Resort Details
- Akeru Asian
Reservations are required.
Our resort has a place specializing in Asian cuisine, with a select menu based on typical oriental products. - Bars- Plaza Bar
- Beach Bar
- Swim-up Bar
- Lobby Bar
- Pool Bar
- Better Together Bar- Disco Bar - Burger Corner
Open from lunch and into early morning, this is our interpretation of fast food with an extensive selection of dishes you can enjoy all day on an informal and relaxed ambiance while dining in or taking out. Exquisite hamburgers, salads, burritos and snacks prepared with high quality products.
- KM Pizza
An innovative proposal where you will be able to taste all different kinds of pizzas made on a wood oven in a relaxed and fresh ambiance designed to enjoy fun memories with family and friends.
- Lobster House
Reservations are required.
A gastronomic experience, we have selected the best and freshest catch the Caribbean Sea has to offer and brought it to your table. An exclusive oceanfront ambiance and personalized service.
- Mylos
Savor Mediterranean cuisine prepared according to traditional recipes. Food available in the evenings.
No sleeveless t-shirts or sandals are allowed. It is also mandatory to wear long trousers.
- Orale Mexican
Our Mexican restaurant is a must to enjoy traditional Mexican food.
- Rodizio
Reservations are required.
The Rodizio restaurant offers the best selection of products to enjoy Brazilian cuisine.
- Steak House
Reservations are required
A la carte grilled meat specialties (supplements apply for some items).
- The Chef’s TableA la carte, dinner, available only to parties.
- Windows Buffet
The Windows Buffet at our hotel offers a wide variety of international products that adapt to the tastes of all our guests. Also characterized for organizing themed dinners.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- Currency exchange†
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Non-smoking rooms available†
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Copier†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach club available.
- Children's program, onsite
- Diving †Scuba lessons in the pool.
- Fishing †
- Gym
- Nightclubs †Kviar Disco
- Non-Motorized Water Sports †
- PoolThere are 5 swimming pools & 2 children's pools.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is a tennis court on-site.
- VolleyballThere are 2 beach courts.
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3108 reviews
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Feb 14, 2026Not picky travellers
Bed was comfortable, room was clean...but we had some unwanted mosquitoes. We were careful about what we ate and had no problem!
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Feb 14, 2026Terrible experience
This was a horrible experience at this resort. Food poisoning, lack of speaking English. No customer service. So disappointed. Worst resort we have ever been too
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Feb 14, 2026Fantastic stay!
Wonderful week with our large group. We enjoyed our stay (bldg 2) with pool access in the Sun Club. Jorge was the best concierge ever. He was everywhere and always accessible, helpful and super quick to respond to any of our inquiries or needs. The pools were nice, everything was clean, bars were very accessible about the resort and plentiful stocked. The food was okay. Probably my least favorite part of the stay but we found something suitable everywhere we tried. Our favorite meal was at Chopsticks, we ate daily at Flip Flops by the beach for lunch, we liked everything there! After reading much negativity about this place, we were cautiously optimistic and it was literally a very nice resort and the people are very friendly!
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Feb 14, 2026Girls trip
Had a wonderful time with friends, beach was lovely and clean , staff were also nice and friendly, we were in building 5 so close to everything, needs a little update in the room , beds really comfortable
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Feb 14, 2026
Nice place!
Great vacation! Spacious rooms, cleaned every day! Lots of pools and a nice beach! Well, it's hard to find a free sunbed, but that's because they are reserved from the morning, and there are some that aren't used until at least noon! I liked the food! I have one recommendation for the staff in the main restaurant! There are a lot of them, but they can't handle the serving! Instead of several people seating us at the tables, they could remove the empty plates! The daytime and evening activities were very enjoyable and fun!
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).