Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - 2 Lobby bars
    - 2 Theater bars
    - 2 Pool bars
  • Various Restaurants
    - Beach Restaurant, Buffet style
    - Caribe Restaurant, Buffet style
    - Rancho Grande, Offering lunch and snacks
    - Captain Morgan, Offering lunch and snacks
    - La Fuente, A la carte restaurant offering Spanish cuisine
    - México Lindo, A la carte restaurant offering Mexican food


    A la carte dining options based upon availability. Reservations are required.

    Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress code.
On-Site Amenities
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • COVID test onsite†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • COVID test onsite†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
On-Site Wedding Services

  • Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.

† Fees may apply

On-Site Recreation
  • Basketball court †
  • Billiards †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 16406 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family trip

    This is our fourth trip to this Hotel. We always enjoy the customer friendly service, amenities and attitude of the staff. This is a nice hotel to visit for a short trip.

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    good choice for a vacation

    a good hotel and value of price/quality . very green and beautiful territory ,good beach ,staff are attentive and responsive.I recommend it for all kinds of reasons

    Nov 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Truly a beautiful Resort.

    The property is gorgeous! and the staff in every area of this hotel are gracious and warm. The place seems to run without a hitch.

    Nov 27, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Old and moldy resort

    Stay somewhere else! Resort needs a complete overhaul. Very tired and moldy. Not a place to have a relaxing vacation and the resort could care less

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love love this resort.

    Amazing amazing. Food, staff, locations, beach, activities, gardens all get an A+ score. Did I mention the staff? They are the best part of this resort. So hard working, friendly, accommodating. A special call out to the housekeepers and restaurant team. We appreciate you. The entertainment team at Beaches including Lala and Marianna.

    Nov 18, 2025
Hotel Advisories
  • AdvisoryGuests booking "Superior ROH" room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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