Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Pool Bar
    - Caribe Lobby Bar
    - Teatro Bar
    - Strikers Sports Bar 
  • Various Restaurants
    Caribe buffet restaurant: 
    Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.

    La Fuente Restaurant:
    This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.
    A reservation is required, subject to availability, restrictions apply.

    Restaurant Captain Morgan:
    Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
On-Site Amenities
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
On-Site Wedding Services
  • Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.

† Fees may apply

On-Site Recreation
  • Basketball court †
  • Billiards †
  • Bowling alley †
    Strikers Sports Bar & Bowling Center 
  • Miniature golf †
    Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11213 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mini golf

    Tres bon service lucia olivier

    Feb 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Warm & Appreciative

    We had a wonderful experience at the Barceló Maya Caribe, and I want to give special recognition to the reception team—Giovanna, Hani’s, Tania, and Alyn. They went above and beyond to help me and my family with room rearrangements, handling everything in a super effective, smooth, and professional way. They were kind, attentive, and genuinely cared about making sure we were comfortable. Thanks to them, our stay started stress-free and on a great note. Truly outstanding service!

    Feb 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great reception experience.

    We stayed at Barcelo Caribe so Diana and Hana were fantastic at reception. And thank you to their boss, Alberto. Hoping to come again next year.

    Feb 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic stay!!

    Everything about our stay was wonderful!!! The facilities are amazing and the staff are incredible!!! Estella at the pool bar is the best!! And Hanna and Fanny at the front desk were awesome!!

    Jan 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great atmosphere and exceptional service

    First time in Mexico for my husband and first time for me in over 30 years. Did they even have all-inclusives back then? Not to mention that this was the first big vacation my husband and I have ever taken in our 20+ years of marriage. It exceeded our expectations! The rooms were clean and comfortable, the food ranged from decent to amazing. The beach was tidy, the water warm. And the service we got was fantastic. Big shout out to Estrella at the pool and Manny Jarquin at the Buffet. Edgar at the buffet also deserves a shout out. Five stars for all of them for making us feel so special. We will definitely go back! Tom and Alanna Lindl

    Jan 29, 2026
Hotel Advisories
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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