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We are searching Flights and Hotels for to
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Crta Chetumal Km 250
Playa Aventuras, QR 77760
MEXICO

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TripAdvisor Traveler Rating

Based on 14654 reviews

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Hotel Details
Amenities
Accommodations
Dining
Activities
TripAdvisor Reviews

This superior Mexican resort offers charming all-suite accommodations, fun-filled activity programs and sprawling gardens complete with colorful flowers and breezy palm trees. From the expansive swimming pools to the diverse offering of nightly entertainment, splendid restaurants, tennis courts, a modern fitness center and a disco, guests will run out of time before they run out of things to do at this dynamic retreat.

Location: Tulum

***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Family Junior Suite requires a minimum of 2 Adults and 1 Child 12 and under. The hotel will not accept bookings if this minimum is not met. Family Master Suite requires a minimum of 2 Adults and 2 Children 12 and under. The hotel will not accept bookings if this minimum is not met.
Guests booking in any Family Suite categories must have a minimum of 2 Adults and 1 child (2-17 years). Hotel will not accept bookings if this minimum is not met.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancellation Policies

Cancellation Deadline: 2 Days prior to arrival.
Late Cancellation Penalty: 1 Night
Applies: Sunday - Saturday(1/2/2017 - 12/31/2020)

Cancun, Mexico (CUN): 60 miles

Year Built: 2005
Accessible rooms: 12
Floors: 3
Total rooms: 1080

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting†
Baggage hold
Bell staff/porter
Business services†
Children programs
Children welcome

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting†
Baggage hold
Bell staff/porter
Business services†
Children programs
Children welcome
Children's play area
Elevators Not Available
Exercise gym
Free parking
Game room
Golf, Offsite†
High speed wireless
Housekeeping - daily
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant
Room service†
Room service - limited hours†
Safe deposit box†
Shopping mall†
Spa†
Tennis court†
Tour/sightseeing desk
Wakeup service
Water sports†
Wireless internet connection in public areas

more (+)

Please contact the hotel for additional information.

Business Services†
Wireless Internet Connection

† Fees may apply

Junior Suite Superior

Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Family Policy - Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults. Children 2-12 are surcharged.

Additional Amenities: : The 684 Superior Junior Suites are completely equipped with comfortable beds, fully fitted bathroom with hydro massage tub and balcony or terrace.

Family Junior Suite

Bedding- 1 king or 2 double beds

Guests booking a Family Junior Suite must have a minimum of 1 adult and 1 child in the suite. If your reservation does not meet this occupancy requirement, your reservation may be denied.

The 60 Family Junior Suite rooms are set in gorgeous villas surrounded by tropical vegetation, a stone's throw from the new Water Park.

Family Master Suite

Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 4 adults, 4 children, 8 total

Family Policy - Maximum of 2 children through the age of 17 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.

Guests booking a Family Master Suite must have a minimum of 2 adults and 2 children, or 3 adults and 1 child in the suite. If your reservation does not meet this occupancy requirement, your reservation may be denied.

† Fees may apply

Various Lounges/Bars

*2 Wet Bars at the swimming pools.
*1 Jacuzzi Bar.
*1 Bar at the Amphitheatre.
*Lobby Bar.
*Snack Bar.
*Piano Bar.

Unlimited local drinks, beer and soft drinks in all the Hotel's Bars until 11.00 pm. All local drinks included at the "La Plaza Mayor" Bar and the "Sport Bar" located in the "Hacienda Doña Isabel".

Various Restaurants

*Main Restaurant Cozumel (international buffet): breakfast, lunch and dinner.
*Mediterranean Specialty Restaurant: Open for dinner. Reservation required.
*El Pescador Fish & Seafood Specialty Restaurant: Open for dinner. Reservation required.
*Le Gourmet International Specialty Restaurant: Open for dinner. Reservation required.
*Mikado Japanese Specialty Restaurant: Open for dinner. Reservation required.
*Portofino Italian Specialty Restaurant: Open for dinner. Reservation required.
*Piscis and La Casita Snack Restaurant with fast food and snacks. Open 24 hours (after midnight only soft drinks).

Some restaurants may only operate on select schedules. A la carte restaurants require reservations for dinner and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Children's pool
There is 1 children's pool on site.
Children's program, onsite
The hotel has available for the enjoyment and safe play time for kids a "MINI- club" called "Principito". The entire area is properly closed off for the children's safety and has shaded areas to protect them from the Caribbean sun.
The club is supervised by specially trained personnel who speak several languages make sure the kids are safe and having a great time with active and inter-active games, while you are enjoying your free time. The mini-club is for kids ages 4-12.
The club also organizes evening activities including a children's show. Use of the children's club is subject to specific rules that parents must respect to guarantee their children's complete safety.
Fitness center on-site
Golf location (onsite/nearby)†
27 Holes
Hot tub
5 Indoor Hot Tubs 2 Outdoor Hot Tubs
Motorized Water Sports†
Non-Motorized Water Sports
Pool
There are 2 pools on site.
Spa†
Tennis court†
There are 5 tennis courts onsite. There are 0 lit tennis courts onsite.

† Fees may apply

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General Policies:

Pet Policy

Cancellation Policies

Junior Suite Superior

Family Junior Suite

Family Master Suite

Various Lounges/Bars

Various Restaurants