Bahia Principe Luxury Sian Ka’an - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10365 reviews

• 

  I definitely recommend the Sian Ka'Ha

  This resort is amazing! I am here right now, and can't say enough about what a wonderful time I am having. The staff, exceptional; food five star (best grilled octopus I have ever had); and you have so many options. Stay here, where it's quiet and layed back, or grab a quick shuttle ride to one of the other resorts for a more livelier vibe. I'm in a penthouse suite and am enjoying the rooftop jungle location, but bear in mind that there are no elevators if you have mobility issues. You don't have to rush out at 6am to grab a lounger, either. There is no reserving of loungers, so after a relaxed breakfast at the buffet or 24hr a la carte Cenote restaurant, you can still find a spot at 10am. The Sian Ka'Ha caters to 40+ Canadians and Europeans who are looking for an adults only resort or golfers that come for the world class PGA course. The staff is so attentive, my dinners at the a la carte restaurants were already booked for me when I arrived, as well. I only had to tweak a few to accommodate my taste, so out of 14 nights, there is only one where I couldn't get a reservation. I will be coming back next year with my husband who doesn't usually like all inclusives, but there is so much to do that he is sure to have as much fun as I am. I have found my new favorite resort!

  Jan 24, 2026
• 

  Wonderful week

  I'm posting a few things my husband left out of his review. The service in the entire resort is incredibly good - from the trolley drivers and entertainment team to the housekeepers and servers. Juanita in the buffet and Cenote restaurant is outstanding. Her beautiful smile and friendly personality made a great start to every day. She noticed one day that I was eating yogurt with my coffee spoon and rushed over with a larger spoon. No need to ask! Ernesto, at dinner, was very attentive as well. We divided our time between the Sian Ka'an pools and the infinity pool and beach at Akumal. I highly recommend the buffet near the infinity pool. I enjoyed the freshly grilled meats, ceviche and salads. One day a very persistent coati tried to climb right up on my table. I had to push it off with my napkin. Staff were very quick to run it off with a broom. No sooner had this happened when another diner threw it some pizza. Grrrr! That's why they are so bold. People need to stop feeding them. Although it is a 15 minute trolley ride from the other resorts, we enjoyed the ride each day, and the seclusion of Sian Ka'an when we returned each day that we ventured out. The nightly entertainment was a lot of fun. I also highly recommend Ku'uk restaurant and Frutos del Mer at Akumal. Tequila (in Tulum resort) was fun with live music but I was surprised to find the main courses were served buffet style. The seafood buffet at Sian Ka'an was a bit underwhelming, although the sushi was really good. All in all it was a fabulous week.

  Jan 23, 2026
• 

  Great vacation at reasonable price

  Stay at BP Luxury San Ka'an: PROS: The staff, for the most part, are amazing. Luis A from the front desk as instrumental in assisting with organizing suppers together as a group (or part of our group) including our special evening dinners for one of our member's 65th birthday - the reason for the family trip. The servers in the buffet were great, and the food selection was very good Th servers in the lounge area were very good, too. The staff work hard The resort is very clean The resort is a cost effective option, that has good amenities The resort is next to the PGA Riviera Maya Golf Course The service of the golf course was mixed, the check-in process was a bit challenging and the ladies in the pro shop were not the most efficient, but the guys at the golf course itself were amazing, always helpful, kind and thoughtful. CONS/Challenges Checking in on the App, we booked through WestJet Vacations but realized after calling (thank goodness one of us is a Spanish speaker) that the reservation number required for the app is not the same as the number provided by WestJet Vacations. Trying to organize dinner reservations (even with 10 days prior to arrival) is challengig. We did note that we had been assigned restaurant reservations once we were logged in, which we really did appreciate, but it was not with our whole group, as mentioned, because we were not on the same reservation. We did, however, appreciate our one group member traveling as a single had been added to our reservations. Reaching out prior to arrival for assistance in planning one special dinner to accommodate 7 people. We did not receive any information back until the day prior to our arrival at the hotel, and even then it was to contact the hotel once we arrived, as they could not guarantee the ability to have one dinner for 7 arranged (special thanks to Luis A for his work to secure the dinner for us!!). The air conditioning in our room (41913) was not functioning for 3 nights. We called each of those nights, as our room was at 23.5c when we were trying to fall asleep, making for a very uncomfortable sleep. Every time we called we were told "someone was looking into it" but only once did we have a technician show up in our room. On the third night, we were finally moved to a new upgraded garden suite room (40204). We appreciated the move, and the upgrade, but it could have happened sooner. Also, we were moved at 10pm at night, when it was clear that the room would not cool to a comfortable sleeping temperature. Because there are no screens on the windows, and there are a number of bugs, leaving the window open at night to cool the room was not an option. Given this was our third stay at the resort, we were well aware of the train service needed to get to dinner reservations throughout the resort. For the start of dinner service in the 5:00pm to 8:00pm hours, we could not understand why a small train would show up, then needing to leave people behind who had dinner reservations. It was unfortunate that one could not assume that 30-45 minutes would be enough time to get to a reservation, or you would feel very rushed getting to dinner on time. For the Tourist Company spaces, it was not well marked in the Sian Ka'an Lobby. We did not realize that the tour operators had space behind the far wall. We just ended up noticing the person from our travel company provider (NEXUS).

  Jan 23, 2026
• 

  Jungle smell in room and no handrails in stairwells. Other than that, all great.

  Loved the place and would recommend but with 2 caveats. We changed our 3rd floor room after 1st night because the lack of handrails in the stairwell was a safety concern for us. We were hoping to have a view from that height but our view was just into the canopy of trees!! No problem with that though, closer to the many birds. Moved to a ground floor room instead. Thanks to staff for making that move for us. Our 2nd caveat was the musty/jungle smell in both rooms. Not surprising really seeing as how this resort is in the jungle, Lots of vegetation and lots of trees. Everything we took with us needed washing or forced ventilating when we returned home. Being in the jungle, opening the windows didn't help. AC didn't seem to help much either. Being next to ocean would have negated this issue but our choice, live and learn. On a very positive note though, there were hardly any biting bugs !! Thought I had died and gone to heaven one morning as there was a harpist playing away in the buffet at 9am. Also, they had baked beans most mornings. What people expect if they have complaints about the buffet I don't know. Lots and lots of choices. One of the best buffets we have been to. Saw an albino coati, a 3ft barracuda ( near infinity pool), a grey squirrel ( didnt know they had them in Mexico ) and numerous pelicans ( my wife's favorite ) Thank you to all the staff for making our vacation so enjoyable.

  Jan 19, 2026
• 

  Vacation at the Bahia Principe Sian Kaan

  We have vacationed at the Bahia Principe for 10 years and this was the best experience of all of them. We stayed at the adult only Sian Kaan section, which has a very friendly cozy hip vibe. We had a daily regiment of yoga, water aerobics, and beach walks. The food at the speciality restaurants at Sian Kaan were exceptional. The Alux (French) & Mako (Asian) were my favorites. We also loved Frutos (seafood) & Dolche Vita (Italian) at the Akumal section of the resort. There were many other speciality restaurants that were also very good including MikadoTapinaki What makes this hotel so special is that it has 5 different sections that you can visit by their free trams that run throughout the resort. However you need to stay at the luxury / adult only sections to visit all of them. The Akumal, Grand Tulum, and Coba sections are great for families and have a kiddie pool park area and activities for children. Between the many pools and beautiful beach areas there is much to do for all. Out trip was also fabulous due to the wonderful staff who made a special effort to make our trip very special including: Ignacio Cano Eduardo Fernando Alex Enrique Julio Lizbeth Camila Carmen

  Jan 18, 2026