Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
561 reviews
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Nov 04, 2025Great service from the Jennifer, not very good service from Lucero
This review is for Jennifer Silva, the lady who cleaned the room for us, who did an amazing job cleaning the room. Very grateful for her job. On the other hand, we are not happy with Lucero, who appeared to be the manager. We had not had a chance to use the pool and asked her if she would allow us to stay in the pool after doing the checkout. She said we had to pay for the consumables, as if we had not stayed at the hotel. This is the 1st time that’s asked from us after staying at a Hilton Honours, as HH members for many years (and not staying at any other hotels while traveling through different countries).
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Sep 18, 2025
Highly recommend it!💚💙
My stay at this hotel was wonderful. I received warm and professional attention from the staff, who were always willing to help. The rooms are spacious, spotless, and very comfortable perfect for relaxing. Breakfast was delicious and offered a great variety, I would definitely come back and highly recommend it, i love the welcome cookies!💕🍪
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Apr 27, 2025Not eating again at Maderas bar and lounge
The food at the Maderas bar and lounge restaurant by the pool is awful: my workers and me ordered appetizers only 1 out of 4 was good, which was ceviche. The other three appetizers they were dry, overly breaded. With Chewy seafood and or really bad choice for sauce to deep the appetizer. The attention at the restaurant was good in fact it was excellent and we could see that they wanted to please our pallet, but they did not cook anything so they could not help us with that other than to offer us something else to eat. The waiters did the best to please our taste really the food quality was awful. The hotel itself is amazing. The staff is really good and attentive. The hotel is clean and spacious but again the food at Maderas bar and lounge restaurant by the pool is awesome. The Japanese restaurant is good at is the only place I’ve eaten a good meal there in another state I have before. I hope that the chef and that restaurant by the pool learn how to cook everything better.
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Jul 05, 2024
Sensitive choice in Managua
The Double Tree Managua is a good choice for business travellers as well as leisure. The hotel is modern and spotless and the staff is very friendly and helpful. Special thanks to Gabriela, the sales executive, as well as to Lourdes and Yorlin, at the restaurant. You made my stay special. Rooms are up to the Double Tree standard with excellent beds! Note that a/c can be loud. The hotel is big and cold and could do with some "coziness". The lobby reminded me of an hospital.
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Jun 19, 2024
THE BEST HOTEL IN MANAGUA.
All around an excellent Hotel. From the moment you pull in the parking lot you see a well kept property , the rooms are super clean and they have the most wounderfull beds . You have all you need to relax or have a meeting in one place since they have 2 restaurants and a bar that all offer very good food.