Designed in the classic style of a Mexican hacienda, the all-inclusive Occidental Cozumel is located on the idyllic island of Cozumel, just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white
sand beaches and tropical gardens, the resort delivers a relaxing and lavish experience from check-in to checkout. It also offers easy access to one of the top five scuba destinations in the world – Palancar Reef, where divers will swim among coral reefs and
sea turtles. Guests will also enjoy a wide range of other sports such as kayaking, sailing, snorkeling and water polo, as well as fully equipped facilities including three pools, a spa and sauna with several customized treatments, gym, five bars including
a disco and seven restaurants. For a more elevated vacation, the Royal Level, with unique and exclusive services, is located within the Occidental Cozumel resort.
Location: Beach
- -Important Information For Our Guests-
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- STUDENT GROUP POLICY
• 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time
• 25 years old and under are considered “students” for any given time
• Minimum age required for check-in is 18.
• A refundable deposit of $200/per person (cash or credit card) is required.
Group Student bookings
• Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Cancun International Airport (CUN): 60 miles
-
Cozumel International Airport (CZM): 15 miles
- Year Built: 2002
- Last Renovation: 2016
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Accessible rooms: 3
-
Floors: 3
-
Total rooms: 247
† Fees may apply
Deluxe
View: Garden View
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
Super Saver
Bedding - 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
- TV
Deluxe Concierge
View: Garden
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional Amenities:
-24 hour room service
-Concierge service
-Fruit platter and bottle of wine on arrival date
-10% discount on spa treatments
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Cable television
- Ceiling fan
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
Royal Level Luxury
View: Garden
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional Amenities:
-24 hour room service and access to Royal Level exclusive facilities
-Welcome fruit platter
-Pillow menu
-Private desk with business center and dedicated concierge service
-Preferential a-la-carte restaurant reservations
-Access to exclusive Royal Level hydro massage pool and La Carreta restaurant
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Cable television
- Coffee/Tea maker
- DVD player
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
- Turn down service
Deluxe Romance
View: Garden
Bedding: 1 king bed or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional Amenities:
- Bottle of sparkling wine and chocolate covered strawberries upon arrival
- One hour couples massage (30 min per person)
- Breakfast in bed and romantic dinner (reservations required)
- Romantic turndown service
- 10% discount on spa treatments
- Surprise gift
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Cable television
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
† Fees may apply