The Barceló Bávaro Palace***** is one of the best hotels in Punta Cana, designed for those who love endless sunshine, the sound of the Caribbean breeze wafting through the palm trees, and the stunning coral reef and crystal-clear waters. Located along one of the 10 best beaches in the world, according to National Geographic and TripAdvisor.
Rest and relaxation are guaranteed in this paradise in our B-rooms with views; they offer state-of-the-art technology and absolute comfort.
The wide range of options on offer at one of the best all-inclusive hotels in the Dominican Republic allows our guests not only to enjoy themselves, but also to enjoy unique experiences, such as savouring the local Dominican cuisine or international specialty dishes in our 11 restaurants.
Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
29929 reviews
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Dec 11, 2024Trip with friends
I recently had a group booked to this resort and had dealings with Ivanessa Mejia Morel. She was wonderful helping me with the groups requests, helping with dinners and everything that comes with a big group. When I had a question or concern, she went above and beyond to answer my emails quickly. The entire group had a fabulous time at this resort. They said everything was wonderful, and would recommend to others.
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Dec 10, 2024Think again before booking this hotel
The following comments were our experience during our stay and hope you can take the time to read and implement some improvements. This is a constructive criticism. Overall, Need to train the staff to be friendly and courteous with the guests. They either need training and/or are overwhelmed with long work hours. They appear to be tired. Front desk: No map given at check in and/or guidance from the front desk personnel. Restaurant(s): Lobster bisque soup was a big disappointment. It was more like a caldo de pescado instead. Staff attitude - need training Racquets/ Sports activities: Tennis court in bad conditions and lack of a tennis professional and tennis shop to shop for outfits/apparel, demo racquets, hats, bags, balls, drinks, etc… Thank God- Andre “Coco” was available to help me and even played with me. Thank you so much Coco for making me feel welcome. Upon my check in arrival (4:30 pm) we went to the cafeteria and was told it was close. The staff even made an effort to close the sliding window in our faces. Imagine flying for hours and arriving with an empty stomach to learn it was close. Not a good feeling. 😡 The Restaurant Reservation coupons system is antiquated. Need to upgrade the reservation system instead of having to turn in a coupon. Allow guests to make reservations online, via an app or with wristbands. Perhaps, when making a reservation the system can block you if you have made more than two reservations. Same goes with the Towel coupons. Provide the towels if your guests are showing the wristbands. Who does remember to carry a card to turn in at the end of the stay? It makes the hotel look cheap. The Spanior restaurant have our experience the last night of our stay. The salomillo steak was nicely season and tender. Kuddos to Daniela the server was outstanding. Music system on the theater needs to be upgraded. It is hard to hear the performance. When activities are done have multiple Trolleys ready to move the guests in between the shows. The wait period was a bit too long. Hot water issue- first night we didn’t have hot water and went to bed without taking a shower. When I called the front desk, we were told that staff was working on it and couldn’t provide a time when it will be repaired. Again, short attitude over the telephone. It was the first time of any vacation we have taken that we wanted to go home ahead of time. Overall, it was not a good experience.
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Dec 10, 2024
The resort was beautiful the rooms were great for families, but the power went out a lot hot tub did not hold water
I would not recommend staying here to anyone. The food quality was horrible. Every single restaurant had a foul smell and we came home with a foodborne illness. We’ve been home for almost 5 days and we’re still horribly sick.
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Dec 09, 2024
I had termites in my room
I had to call the front desk three times and it took them over two hours to switch my room to the other side of the resort at 2AM. That was on 12/7 it is now 12/9 and I haven’t heard from management at the hotel. I emailed them the video this morning and still no word. Also the food needs to be better.
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Dec 09, 2024Excelente hotel and premiun level services.
My wife and I enjoyed an excellent week at the hotel, the premium level is worth it, very good service and food, good entertainment for all ages....I recommend staying at the hotel.