Resort Details
- Akeru Asian
Reservations are required.
Our resort has a place specializing in Asian cuisine, with a select menu based on typical oriental products. - Bars- Plaza Bar
- Beach Bar
- Swim-up Bar
- Lobby Bar
- Pool Bar
- Better Together Bar- Disco Bar - Burger Corner
Open from lunch and into early morning, this is our interpretation of fast food with an extensive selection of dishes you can enjoy all day on an informal and relaxed ambiance while dining in or taking out. Exquisite hamburgers, salads, burritos and snacks prepared with high quality products.
- KM Pizza
An innovative proposal where you will be able to taste all different kinds of pizzas made on a wood oven in a relaxed and fresh ambiance designed to enjoy fun memories with family and friends.
- Lobster House
Reservations are required.
A gastronomic experience, we have selected the best and freshest catch the Caribbean Sea has to offer and brought it to your table. An exclusive oceanfront ambiance and personalized service.
- Mylos
Savor Mediterranean cuisine prepared according to traditional recipes. Food available in the evenings.
No sleeveless t-shirts or sandals are allowed. It is also mandatory to wear long trousers.
- Orale Mexican
Our Mexican restaurant is a must to enjoy traditional Mexican food.
- Rodizio
Reservations are required.
The Rodizio restaurant offers the best selection of products to enjoy Brazilian cuisine.
- Steak House
Reservations are required
A la carte grilled meat specialties (supplements apply for some items).
- The Chef’s TableA la carte, dinner, available only to parties.
- Windows Buffet
The Windows Buffet at our hotel offers a wide variety of international products that adapt to the tastes of all our guests. Also characterized for organizing themed dinners.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- Currency exchange†
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Non-smoking rooms available†
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Copier†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach club available.
- Children's program, onsite
- Diving †Scuba lessons in the pool.
- Fishing †
- Gym
- Nightclubs †Kviar Disco
- Non-Motorized Water Sports †
- PoolThere are 5 swimming pools & 2 children's pools.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is a tennis court on-site.
- VolleyballThere are 2 beach courts.
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2791 reviews
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Dec 10, 2025Most staff are not helpful and not in a hurry do do anything beach is like a market for venders
Hotel grounds were very clean and tidy. Rooms were very basic unfortunately majority of the staff were either rude or did not want to do anything for you. Getting a drink in the buffet area was near impossible service absolutely shocking. Food in the buffet area very basic and repetitive and was never hot mostly all the food was warm or cold trying to book into the al e carte was impossible unless you pay extra money. I don’t like sitting or swimming in the pool so we sat on the beach most days and I was shocked that so many venders were allowed to come onto the beach and pester you to buy trips’ massages’ beach ware buckets spades cheap jewellery cigars even got asked if I want drugs plus 3 guys walking round with parrots asking 20 dollars to take your own photo with a parrot on your shoulder one day I counted 23 venders on the small area in front of the hotel constantly coming up to you asking if you want to buy from them. We spent 14 days there but was ready to come home after 7/8 days. I’ve been to the Caribbean 8 times and this was the worst place. We Will not return to this hotel
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Dec 10, 2025Save your money & go else where
The hotel itself was nice, but the service was absolutely terrible. We visited for my sister’s 21st birthday, and while the bartenders at the beach bar—especially Andres and Frank—were amazing, the rest of the experience was awful. There were never any towels available for the pool or beach, we actually gave up asking for towels because they NEVER had any. staff constantly ignored us when we needed help, and the main buffet had horrible service and even hair in the food. We were never offered water during meals and were repeatedly ignored, specifically by a woman with a bob haircut, she made this experience terrible for us. Getting dinner reservations was nearly impossible. Our room was dirty, and we even had roaches in the bathtub. I do not recommend staying here. Staff is rude, they don’t want to help & really just made my group not enjoy our stay there. We didn’t even want to ask for anything anymore because we were always met with crazy attitude or just simply ignored like we were not there in front of them trying to talk to them. Spend a little more money somewhere else where you will be treated like a human & a guest. We hated this hotel.
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Dec 10, 2025This resort will satisfy the most demanding visitors!
Our family has vacationed in the Dominican Republic 11 times, and this recent visit poved to be the most enjable. Genuinely sincere in sharing our impressions of this resort, where the staff were always extremely prompt in ensuring our concerns were quickly satisfied with utmost kindness. Special thanks to Deloris and Lorene in making guest services meet all of our expectation. Indeed all of the staff were wonderful, coupled with first class beach, restaurants, and breath taking entertainment. Defintely must to experience for even the most demanding individual.
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Dec 10, 2025
Terrific stay
Sunscape Coco. Excellent stay. Enjoyed privileges of the Sun Club extras and updated room. Food was great and staff were fantastic. We will be back!
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Dec 10, 2025
Amazing resort
Amazing resort! Beautiful, friendly staff, and this was our second time returning. We’ll definitely be back again and will bring more of our family next time. Highly recommended—very accommodating. A special shout-out to Dolores at Guest Services, who was absolutely amazing. Highly recommended
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).