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Carr Benito Juarez Chetumal KM 250  
Akumal, QR 77760

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 14090 reviews
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This polished beachfront hotel provides the perfect setting for unforgettable Mexican retreats. Dance the night away at the disco, explore the unique restaurants and shops nearby and float atop the cool waters in the lagoon-style pool while the kid’s splash in the children’s activities pool.
Location: Tulum
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
† Fees may apply


Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Note - when 3 adults are booked - no children allowed.

Junior Suite Superior

Bedding- 1 king or 2 double beds

Occupancy limits- Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.

Junior Suite Superior Ocean Front

Occupancy limits- Maximum 3 adults, 2 children, 4 total


† Fees may apply

Various Lounges/Bars

One bar at the beach, one swim-up bar at the main pool, two bars at the pool area, one Lobby bar, and one show lounge bar.

Various Restaurants

*Yucatan: Main buffet restaurant open for breakfast, lunch, and dinner.
*La Tortuga: Grill restaurant with buffet service for breakfast & lunch. A la carte grill restaurant for dinner with reservations.
*Tequila: Mexican restaurant with a la carte service. Open only for dinner with reservations.
*Las Olas: 24 Hour beach restaurant

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • Children's pool
    There are 3 children's pools on site.
  • Children's program, onsite
    "El Principito" Miniclub for year of 4-12 years old. Create specilly for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
    Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby)†
    27 Holes
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    -Catamaran tours, boats & fishing excursions.

    -Water-ki, Jet-ski & Banana boat ride (In Playa del Carmen due to ecological law)
  • Non-Motorized Water Sports
  • Pool
    There are 3 pools on site. One lagoon-style activities swimming pool and two relaxing swimming pools. All the pools have a children section. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court
    There are 5 tennis courts onsite. There are 0 lit tennis courts onsite.
† Fees may apply
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