Hotel Promotions
Non-Refundable Category
Terms and Conditions

This category is non-refundable at time of booking.  This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 23 Aug 2019 onwards
Travel Dates: 23 Aug 2019 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Plantation Cafe
    Casual family dining and generous breakfast buffet
  • Rumours
    One of Honolulu’s hottest dance clubs and a unique venue for private events
  • Starbucks Coffee
    Purveyors of fine coffee, premium teas, pastries and confections. Beer and wine available from 2:30pm
  • The Signature Prime Steak & Seafood
    Perfectly aged steaks, succulent Maine lobster, signature cocktails and a sweeping view of the Honolulu skyline. Open for dinner.
Room Type
  • Kona Tower City/Mountain View

    Bedding: 1 queen bed

    Occupancy Limits: 2 adults, 0 children, 2 total

    • Air conditioning
    • Alarm clock
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Non-smoking
    • Safe
    • Telephone
    • Wireless internet connection
  • Kona Tower City View Promo

    Bedding: 1 queen bed

    Occupancy Limits: 2 adults, 0 children, 2 total

    • Air conditioning
    • Alarm clock
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Telephone
    • Wireless internet connection
  • Kona Twr City/Mtv -Advance Purchase,Non-Refundable
    Occupancy Limits: 2 adults, 0 children, 2 total
  • Kona Tower Partial Ocean View

    Bedding: 1 queen bed

    Occupancy Limits: 2 adults, 0 children, 2 total

    • Air conditioning
    • Alarm clock
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Microwave
    • Mini Refrigerator
    • Non-smoking
    • Safe
    • Telephone
    • Wireless internet connection
  • Kona Tower Partial Ocean View Promo

    Bedding: 1 queen bed

    Occupancy Limits: 2 adults, 0 children, 2 total

    • Air conditioning
    • Alarm clock
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Telephone
    • Wireless internet connection
  • Kona Twr Prtl Ocv -Advance Purchase,Non-Refundable
    Occupancy Limits: 2 adults, 0 children, 2 total
  • Waikiki Tower City/Mountain View

    Bedding: 2 double beds or 1 king bed and 1 chair pull-out bed - specific bedding types can not be guaranteed

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Microwave
    • Mini Refrigerator
    • Non-smoking
    • Safe
    • Telephone
    • Wireless internet connection
  • Waikiki Tower City/Mountain View Promo

    Bedding: 2 double beds or 1 king bed and 1 chair pull-out bed - specific bedding types can not be guaranteed

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Telephone
    • Wireless internet connection
  • Waikiki Twr City/Mtv-Advnc Purchase,Non-Refundable
    Occupancy Limits: 4 adults, 3 children, 4 total
  • Waikiki Tower Partial Ocean View

    Bedding: 2 double beds or 1 king bed and 1 chair pull-out bed - specific bedding types can not be guaranteed

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Microwave
    • Mini Refrigerator
    • Non-smoking
    • Safe
    • Telephone
    • Wireless internet connection
  • Waikiki Tower Partial Ocean View Promo

    Bedding: 2 double beds or 1 king bed and 1 chair pull-out bed - specific bedding types can not be guaranteed

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Telephone
    • Wireless internet connection
  • Waikiki Twr Prtl Ocv-Advnc Purchase,Non Refundable
    Occupancy Limits: 4 adults, 3 children, 4 total
  • Waikiki Tower Ocean View

    Bedding: 2 double beds or 1 king bed and 1 chair pull-out bed - specific bedding types can not be guaranteed

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Microwave
    • Mini Refrigerator
    • Non-smoking
    • Safe
    • Telephone
    • Wireless internet connection
  • Waikiki Tower Ocean View Promo

    Bedding: 2 double beds or 1 king bed and 1 chair pull-out bed - specific bedding types can not be guaranteed

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Telephone
    • Wireless internet connection
  • Waikiki Tower Ocv- Advnce Purchase, Non-Refundable
    Occupancy Limits: 4 adults, 3 children, 4 total
  • Waikiki Tower 1 Bedroom Mountain View Suite

    Bedding: 1 king bed in bedroom, sofa bed in parlor

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Dishwasher
    • Hair Dryer
    • Iron
    • Ironing board
    • Microwave
    • Mini Refrigerator
    • Non-smoking
    • Oven
    • Plates/glassware*
    • Pots and pans*
    • Safe
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Waikiki Twr 1 Bedroom Mtv St-Advnc Non-Refundable
    Occupancy Limits: 4 adults, 3 children, 4 total
  • Waikiki Tower 1 Bedroom Ocean View Suite

    Bedding: 1 king bed in bedroom, sofa bed in parlor

    Occupancy Limits: 4 adults, 3 children, 4 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Dishwasher
    • Hair Dryer
    • Iron
    • Ironing board
    • Microwave
    • Mini Refrigerator
    • Non-smoking
    • Oven
    • Plates/glassware*
    • Pots and pans*
    • Safe
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • 1 Bedroom City Mountain View Suite Promo

    Bedding: 1 king bed in bedroom, sofa bed in parlor

    Occupancy Limits: 4 adults, 3 children, 4 total

    Offering stunning mountain views from a spacious balcony, the 1 Bedroom Mountain View Suite features king bedding along with a plush sofa bed in the parlour, bar fridge, tea and coffee making facilities, complimentary WiFi and cable television.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Telephone
    • Wireless internet connection
  • 1 Bedroom Ocean View Suite Promo

    Bedding: 1 king bed in bedroom, sofa bed in parlor

    Occupancy Limits: 4 adults, 3 children, 4 total

    Boasting sweeping views of the Pacific from the balcony, the 1 Bedroom Ocean View Suite accommodates up to 4 people. With king bedding and a sofa bed in the parlour, all rooms feature a bar fridge along with complimentary WiFi and cable television.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Hair Dryer
    • Telephone
    • Wireless internet connection
  • Waikiki Twr 1 Bedroom Ocv St-Advnc Non-Refundable
    Occupancy Limits: 4 adults, 3 children, 4 total
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine*
  • Bell staff/porter
  • Business center*
  • Coffee shop*
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Laundry/Valet service*
  • Lounges/bars*
  • 24-hour front desk
  • ATM/Cash machine*
  • Bell staff/porter
  • Business center*
  • Coffee shop*
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Laundry/Valet service*
  • Lounges/bars*
  • Outdoor pool
  • Parking*
  • Restaurant*
  • Smoke-free property
  • Tour/sightseeing desk
  • Valet parking*

* Fees may apply

On-Site Recreation
  • Fitness center on-site
  • Outdoor pool
  • Steam bath

* Fees may apply

Welcome to Ala Moana Hotel, Honolulu's Landmark Hotel. Enjoy a desirable location next to Ala Moana Center, the world's largest open-air shopping mall. Stay just steps from Hawaii's most prestigious shopping venue showcasing fashion brands, premier department stores, and specialty retailers that include Louis Vuitton, Nordstrom and Williams-Sonoma.
 
Guests have access to complimentary Wi-Fi, a 24/7 business center, and extensive meeting and banquet facilities. Ala Moana Hotel is 1.5 miles from Waikiki Beach, 2.5 miles from downtown Honolulu's financial center and government offices, and a quick 8 miles from Honolulu International Airport.

Property Information

All rooms non-smoking: 1100
Buildings: 2
Total rooms and suites: 1100
410 Atkinson Street, Honolulu, HI, 96814, United States Of America

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5341 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Awful experience. Unaccomodating and rude staff!

    Absolutely awful! We booked through booking.com. We flew overnight from Australia and arrived early in the morning. I had requested an early check-in and it was approved for 7 - 8 am. Getting to hotel we were told we could only check in at 3pm - a 5 - 6 hr wait. My husband has had 4 spinal surgeries and was in pain after sitting so long. We were warmly dressed coming from a cold Sydney and it wad hot in Honolulu. We were hot and exhausted. The staff were rude and unaccommodating despite our prior early check-in approval. We paid AUD 667 for 15 hrs of access to a one bedroom apartment as we left before 6.30am the next morning. Very expensive for terrible service!

    Sep 11, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    A very very average hotel with minimal Accor benefits

    I stayed here with my wife for our 50th birthdays coming from Australia. A big mistake to stay at an Accor because they don’t provide any privileges. If I had known this I would not have stayed here. No in room dining, poor pool, very dated rooms. Really not at the level of an Accor.

    Aug 28, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    This is a warning: Do not book this hotel through priceline or other third party systems.

    Don’t allow third party booking if you aren’t going to update third party sites. I booked this hotel through priceline. When I arrived they did not have my reservation. When the front desk looked into they said that third party sites do not communicate with them. When I called priceline they said that the hotel over booked and didn’t tell them. Then the hotel canceled the booking from their end this morning-leaving me to have to fight with priceline for my refund. I’ve had reasonable stays at this hotel before but this total lack of accountability was unprofessional.

    Jul 04, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Nastiest hotel room I have ever been in

    I did not choose to stay here. A medical emergency diverted our plane and the airline put us up here. Worst hotel room EVER (and I have stayed at Motel 6). The room was so small, we were tripping over our luggage and there were holes in the sheets. The deadbolt was broken and the two beds were completely different heights. It seemed like it was a closet where they stored their broken stuff. I know the airline probably doesn't pay them much, but they should be ashamed!

    Jun 12, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very satisfying stay

    Choose the hotel for its proximity to shopping centre and it was certainly convenient. Decided to try the breakfast buffet which turned out to be so good we had it every day of our stay. The pool area was nice and the gym extremely well equipped. The room Was basic and clean and serviced daily. The shower was hot and the amenities provided very nice. Not a five star hotel but would definitely stay I. This hotel again. If you want to be in Waikiki this is not the hotel for you but for shopping and access to Ala Moana Beach Park it is ideal.

    Jun 10, 2026
Hotel Advisories
  • AdvisoryA minimum fee of $49 plus tax for Valet Parking & $39 plus tax for Self Parking, per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


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