no melody discernible, if there was one). This kept on at ever increasing levels until 4:30 every morning (except Christmas morning, when it quit about 3:30AM) - and started up again at 6:00 every morning. The only thing that made it bearable was getting a cold, and taking cold medicine I bought up the street at a pharmacia, which finally put me out for a couple of hours. Tip for anyone staying there - my partner found some sponge ear plugs at the pharmacia which worked fairly well. Great God Almighty though - I still haven’t caught up from sleep deprivation.
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Dec 19, 2018
Worst Place Ever
Travelled all the way from Canada and based on pictures and reviews we thought this place was descent but when we arrived we checked in and our room was very very small, the bed was literally a single hard mattress on a concrete rise off the floor and it was dirty, just nothing like what we expected. I went next-door to the Illusions boutique hotel and booked in there for about the same amount of money $70 USD and it was beautiful, comfortable and the staff was great. The Maya del Mar refused a refund so I lost $75 Cdn but there was no way we were staying there so do yourself a favour and don’t book in here.
- Minimum Check-In Age: 21