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Exchange Privileges
Bahia Principe Luxury Akumal guests have access to facilities and à la carte restaurants Bahia Principe Grand Tulum, Bahia Principe Grand Coba. and the Bahia Principe Luxury Sian Kaan.

• Total of 25 restaurants, 24 bars and 12 swimming pools.
• Internal shuttle service connecting the hotels, conference rooms and golf course.
Applicable Dates:
Booking Dates: 21 Mar 2025 to 31 Dec 2050
Travel Dates: 21 Mar 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals and beverages, including select domestic liquor brands
• Unlimited drinks at all hotel bars with a large selection of domestic liquors and beers
• Unlimited à la carte 
dining in our specialty 
restaurants 
(Reservation, semi-formal
 attire required)
• Daily activities and night entertainment
• Free 24-hour WiFi
• Free Transportation to PGA Riviera Maya

Important Information: Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 21 Mar 2025 to 31 Dec 2050
Travel Dates: 21 Mar 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Onsite Restaurants
    - Yum Restaurant (Buffet) International 
    - Tikalito Pool Restaurant (Snack) International 
    - Katok Beach Restaurant 18+ (Buffet) International 
    - Ku'uk Beach Restaurant (a la carte) Gourmet 
    - Frutos del Mar Restaurant (a la carte) Seafood
    - Katok Restaurant (a la carte) Grill
    - Dolce Vita Restaurant (a la carte) Italian
OffSite Dining
  • Various Offsite Restaurants
    Plus, access to the following restaurants located at:

    Bahia Principe Luxury Sian Ka’an – Adults Only:
    Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.

    Bahia Principe Grand Coba:
    Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
    La Casita – 24 hr restaurant offering snacks and fast food by the pool.
    Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
    Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
    Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies. 
    Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies. 
    El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies. 

    Bahia Principe Grand Tulum:
    Monkey Burger – Burger shack and snacks open for lunch.
    Las Olas – 24 hr food truck offering snacks and fast food by the beach.
    Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.
    Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.

    Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • Complimentary wireless internet
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym
  • Express check-out
  • Fax service†
  • Golf†
  • Hairdresser/barber†
  • High speed internet access†
  • Late check-out available†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Outdoor pool
  • Parking
  • Pharmacy†
  • Restaurant†
  • Safe deposit box
  • Solarium
  • Spa†
  • Tennis court†
  • Transportation
  • Turndown service
  • Wakeup service
  • Water sports†
  • Whirlpool
  • Wireless internet connection in public areas
Off-Site Amenities
  • Internet Access†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com  for more information.

† Fees may apply

On-Site Recreation
  • Basketball court
  • Billiards
  • Boating †
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    KIDS WATER PARK (with age and height restrictions)

    Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
  • Dart board
  • Direct access to a beach
    The hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
  • Diving †
  • Fishing †
  • Fitness center on-site
  • Football field
  • Golf location (onsite/nearby) †

    Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.

    27/18 HOLE AND A 9 HOLE PAR 3 COURSE 

  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Non-motor water activities include:

    CATAMARAN (1hour/client/day & on request)
    KAYAKS (1 hour/day/client & on request)
    SNORKELING (1 hour/day/client & on request)
    DIVING LESSONS (in pool & on request per customer and per stay )
  • Pool

    1 INFINITY POOL (ADULTS ONLY)

    3 OUTDOOR FRESH WATER POOL

  • Sailing †
  • Spa †

    Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.

  • Table tennis
  • Tennis court †
    There are 5 tennis courts on-site.
  • Volleyball
Off-Site Recreation
  • Teen programs
On-Site Attraction
  • Chapel
    There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14443 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    5 star hotel but not service!

    My partner and I have just returned from a two week stay at Akumal. Having stayed in a Bahía Príncipe Hotel elsewhere, we had big expectations. The hotel itself is beautiful, we stayed in the adults only section (however we didn’t request this area on booking but were more than happy with the allocation!) The room was clean, a good size and had everything you needed, however very dated. Building work was happening when we were there but didn’t really affect us, other than a bit of noise throughout the day. We were able to book restaurants across the other hotels, although quite tricky to get booked in - we booked all on the app before we arrived - the only bad experience and wouldn’t advise booking is the Mexican restaurant - tequila - it’s a buffet style restaurant and you can get similar on the hotel buffet every night. Our favourite meals were at Katok (steak restaurant @ akumal) and Maiko (Japenese @ Sian Khan) - amazing!! One thing I would say about the service in all the restaurants and buffet as well as the bars - it definitely isn’t 5 star service! There was no urgency to great guests or even acknowledge them, take orders, very little service with a smile, you’ll get served, eventually! The entertainment team as well as concierge, bell boys, trolley drivers and the guest services staff however were brilliant. A special mention to Maria and Adriana, pool servers, they were absolutely brilliant, couldn’t do anymore for us, always chatty and smiling. There was a fire at the sister hotel, Coba during our stay. We are very aware this couldn’t be helped but it meant coba guests could then use our hotel and facilities, which changed the feel of the hotel completely! With akumal being a luxury hotel, we paid more than the other hotels for our holiday, yet coba guests who had paid less then got to use our hotel which then made the queues for the buffet ridiculously long, the hotel and pool very busy and completely different clientele than before the fire. When speaking to coba guests they mentioned their pool was still open and an unaffected area had been made into a buffet restaurant so I’m unsure why our hotel was then inundated with coba guests. A shame really as it changed our holiday completely after that.

    May 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome!

    We had our wedding here and it was absolutely beautiful! The venue , wedding dinner, wedding cake, photographer and quality of the photos were absolutely stunning they captured the most perfect day. The trip itself was amazing. We went and saw the y def water caves and sea turtles which was breathtaking! 10/10

    May 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beach front wedding

    This is our 2 time going to bahia. We stayed at akumal and loved it. the first time I got to witness a wedding and wanted mine there. So I planned it this time around. Everyone there is very welcoming. Noami was our wedding coordinator and did an amazing job at making my dream come true. We got J.J studios for our photos and video. Joel and Emilio where amazing and captured every moment. If your dream is to have a beach front wedding i would definitely recommend Bahia-Principe Akumal

    May 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Bahia Principe Luxury Akumal 2025

    Our five-night stay at Bahia Principe Luxury Akumal in May 2025 provided a welcome opportunity for relaxation. We were pleasantly surprised by the efficiency of Cancun airport, navigating customs and baggage claim in under 20 minutes. Destino Riviera's private shuttle service was a standout. Jaime's excellent communication from booking to our return, coupled with a welcoming driver and cold beverages, made for a smooth transfer. The 70-minute drive was comfortable, though the early departure time for our airport transfer was a slight inconvenience. Airport security was also quick. The online check-in process, completed ten days prior, streamlined our arrival at the resort. We were greeted with refreshing champagne and a cold towel, and our requested Junior Suite Ocean View Superior in Villa 66 (first floor, oceanfront, near the adults-only pool) was ready. The trolley ride to our room offered a glimpse of local wildlife, which was a nice touch. Our room was well-maintained by housekeeping, and the consistently stocked mini-bar was appreciated. Bringing our Roku allowed for easy TV viewing. One of the major advantages of this resort is access to the restaurants across all four Bahia properties. While this offers great variety, the dinner reservation system via the app was a point of frustration. Despite early attempts, many restaurants were fully booked, leaving us with later dining times and not our first option for dinner. However, we did enjoy our meals at Thali, Tequila, Maiko, La Gran Tortuga, and Frutos Del Mar (the latter two being our favorites for food and service). Welcome drinks were a nice touch at select restaurants. Tequila's buffet format was unexpected given the reservation requirement. The Coffee Shop was a daily highlight, thanks to the friendly staff and excellent coffee options. Breakfast at the main buffet was satisfactory, contrasting with a less impressive experience at the adults-only Katok, which seemed to be winding down. Lunch options were adequate, with the main buffet offering a good selection. The snack bar also provided variety, with both buffet and made-to-order choices. Navigating the expansive resort was made easy by the frequent golf cart trolleys. While designated meeting points exist, drivers were generally proactive in offering rides. The beach was a major draw, perfect for long walks. While some areas experienced sargassum with an odor, it wasn't overwhelming. We enjoyed swimming and snorkeling, and the adults-only pool provided a quieter alternative, though we preferred the ocean. Our couples massage was a relaxing experience, though we felt somewhat rushed at the end. The gym offered a good range of equipment. Our off-resort snorkeling excursion with Friendly Turtle Paradise to Akumal Bay was a highlight, providing an amazing opportunity to see turtles in their natural habitat for a reasonable price. Check-out was efficient and hassle-free. Overall, Bahia Principe Luxury Akumal offers a wide range of amenities and experiences, though the dinner reservation system could be improved.

    May 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Fun at Bahia Principe Akumal!

    We just got back from Bahia Principe Luxury Akumal and had such a great experience! The staff were incredibly friendly and welcoming, which really made the trip special. The overall vibe was relaxed and enjoyable, even with some renovations going on. Huge shoutout to Javier from the entertainment team — he was fantastic! Cesar, Abigail, and Gretelle were awesome too, and the bingo games were so much fun! The sports bar staff were amazing as well, always remembering our orders and making us feel like VIPs - thank you so much!!! The food was pretty good, and the shuttle service was super reliable for getting around. The beach was okay — typical for that area, not the widest or most impressive, but it didn’t take away from the trip. All in all, a wonderful stay that I’d definitely recommend!

    May 18, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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