Resort Details
- BrasserieRefined French restaurant offering authentic cuisine in an elegant setting. A sophisticated dining experience that highlights classic flavors and impeccable presentation. Complemented by a carefully curated, extensive wine list.
- Caribe
Excellent Caribbean-style restaurant with a lively atmosphere.
Offers traditional, bold flavors and aromas across a wide variety of seafood.
- Coral Grill RestaurantGrill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
- El Mirador BuffetRestaurant specializing in international cuisine with a wide variety of dishes, designed for discerning guests in a stylish, relaxed setting. Open for breakfast, lunch, and dinner.
- La Hacienda BuffetThis restaurant offers a variety of Mexican and international cuisine in a characteristic hacienda-style setting.
- RodizioEnjoy some of the best Brazilian-style cuts of meat, complemented by fresh salads and a traditional caipirinha.
- Various Lounges/Bars
Carey Lobby Bar, Theatre Bar, Coco’s Pool & Swim-Up Bar, El Cielo Pool Bar, and Jaguar’s Discotheque.
- Junior Suite
Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed. 485 ft² (45 m²)
Occupancy limits- 4 adults, 3 children, 5 total
A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. - Family Junior Suite
Bedding- 1 King bed and 2 twin beds in the living room
Occupancy limits- 4 adults, 4 children, 5 total.
A maximum of 4 children through the age of 1 stay free in existing beds when sharing a room with at least 1 adults. - Junior Suite Pool View Premium levelBedding- 1 king bed or two double beds, two sofa beds. Bedding is based on availability and can not be guaranteed. 485 ft² (45 m²).
Occupancy limits- 4 adults, 3 children, 5 total.
A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.
Note : Guests booking this room category are entitled to exclusive Premium Level amenities.
- Junior Suite Ocean Front Premium levelBedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed. 485 ft² (45 m²).Occupancy limits- 4 adults, 3 children, 5 total.
A maximum of 3 children through age 1 stay free in existing beds with at least 2 adults.
Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).
- Suite Ocean Front Premium LevelBedding- 1 King bed.
Occupancy limits- 3 adults, 2 children, 3 total.
A maximum of 1 child through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 1,022 ft² (95 m²).
Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).
- Presidential Suite Ocean Front Premium LevelBedding- 1 king bed.Occupancy limits- 2 adults, 1 child, 2 total.
1,937 ft² (180 m²).
Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).
- 24-hour room service*
- ATM/Cash machine*
- Babysitting*
- Car Rental Services*
- Children's play area*
- Free parking*
- Laundry/Valet service*
- Lobby
- Lounges/bars*
- Luggage service*
- 24-hour room service*
- ATM/Cash machine*
- Babysitting*
- Car Rental Services*
- Children's play area*
- Free parking*
- Laundry/Valet service*
- Lobby
- Lounges/bars*
- Luggage service*
- Pool
- Poolside snack bar*
- Restaurant
- Safe deposit box*
- Shops and commercial services*
- Wheelchair access*
- Wi-Fi*
* Fees may apply
- Children's program *
Barcy Kids Club offers a supervised activities program in a fun and engaging environment for children aged 4 to 12 (reservation required, subject to maximum capacity).
Access to the One nightclub for teenagers (ages 13–17).
- General *- Participation show at Carey bar- Pirate's Island Water Park- Non-motorizedAquaticSports- Dressel Divers ($)
- Gym *Barcelo Maya Palace gym
- Spa *U-Spa, U-Kids Spa
- Sports court onsite *Sportscourtsonsite: including tennis, pickleball, paddle, basketball, and multi-sport courts.
- Playa del Carmen
- XEL-HA- ECOPARK
* Fees may apply
The luxurious Barceló Maya Palace is a 5-star beachfront hotel located on one of the most stunning beaches in the Caribbean, in the world-famous Riviera Maya, just 46 miles south of Cancun International Airport and 12 miles from Playa del Carmen. Surrounded by the region’s natural beauty, it blends breathtaking views of the Mexican Caribbean with lush landscaped pathways and elegant accommodations.
All rooms are Junior Suites or Suites, fully equipped with upscale amenities designed to provide a truly unique and comfortable stay. This all-inclusive resort, ideal for families, couples, groups, and conventions, stretches along 1.2 miles of turquoise, crystal-clear waters and a spectacular coral reef that showcases the beauty of the Caribbean.
The hotel features 6 oceanfront restaurants offering buffet and à la carte dining, including Brazilian, French, Caribbean seafood, and international cuisine, along with 5 bars, all included within the Barceló All-Inclusive program. Guests can enjoy 3 pools, including an adults-only pool, a children’s water park, a fitness center, shopping mall, U-Spa, U-Kids Spa, and a kids club, as well as a wide range of sports activities and nightly entertainment.
Guests also have access to the buffet restaurants, bars, pools, and beach facilities at Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical. For an enhanced experience, Premium Level offers personalized services, VIP amenities, and 24-hour room service. The resort also features over 22,000 square feet of meeting and banquet space, along with outdoor venues for private events.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19269 reviews
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Sep 15, 2026Great Experience. Fantastic Staff.
Have just completed one week at the Maya Palace and now into our second week. Beautiful hotel, Fantastic food at the buffets and a la cartes. All staff without exeption are friendly and professional. However myself and wife would like to single out one individual who has gone way above and beyond to ensure that we are comfortable and all our needs are met. Her name is Michelle Galvez, always asking what else she can do to ensure our stay exceeds our expectation, always smiling, attentive, etc,etc. She truly exemplifies what customers service is all about. Indeed she is an asset the the Barcelo Group.
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Sep 13, 2026
A long weekend stay
Exceptional value for a resort to enjoy and to relax at. The food and service experienced at Barcelo left nothing to be desired.
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Sep 12, 2026
A Beautiful Resort I Keep Coming Back To
Overall, I have had a very positive experience with this resort. I have stayed at Barceló resorts several times and at different locations, and I continue to come back because there are so many things I really enjoy about the brand and the overall experience. Of course, there are always some areas that could be improved, but overall I am very happy with my stays. The resort is beautiful, clean, well maintained, and offers a relaxing atmosphere. I have returned many times already, and I will definitely come back again in the future.
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Sep 12, 2026
Anatoly Simone
We are coming to this wonderful resort 19 years. Next year will be 20 Barcelo anniversary. The best resort ever.
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Sep 11, 2026A week away but could have been better
It was a nice week away but we were hoping for a more vacation like feeling. We have stayed at other all inclusive hotels many times before and this one didn’t give that same all inclusive feeling. There is a lot of walking and we were tired by the end of the day we barely made it for dinner because even that was a long walk. The food was average for a buffet. The restaurant food was also portioned really small so our kids would request to go to the buffet even after. We probably won’t come back. The servers did a great job.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed