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Barcelo Maya Palace - All Inclusive

Hotel Rating 5 out of 5

Carretera Chetumal- Puerto Juatez KM 266.3  
Rivera Maya, QR 77750
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 10351 reviews
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Funjet Promotions

Fronting the dazzling waters of the Mexican Caribbean, the Barceló Maya Palace provides an inspired setting for active travelers, spa enthusiasts and families seeking an unforgettable all-inclusive vacation. Barceló Maya Palace’s elegant suites offer a full range of premiere amenities and splendid comforts, while exquisite restaurants, entertaining activities, an inspired spa, sparkling pools and family-friendly amenities like a children’s water park and children’s activities programs cater to your every whim. Guests staying at Barceló Maya Palace also enjoy exclusive privileges at the restaurants, pools and facilities to all hotels within the Barceló Maya Beach Resort complex! Escape to Barceló Maya Palace for endless options and sensational vacations in the Riviera Mayan sun.
Location: Riviera Maya - Beach
  • Christmas cancellation policy: For bookings travelling over 25 Dec 18 - 31 Dec 18 the cancellation penalty is 100% of entire stay if cancelled at any time.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • Easter cancellation policy: For bookings travelling over 13 Apr 19 - 21 Apr 19 the cancellation penalty is 100% of entire stay if cancelled at any time.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Business services†
  • Child programs
† Fees may apply

Junior Suite Deluxe

Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Family Junior Suite

Bedding- 1 King bed and 2 twin beds in the living room

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Junior Suite Deluxe Pool View Club Premium

Bedding- 1 king bed or two double beds, two sofa beds. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Note : Guests booking this room category are entitled to exclusive Club Premium amenities.

Junior Suite Deluxe Ocean Front Club Premium

Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total.

A maximum of 3 children through age 1 stay free in existing beds with at least 2 adults.

Note: Guests booking this room category are entitled to exclusive Club Premium amenities. Be advised that all our Premium Level rooms in Maya Grand and Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

Suite Oceanfront Club Premium

Bedding- 1 King bed

Occupancy limits- 3 adults, 1 child, 3 total.

A maximum of 1 child through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 

Note: Guests booking this room category are entitled to exclusive Club Premium amenities. Be advised that all our Premium Level rooms in Maya Grand and Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

Presidential Suite Ocean Front Club Premium

Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total.

Children are not allowed to be booked in this category.

Note: Guests booking this room category are entitled to exclusive Club Premium amenities. Be advised that all our Premium Level rooms in Maya Grand and Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

† Fees may apply

Brasserie Restaurant

Charming French restaurant where you can enjoy the taste and romance of French cuisine, in addition to a varied wine menu.  Open for dinner.  Reservations required. Formal dress code.


Caribe Restaurant

You'll be left overwhelmed by the tastes and aromas of the wide variety of typical Caribbean dishes, in a very pleasant Caribbean setting. Open for dinner.  Reservations required.  Formal dress code.


Coral Grill Restaurant

Grill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.


La Hacienda Buffet

This restaurant offers an exquisite variety of Mexican food with a "hacienda-style" ambience.  Casual dress code. 


Miramar Buffet Restaurant

Specialised in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.  Open for breakfast, lunch and dinner.  Casual dress code.


Rodizio Restaurant

Enjoy the best meat cuts Brazilian style, served with fresh salads, accompanied by a typical Caipiriña.  Open for dinner.  Reservations required.  Formal dress code. 


Rules and Restrictions

For every night of your stay you are entitled to a dinner in one of the specialities restaurants, including in the specialities restaurants of the 4 other hotels of the complex. Dress code: Semi-formal, no Shorts, no Beachwear and no sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


Various Lounges/Bars

Carey Lobby Bar:  Located in the main reception, air-conditioned with a terrace for smokers. Open 24 hours.

Coco Bar:  Located in swimming pool area.

El Cielo Bar:  Located in adult pool area.

Theatre Bar:  Located in the fantastic Monte Alabán Theatre.

Jaguar's Dischotheque:  Admission restricted to adults over age 18. Free access to the Nightclub and national drinks included until 2.00.  There is a VIP Lounge (at an additional charge).


  • Basketball court
  • Billiards
  • Children's pool

    Water park for children.


  • Children's program, onsite

    Barcy Kids Club for ages 4-12


  • Direct access to a beach
  • Fitness center on-site
    Gym with cardio and resistance training equipment, steam room and sauna
  • Hot tub
  • Motorized Water Sports†
    Banana boat, jet ski, parasailing, scuba diving and fishing.
  • Non-Motorized Water Sports
    Sailing, windsurfing, aqua bikes, kayaking, snorkeling, water polo. 
  • Pool

    3 outdoor pools including one exclusively for adults and one with a spectacular water park for children.


  • Sauna
  • Spa†
  • Steam bath
  • Tennis court

    Equipment included - floodlighting subject to an additional charge


  • Volleyball
† Fees may apply
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