Resort Details

Dining
OnSite Dining
  • Various Bars
    - Dez-Nightclub
    - Digit - NFT Bar
    - Handome Harry
    - kantina 1953
    - The Cocktail Bar
    - Swim-up Bars
  • Various Restaurants
    - Aji
    - Black Iron
    - Chez Moi
    - Livo
    - Veranda
    - Copal
    - The Food Distric
    - Plaza Mx
    - Aroma Cafe and Bakery
    - Kita North and Minami South
    - The Pods
    - Konos Ice Ceams 
    - 5 Snacks
    - The Food District
    - Plaza Mix

On-Site Amenities
  • 24-hour room service†
  • Air conditioning†
  • All-inclusive meal plan†
  • Coffee/tea†
  • Golf†
  • Pool†
  • Spa†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
    Beach access has been opened and is now available with beverage services, loungers, towels and umbrellas.
  • Fitness center on-site †
  • General †
    AVA Kids now opens and offering a wide range of activities for children aged 4-12 from 9 am to 10 pm. The space provides a continuous calendar of events. Children under 4 are welcome but must be accompanied by an adult.

    GAME HUB ARCADE 
    This incredible arcade area features more than 50 game machines for all ages. From claw machines to modernized versions of classics.
    Location: North Wing, Section 3 (in front of Veranda restaurant)
    Ages: Recommended for ages 5 and up. Children under 12 must be accompanied by an adult. Each game specifies the minimum age requirement.
  • Golf †
  • Gym †
  • Indoor pool †
  • Outdoor pool †
  • Spa †
On-Site Attraction
  • ACTO LIVE THEATER
    It will be a dynamic space with a continuous schedule of events and shows designed to ensure every family member has the best time.
    Location: North Wing (in front of the convention center)
    •Monday, 12th: Pirates (AVA Kids - 7 PM) and Illusionist & Magic (Family Entertainment - 9 PM)
    •Tuesday, 13th: LED (9 PM)
    •Wednesday, 14th: Circus (AVA Kids - 7 PM)
    •Thursday, 15th: Stars (9 PM)
    •Friday, 16th: Magic (Family Entertainment - 7 PM) and LED (Family Entertainment - 9 PM)
    •Saturday, 17th: Mexican (9 PM)
    •Sunday, 18th: Circus (7 PM)
    Ages: For the whole family. Children under 18 must be supervised by an adult or guardian.

† Fees may apply

General Policy
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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