Resort Details
- Akeru Asian
Reservations are required.
Our resort has a place specializing in Asian cuisine, with a select menu based on typical oriental products. - Bars- Plaza Bar
- Beach Bar
- Swim-up Bar
- Lobby Bar
- Pool Bar
- Better Together Bar- Disco Bar - Burger Corner
Open from lunch and into early morning, this is our interpretation of fast food with an extensive selection of dishes you can enjoy all day on an informal and relaxed ambiance while dining in or taking out. Exquisite hamburgers, salads, burritos and snacks prepared with high quality products.
- KM Pizza
An innovative proposal where you will be able to taste all different kinds of pizzas made on a wood oven in a relaxed and fresh ambiance designed to enjoy fun memories with family and friends.
- Lobster House
Reservations are required.
A gastronomic experience, we have selected the best and freshest catch the Caribbean Sea has to offer and brought it to your table. An exclusive oceanfront ambiance and personalized service.
- Mylos
Savor Mediterranean cuisine prepared according to traditional recipes. Food available in the evenings.
No sleeveless t-shirts or sandals are allowed. It is also mandatory to wear long trousers.
- Orale Mexican
Our Mexican restaurant is a must to enjoy traditional Mexican food.
- Rodizio
Reservations are required.
The Rodizio restaurant offers the best selection of products to enjoy Brazilian cuisine.
- Steak House
Reservations are required
A la carte grilled meat specialties (supplements apply for some items).
- The Chef’s TableA la carte, dinner, available only to parties.
- Windows Buffet
The Windows Buffet at our hotel offers a wide variety of international products that adapt to the tastes of all our guests. Also characterized for organizing themed dinners.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- Currency exchange†
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Non-smoking rooms available†
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Copier†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach club available.
- Children's program, onsite
- Diving †Scuba lessons in the pool.
- Fishing †
- Gym
- Nightclubs †Kviar Disco
- Non-Motorized Water Sports †
- PoolThere are 5 swimming pools & 2 children's pools.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is a tennis court on-site.
- VolleyballThere are 2 beach courts.
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2197 reviews
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Jul 12, 2025Great choice of foods and relaxing pools
Lovely and clean, great choice of foods, pools are clean and staff are very friendly and attentive. Entertainment is really good, starts at 930pm so would be better if started a little earlier but great choice of entertainment. Air con in rooms is really good and hot water all the time. Drinks in rooms fridges are stocked and free to use. Rooms cleaned daily and beach is right there too!
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Jul 12, 2025La Piña Is The Best
Best entertainment from La Piña (Pineapple) very fun and got everyone involved. Always very happy and took time to make personal relationships with everyone. Absolutely amazing. Only thing I can complain about is the “massage” - do not recommend unless you want to pay for someone to rub cream on you whilst sitting on their phone & falling asleep.
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Jul 11, 2025
Perfect vacation
Just absolutely the best vacation I’ve had since I can remember, totally relaxing and the staff made the trip so much better
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Jul 11, 2025
Positive experience
Overall Positive experience. Starting with negatives: I was in Building 15 whith a constant music outside of the hotel, (7am-10pm roughly) can become anoying fast as there is no pause. Room was clean but seeing my freinds rooms there are a lot of things that are not conistant with each other, not too bad if you dont use these things (extendable mirror missing/ bath not working) that sort of thing. Positives: Food is nice, no complaints for all 4 of us, we ate literally everything and nothing has made us sick. A la carte restaurants need to go is Tikki Taco and Chopsticks (not the Chef show that is booring) Pools were clean, now and then see things floating but cant clean a pool once opened. Saw them clean them daily around 7 am. Alot of bars and places to drink/ eat. My experience and the ones from my group was positive, we did not Tip and were not forced to/ didnt seem that they pushed for any.
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Jul 10, 2025
Great staff. Super friendly. Entertaining ese pretty good
Is hard to reserve dinner Open reservations at 9:00 am and 9;15 am everything is booked It could be much better Check in was longgggg. Entertainment staff es the best. Bombón, sky, chocolate, Wilson and Coca Cola made our nights super fun. Bar service was super friendly. Room was good size. Could be better in terms of cleaning when we arrived it were several dead bees in balcony.
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).