Bahia Principe Grand Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10544 reviews

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  Frequent travelers honest opinion

  Overall we enjoyed our vacation. However there had been issues. The biggest problem was the amount of guests. Too many. Beach was overcrowded and if you didn’t reserve your lounge chair early around 6 am, you were without a lounge chair for at least after lunch. Some guests, were very aggressive. That took away from pleasant experience. Food was very good both at the buffet and a la cart restaurants. Rooms, even updated wear average. Bed linen of poor quality and rooms smelled of mold. Front desk manager - Francesco, very accommodating and putted all his effort to accommodate our hotel and room requests. Thank you so much. A lot of mosquitoes everywhere. Stuff was friendly. However we believe management could have done better. Half through our stay beach buffer restaurant was flooded, so all the guests had to eat at the main Bahia Principe Grand buffet. As a result it was very crowded there. Bed was not comfortable and linen was not changed for our entire stay. Almost every day plumbing problems. Grounds are beautiful, like botanical garden. A la cart restaurants are very nice, they limit them 3 per week. The best restaurants in our opinion are Rodizeo (Brazilian) and seafood (Fish Market ). Beach is gorgeous and they clean seagrass all day long. Main buffer has a terrible smell and stuff there not very helpful. Overall we enjoyed our vacation.

  Dec 11, 2025
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  Canadian , US people worst hotel experience in puntacana Run!not worth your money go To Riu or Royalton much better !

  Worst hotel in punta,RUN! only eligible for 3 al la carte reservations per stay ,we are VIP!Staff don’t care treatment so bad ,we are great tippers , buffet is bad ,servers don’t serve food not replaced sheets not change room keys don’t open.

  Dec 10, 2025
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  Travel Professional Experience!

  To the Director, Diego Rivera and extraordinary staff of all the Bahia Resorts in Punta Cana. On behalf of my husband and myself, Theresa Costanza AKA Travel in Style with Terry I want to extend the deepest most grateful 🙏🏻 Thank you, for the unforgettable nine days we spent in Paradise! From the moment we arrived until our last hugs 🫂 saying see you soon - we were treated not just as guests - but truly as kings and queens. From a avivd Travel Agent who visits the all inclusive resorts/caribbean 3 to 4 X a year 😀 The level of excellence, warmth, professionalism, and genuine care shown by your team is something that goes far beyond five - star 🌟 service. Every smile 😃 every detail, every perfectly prepared meal, every immaculate space, and every kind gesture made us feel valued, celebrated and completely at home. I've been to several Bahia resorts in P.C. before under different management and sure noticed a significant difference. I have 3 separate bookings since we left and I'm honored to send my clients where I can highly recommend! My birthday 🎂 celebration was Outstanding and one I'll cherish forever! Our memories are PRICELESS!!!! The Director really went next level for me and my husband. I can't wait to give my clients the same in return. Thank you, Theresa Costanza

  Dec 08, 2025
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  Inadequate maintenance of rooms - electrical, plumbing. Less than expected quality & variety of food.

  We have stayed at the other (Esmeralda Luxury) Bahia Principe resort in Punta Cana, which made for a very good experience, however, the most recent stay at the Grand was a let down. While the staff at most locations were very friendly and helpful, the resort lacked in general maintenance (electrical outlets coming apart - potential for electrical shock, shower heads clogged, toilet flush not working properly, loose toilet seat etc.). To make matters worse, the day after we checked in, our daughters 2 bedroom suite had a major leak in the bathroom late in the evening. Because she had a small child and an infant with her, we had to change the room at 9:00pm - not an easy task with 2 young children. Needless to say this made for a very bad experience. As far as the dining was concerned, we noticed that the food in the buffet restaurants wasn't very good nor was there a lot of variety. Generally, the set-up in the buffet restaurants wasn't conducive to a pleasant eating experience. Pool bars not consistent in offering much desired drinks (Mojito's) all the time. We were often told that they were unable (?) to make a Mojito!!

  Dec 08, 2025
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  Disappointed

  Random charges on room tried to dispute but redirected several times (taking up our time) ended up paying so we could get the ticket to get on the bus. Service is very slow. Rooms not cleaned daily but fridge was stocked. Lobby washroom never had toilet paper. Biggest thing was no coffee available when we waited to leave at 5:30am no coffee no water no snacks. Very disappointed in this stay.

  Dec 06, 2025