Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11065 reviews
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Dec 10, 2025Lack of Communication to get extra money out of you upon check out
horrible experience overall. they dont tell you you need to check out and get your band personally taken off you by staff or else you're charged and outrageous fee!
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Dec 10, 2025
Scammed
WARNING: They do not return your full hold when you check out, and even the front desk manager says they keep a portion of every customers "hold" because that is "their hotel policy". I lost $300, despite no room charges, no damage, no missing towels. They should call it a "keep" instead of a "hold".
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Dec 08, 2025Heaven
I went to the Barceló for the Super Bowl of Meditation retreats aka Joe Dispenza 10 day AFU. It was the greatest experience of my life . I witnessed healings upon healings, transformations upon transformations, greatness is in the air. When I was attending my conference I was playing in the pool with the entertainment staff; Lala, Estrella aka The 🌟, the beautiful Mariana, Roberto Juanito , my older brother Jesus, and last but not Least the Great Joseph of many color Robes. The entertainment staff did a tremendous job bringing the heat to water aerobics, water polo , water bingo, Zumba, and many other very fun events. The entertainment staff did a great job bringing Thanksgiving to me with their awesome parade The bartenders did a amazing job led by the stunning Fernanda and many others The dinners were excellent at the Tokyo and Italian restaurants led by excellent management , hosts, and wait staff . Both places treated me like royalty making feel right at home. The jewelers took very good care of me supplying me with one of a kind jewelry and giving me a fair price The trip was amazing. Can’t wait to get back
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Dec 08, 2025
Water park Animation
Amazing experience with the team at the Pirate ship water park. Eduardo, Amairany, Jaqoc we're amazing and made our daughter's birthday extra special!! Thank you so much!!
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Dec 07, 2025
Amazing Staff, Amazing establishment!
Everything was amazing! Experienced Premium Level as well in which was superb! We are booking again!
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed