Resort Details
- Standard Room1 Double Bed or 2 Twin Beds215-sq-foot (20-sq-meter) room with city viewsInternet - WiFi Entertainment - 32-inch LCD TV with cable channelsFood and Drink - Room service and minibarSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)Practical - Safe, desk, and phone; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors
- Air conditioning
- Blackout curtain
- Cable television
- Chair provided with desk
- Exterior corridors
- Housekeeping Service
- Minibar*
- Nonsmoking rooms
- Printer*
- Safe*
- Shower only
- Telephone
- Junior Suite1 Queen Bed and 1 Twin Bed269-sq-foot (25-sq-meter) room with courtyard viewsInternet - WiFi Entertainment - 32-inch LCD TV with cable channelsFood and Drink - Room service and minibarSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)Practical - Safe, desk, and phone; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors
- Air conditioning
- Blackout curtain
- Cable television
- Chair provided with desk
- Exterior corridors
- Housekeeping Service
- Minibar*
- Nonsmoking rooms
- Printer*
- Safe*
- Shower only
- Telephone
- Suite1 Queen Bed538-sq-foot (50-sq-meter) room with city viewsInternet - WiFi Entertainment - 32-inch LCD TV with cable channelsFood and Drink - Room service and minibarSleep - Blackout drapes/curtains Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)Practical - Safe, desk, and phone; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors
- Air conditioning
- Blackout curtain
- Cable television
- Chair provided with desk
- Exterior corridors
- Housekeeping Service
- Minibar*
- Nonsmoking rooms
- Printer*
- Safe*
- Shower only
- Telephone
- 24-hour front desk
- Bell staff/porter
- Casino
- Coffee shop
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Conference facilities
- Dry cleaning*
- 24-hour front desk
- Bell staff/porter
- Casino
- Coffee shop
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Conference facilities
- Dry cleaning*
- Elevators
- Exercise gym*
- Free high speed internet connection
- Free parking
- Luggage service
- Multilingual staff
- Onsite laundry*
- Outdoor pool
- Restaurant
- Sauna
- Smoke-free property
- Tour/sightseeing desk
- Business Center
- Wedding services
* Fees may apply
* Fees may apply
Property Location Located in Cartagena (Bocagrande), Atlantic Lux Hotel is steps from Bocagrande Beach and a 2-minute drive from Castillo Grande Beach. This 4-star hotel is 2.1 mi (3.4 km) from San Pedro Claver Church and Convent and 2.2 mi (3.6 km) from Puerta del Reloj.
Rooms Make yourself at home in one of the 87 individually decorated guestrooms, featuring minibars and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Dining Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). A complimentary full breakfast is served daily from 6 AM to 10:30 AM.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has 125 square feet (12 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
392 reviews
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Oct 18, 2022Short cancelation of Reservation
i used this hotel in 2020 before. it was good. so i did a reservation for 1 month in 2021. at the reception they told me we could not enter because my girlfriend lost her passport before. i had to pay a broker 1000 Us Dollar to get a new Hotel reservation in another Hotel
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Jun 21, 2022Vulgar and not a 4 star.
Right, not many hotels offer a balcony unless you go above 300 usd a night. This one does. Good points include the city view if you bribe the front desk. NB dont go through Booking.com or Amex Travel at 85 usd a night, go direct to the hotel on Wattsapp. 'Manyana'means you'll get a reply within 48hours....55 dollars a night!! The city view is fab, reminds of those posters you can get with time lapse photography. Its fabulous. However unlike top hotels the balcony glass is two way, you are as much on view as city is to you. Also its low, I would not let a 12 year old on it alone or a drunken sailor i.e.me.Thats where my praise ends, the novelty will soon ware off as your hotel with inadequate double glazing or sound proofing will capture every; lorry horn, music bus, drunken shouts, car beeps and colombian music from late night restaurants with ease and symphonic accuracy. We had the top floor, must be sheer hell for lower floors. There is a great Queen size bed but the doors and furniture remind me of mental facility. No bedside lamps, no switch to turn off one of two main lights, the lower light setting has the same brightness as a dental surgery. ...Why bother with the two I ask. The shower has no shelf to support toiletries. The breakfast is not 4 star, I know what a 4 star buffet is. Here you are rationed, its dished out! That is not a buffet! Breakfast all stodge, no meat as its expensive; cerial, bread, eggs, fruit but no chorisio, ham or any meat of any kind. Its cheap. Lastly it has a casino attached, why not a drug dealer, bottle shop or knocking shop to boot. Its got big rooms, cleaners excellent but how in hell it got 4 stars is beyond me. Its a 3 star, firmly in there.
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May 30, 2022
My review
Upon a check in the sheets were dirty and needed to be changed Very humid and room had a moldy smell but didn’t observe any mold The door was very hard to open it was an electronic door and needed to double check and triple check to make sure it was closed because it kept opening by itself
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Nov 02, 2019
A disaster
The room is just ok, breakfast is never enough so unless you plan to be there really early prepare yourself to eat leftovers. The service was not good and to top it off a friend was detained at the door like a criminal and not allowed to go up to my room even when I called the front desk. I would not recommend this place at all!!
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Aug 21, 2019Not a 4 star hotel
The staff is very nice and the location is great but that's about it. The bed is very hard, it's difficult to get hot water in the shower, breakfast is rather bland. The rooms had a musty smell even after being cleaned. Not bad for the price you pay but this is definitely not a 4 star hotel. More like a 2/3.
- Minimum Check-In Age: 18