Resort Details

Dining
On-Site Amenities
  • Air conditioning†
  • Internet services†
  • Laundry/Valet service
  • Non-smoking Hotel†
  • Parking†
  • Wireless internet connection in public areas

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 820 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Customer Service

    Booked here with my other half for my birthday weekend and Joseph checked us in and gave us the best customer service! Super friendly staff and would definitely recommend staying here for a comfortable affordable stay!

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Think twice

    So i rented an air b and b here. The unit was fine. But I have mobility issues and after 3 weeks wanted to rent a jeep. The Jeep price was good. But island colony charges 50 dollars a night be ause we're here on a holiday. So they think it's ok we get charged outrageous prices for parking. I've lived here and it has really gone downhill here in Waikiki. Prices are really high and they ripped out a huge tourist destination which is the international market place. Now all high end stores for the rich. Locals are homeless and literally pissing on the side of the side walk on kuhio and seaside corner( just up the street from island colony). It smells like urine and garbage everywhere. Took a bus to ala Moana and got someone's snot on my knee. I was so grossed out. It's really gone down hill and is more for the rich Chinese and Japanese. A concrete jungle with palm trees. Won't be back again. Lots of tourists I spoke with have said the same. There disappointed like I am. Sad how they think it's ok to rip us off. We work hard and save for our vacations and they think it's ok to rip us off.

    Nov 15, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    No consolation at all for a no room service for the entire stay

    The front desk were helpful except they declined to keep our luggages with our red- eye flight. They called on the 3rd day apologizing that they cannot clean our room and asked if they can clean it after the 4th night. We declined since we just have one more night and then we leave. They declined keeping our luggages when we had a red- eye flight. They did inform us they can keep our bags when we checked-in. I wish they did as a consolation to them not giving us any room service. It’s an okay hotel. You will be with other condo owners and air bnb customers in this hotel.

    Jun 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Beware of "smoke free property" description.

    Our troubles started immediately we checked into our room. It was the room was not cleaned at all after the last guest. Bed linen and towels has stains, and there were hair strands in the washroom sink. They came and did a complete clean up the following day. Despite being advertised as a "smoke free property", we were constantly exposed to cannabis smoke from the apartment right below ours. I was having headaches and my spouse was constantly nauseous. We planned a one week vacation, but this hotel was ruining it for us. We complained to reception several times. Initially, we didn't know where the smoke was coming from but we eventually had a visual of the individual on the balcony right below ours. I believe they sent security to chat with this individual once or twice but the smoke didn't stop. We were advised it's not a non-smoking property. "the rooms are non-smoking but the lanai are not non-smoking". Apparently, this individual was within his right to smoke. We demanded to be moved to another room which eventually occurred. Of course, the move took a half day of our vacation time. It was not the experience we had anticipated. We decided to leave out actual room numbers in this review.

    Feb 27, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible!!!

    Price was great but that is about it. The lifts were quite fast and no long waits but that is where it ends. The pictures on the website made the rooms look great but very old. My bed and pillows were extremely hard, the air con was so loud I couldn't sleep with it on and couldn't leave balcony door open due to the constant noise outside. I found roaches in my room and took one down to reception, the lady apologied but that does get rid of them. My tissue box was full of bugs and they kept coming out from the bathroom sink. The garbage disposal in the kitchen sink stopped working and the smell was terrible. There was not a plug for the kitchen sink!! I had to heat up a cup of water in the microwave to have a cup of tea. The rooms really need updating they are very old. On the plus side the shower was great, after stepping into a big bath, which filled with water while showering. Very disappointing. Will not be staying again.

    Nov 28, 2024
Hotel Advisories
  • AdvisoryA minimum mandatory hotel-imposed fee of $25.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
  • AdvisoryA mandatory Destination Amenity Fee of $25 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Porterage fee: $10 per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Parking fee: 42.00 (plus TAX) per room, per night, per vehicle Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information - Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fees: Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

    Hotel Mandatory hotel imposed resort fee inclusions:
    -Blu-ray/DVD movies and PlayStation 3 games
    -Chilled water in lobby
    -Daily local newspaper in lobby
    -In-room coffee and tea packets replenished daily
    -In-room safe
    -Local and toll-free calls
    -Macy's shopping discount
    -Oahu Savings Pass: Exclusive shopping, dining, and attraction offers valued up to $300.00
    -Use of beach towels and chairs
    -Waikiki to Ala Moana Shuttle Service
    -WiFi Internet access in-room and lobby.

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