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KM 16.6 Carretera Sur, El Cedral, San Francisco, Palancar
Cozumel, QR 77600
MEXICO

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Based on 6205 reviews

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Designed in the classic style of a Mexican hacienda, the all-inclusive Occidental Cozumel is located on the idyllic island of Cozumel, just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort delivers a relaxing and lavish experience from check-in to checkout. It also offers easy access to one of the top five scuba destinations in the world – Palancar Reef, where divers will swim among coral reefs and sea turtles. Guests will also enjoy a wide range of other sports such as kayaking, sailing, snorkeling and water polo, as well as fully equipped facilities including three pools, a spa and sauna with several customized treatments, gym, five bars including a disco and seven restaurants. For a more elevated vacation, the Royal Level, with unique and exclusive services, is located within the Occidental Cozumel resort.

Location: Beach

-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancun International Airport (CUN): 60 miles
Cozumel International Airport (CZM): 15 miles

Year Built: 2002
Last Renovation: 2016
Accessible rooms: 3
Floors: 3
Total rooms: 247

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting, Offsite†
Bell staff/porter
Children programs
Children welcome
Children's play area
Concierge desk

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
ATM/Cash machine†
Babysitting, Offsite†
Bell staff/porter
Children programs
Children welcome
Children's play area
Concierge desk
Elevators Not Available
Exercise gym
Free parking
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Internet services†
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant
Room service†
Safe deposit box
Sauna
Spa†
Tennis court
Tour/sightseeing desk
Wakeup service
Water sports†

more (+)

Celebrate the love of a lifetime with Occidental Cozumel's wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion. The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.

Internet Access†

† Fees may apply

Deluxe

View: Garden View

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits - 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Super Saver

Bedding - 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Deluxe Concierge

View: Garden

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities:
-24 hour room service
-Concierge service
-Fruit platter and bottle of wine on arrival date
-10% discount on spa treatments

Royal Level Luxury

View: Garden

Bedding: 1 king or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities:
-24 hour room service and access to Royal Level exclusive facilities
-Welcome fruit platter
-Pillow menu
-Private desk with business center and dedicated concierge service
-Preferential a-la-carte restaurant reservations
-Access to exclusive Royal Level hydro massage pool and La Carreta restaurant

Deluxe Romance

View: Garden

Bedding: 1 king bed or 2 double beds - specific bedding types can not be guaranteed

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional Amenities:
- Bottle of sparkling wine and chocolate covered strawberries upon arrival
- One hour couples massage (30 min per person)
- Breakfast in bed and romantic dinner (reservations required)
- Romantic turndown service
- 10% discount on spa treatments
- Surprise gift

Royal Level Junior Suite

Bedding: 1 King Bed

Occupancy limits: 3 Adults, 2 children, 4 total.

† Fees may apply

Various Lounges/Bars

Lobby Bar: serving cocktails and drinks afternoons and evenings.

Relax Bar (adults only) and Pool Bar: serving cocktails and drinks late mornings and afternoons.

Beach Club Bar: serving cocktails and drinks late mornings and afternoons.

La Mision Bar and Disco: serving cocktails and drinks evenings. Disco
open late evening until early morning (adults only)

Various Restaurants

Los Olivos: offering Mediterranean cuisine for a fine a la carte dinner. Reservations required. Dress code: long pants for gentlemen.

Sonora: Mexican specialty serving a la carte dinner.
Reservations required. Men should wear long pants and closed toe shoes.

La Piazza: pizzeria serving late night snacks,

La Posada: Buffet, serving breakfast and dinner.

Beach Club - Snack bar serving late morning snacks and lunch.

La Carreta: Gourmet Restaurant serving a la carte breakfast, lunch & Dinner. (Restaurant exclusive for Royal Level Guests. Men should wear long pants and closed shoes for dinner.)

Coral Restaurant (open seasonally): a la carte restarant specializing in seafood specialties. Reservation required. Men should wear long pants and closed toe shoes.

Children's pool
There is 1 children's pool on site.
Children's program, onsite
Kids club - Activity programs for children ages 4- 12 and a playground area under adult supervision.
Direct access to a beach
Fitness center on-site
Hot tub
1 Indoor Hot Tub
Motorized Water Sports†
Jet Ski, Parasailing
Non-Motorized Water Sports
Snorkeling, sailing, kayaking, windsurfing, water polo.
Pool
There are 4 pools on site. 1 pool for relaxation, 1 for Activities, 1 exclusive for Royal Level guests and 1 for children located at the Kids Club.
Sauna
Spa†
Tennis court
There are 2 lit tennis courts onsite.
- Available equipment

† Fees may apply

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Deluxe

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Royal Level Junior Suite

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Occidental Cozumel - All Inclusive

Hotel Ratings

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General Policies:

Pet Policy

Deluxe

Super Saver

Deluxe Concierge

Royal Level Luxury

Deluxe Romance

Royal Level Junior Suite

Various Lounges/Bars

Various Restaurants