Location
Playa AventurasProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17590 reviews
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Sep 25, 2024Beautiful resort
Amazing resort with virtually everything you can imagine, want or need! Plenty of bars, Lots of kids entertainment, a pharmacy & doctors, a casino and its own little gift mall. Beautiful grounds with lots of wildlife, including Coati’s, Mexican Agouti & iguanas seen all around the grounds, even a raccoon 😍 Food variety in the buffet restaurant was never an issue, even the fussiest of eaters will always find plenty and it was of a good standard too. We only booked our holiday 36 hours before flying so were limited on availability in the a la carte restaurant's, we did manage to book the French Le Gourmet, which was delicious, highly recommend. Definitely recommend you download the hotel app so you can make a la carte reservations in advance. Staff were friendly & helpful at all times. The only negative aspect we found was the cost of pharmacy meds…so ensure you bring any over the counter meds you may need as the resort pharmacy is expensive! It’s a HUGE resort so if you have mobility issues I’d recommend making contact directly with the hotel to request a room near the reception as ours was about 1/2 mile walk, this wasn’t an issue for us and we definitely got our 10000 steps every day (which with that amount of food is probably a good thing lol) but I can imagine it would be hard if you have difficulty walking All in all we loved it here and would definitely go back
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Sep 24, 2024
Fantastic time!
I’ve never been so anxious to go on holiday after reading the reviews for Bahía Príncipe Grand Coba - however I am pleased to write we had an amazing time! I’ve never been to Mexico so I didn’t know what to expect but we were incredibly happy and pleased with the experience - visited middle of September over the Mexican day of independence. Check in - this seemed to be slow but we were incredibly tired after a 10 hour flight. We chose to up grade our bands so we could access all the Bahia Principe restaurants, pools and beaches - this I would HIGHLY recommend. Room - the room was huge with a well appointed large bathroom. We had two double beds - my major complaint would be the bed was incredibly uncomfortable (too hard for me) but this is personal preference. The air con worked perfectly and was absolutely needed! Bathroom had a shower and jet bath - very nice! The rooms do appear a little dated but I think this was mainly due to the yellow and orange walls. Everything worked well. Note I took a Dyson hair dryer with me - this did not work so don’t waste the space in your bag. Pools - we never worried about finding a bed or shade, we always had both, the pool area was also clean. The Coba main pool has a swim up bar. Only thing to keep in mind is the water became very hot throughout the day and started to feel like you were having a bath - if you wanted cool water the beach is for you! Restaurants - we used both buffet in Coba and Akumal. Coba has no air con in the restaurant and can get very busy, we would go to have food early to avoid large groups and the room not be so hot. The buffet in Coba always had a good variety. We used the Akumal Buffett for lunch, they had air con and the variety/presentation of food appeared nicer. Speciality restaurants we tried were Tequila (Mexican in Tulum hotel - this was lovely), Le Gourmet (table service mixed food in Coba, this was very nice, really nice steak here), Mediterranean in Coba not overly impressed by this one, and Brazilian in Tulum hotel again this was okay but not impressive. The buggy’s - the buggy services is fab, you can get pretty much anywhere you just need to ask the correct buggy driver. They’ll take you to hotels but not directly to your room, when we were checking out our buggy didn’t arrive and we ended up walking. Beaches - we used Akumals beach, very clean, always had a bed and shade. Bar ladies walking around every 15 mins or so taking drink orders. The sea is far cooler than the pools and we throughly enjoyed the beach over the pools. Shops - there are shops dotted throughout hotels and the grounds. You can buy touristy bits and amenities that you might have forgotten. We took Pesos and not US Dollars. Check out - we checked out the night before out leaving day. This way we didn’t Que to check out. Make sure you pay the tourist tax before you get to the airport. Trips - From this hotel we went on a trip to Chichén Itza (3 hour drive), Coba Ruins (1 and a bit drive), Xel Ha (very close by) and a free trip to Playa Del Carmen (close by) for shopping. I will warn you the free trip takes you first to a jewellery shop and a tequila shop. They push very hard for a sale but after you have 2:30 hours of shopping time, so if you can put up with the sale pitch go for it!
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Sep 24, 2024
When you're here, you're family
This was our 30th trip so we've seen some changes over the years. Overall we enjoy our stays and really find no faults. Staff makes the trips Nicolas at Coba always ensures a smooth trip. Animation team greets us like family. Ofelia in Coba is a gem. Daniel at Sian Ka'an buffet runs a flawless experience; along with Faustino and Eglady. Please bring back four chairs to each table at Sian Ka'an terrace. Every night was a scramble to accommodate a party of four. Finally, why is a lower end rum such as Bacardi Solera removed? Used to be a staple and now I have to bring a bottle or two with me. A small issue but bringing my own liquor to an all inclusive is ridiculous. See you again soon
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Sep 20, 2024Disappointed Hotel Stay that has really put me off coming back to Mexico. I may visit again but not this chain!
So, the rooms are so outdated, I've had geckos, beetles, all crawling out of the crevices in the wall, wardrobes, light fittings. This is NOT a 5 star or close to a 4 star imo. The TV channels are good tho, 👍 Could do with some shaded areas, the only shade is in the stuffy lobby with music blaring out so no quiet areas to sit and read unless by the pool! The restaurants are lovely, food is good and staff attentive, Bar could do with more staff especially over Mexican Independent day celebrations when it was absolutely carnage in here. Another gripe is that this is treated as the lowest out of the group, unless you pay stupid amounts to upgrade! It's all take, take take! Other guests we spoke with all felt the same, so disappointed and will certainly avoid this hotel chain in the future
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Sep 17, 2024
Great holiday
I really enjoyed our stay. The whole hotel was clean. Good variety on the buffet (though air- con would had been appreciated). Drinks service good. Pool areas lovely. No scrapping for sunbeds. Easy 10 min walk to the beach, or use the buggy buses that are regular. Our room had good air conditioning and was a good size. Tips for if you are going to book: -Download the app and get your a-la-cartes booked before you go. -Pack beach shoes (hot floor/sand, sea is a bit rocky and if you're visiting a cenote you'll as appreciate them) -In Mexico, use higher factor sun lotion than you usually would and if you burn sometimes anyway, take a long sleeved swimming top. -If going for two weeks upgrade at least the second week to the wristbands that let you use the facilities in all 4 hotels (if you don't have kids, I highly recommend breakfast, pool and lunch at the adults-only hotel and afternoons at the beach with the bands gives you a much wider choice of where to relax and you don't have to go back to the hotel to get a snack), it's only about £12 a day. -Book the Origan show and the Mexican Fiesta evening. Glad we did them both.