Resort Details

Dining
OnSite Dining
  • Cielito Lindo

    Menu style dining features authentic “a’ la Carte” Mexican fare in a festive environment. Reservations required at the guest service desk.


  • Fuji

    This popular a la carte restaurant features Asian cuisine specialties.

  • O’ sole mio

    An Italian specialty menu offers exquisite “a’ la Carte” Italian dishes in a stylish atmosphere. Reservations required at the guest service desk.

  • The Pizzeria
    World-class pizza and sandwiches are available for all guests. 
  • The Snack Bar

    The Snack Bar serves a variety of lighter fare, including hot dogs, hamburgers & sandwiches.


  • Topaz

    Enjoy buffet-style dining in the resort's main restaurant. Topaz features a unique selection of international cuisine, including pairings with themed nights.  Topaz is open for Continental breakfast, breakfast buffet, and dinner.


  • Various Lounges/Bars

    - Ambar Bar 

    - Aqua Bar 

    - Disco Bar 

    - Lobby Bar/The cocktail bar 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 10962 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The service was all good, Isaac, David, and Sherli's attention was excellent, the Mexican food is always the best. My st

    The service was all good, Isaac, David, and Sherli's attention was excellent, the Mexican food is always the best. My stay here has been the best, I felt at home.

    Oct 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice resort

    Very friendly staff, rooms clean, the room service only comes in the afternoon. Great kitchen, great buffet. Couldn't handle a blackout (from 3pm to the late evening), during blackout no light, no shower, no toilet. Hotel has a generator, but it didn't start. Caution smokers: Only in the center of the resort, there is a smokers area, two tables with two umbrellas and one ashtray (two ashtrays in the first days), if you smoke at your terrace, other guests ( in our case US) will report you to the hotel security. Want to smoke during your stay at the pool? Walk up to the smokers area and see if you find a chair to sit. You can also smoke at the beach ( take your cigarette butts, please, don't leave them in the sand), but somebody might complain. Playa del Carmen itself became a ripoff (been here 20 years ago). But you might well stay in the resort and have a nice holiday, worth the price. Book some tours from the resort, it's not more expensive than if you do it by your own, but better organized. generally: good experience

    Oct 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation at the Allegro Playacar.

    We went to the Italian restaurant and the food was excellent, service was amazing and the entire staff attended to our needs! Alejandra and Shirley service stood out. The manager of the hotel Francisco took the time to speak with us and insure everything was going well. Excellent beach and first club staff is always exceptional. We love the beach and location of resort, walking distance to town.

    Oct 08, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad!

    Food was really bad! Buffet so small. Not a lot of choice of food and no flavors. Worst than Cuba! I don’t recommend!

    Oct 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel and amazing service

    Great hotel, well located. Nice and personalized service. Rooms are very comfortable, the bed is amazing. You have a huge variety in food. Will visit again.

    Sep 23, 2025