Hotel Promotions
All Inclusive Amenities

The all-inclusive program includes the following amenities:

* Meals & beverages (local)

* Entertainment

* Sports

* Activities

* Non motorized water sports

* Taxes and Tips

Important Information: Inclusions are subject to change without prior notice.  Additional information may be requested at front desk.

Activities are subject to availability and restrictions may apply.

Some products or services could apply additional charges.

Restrictions may apply.

Applicable Dates:
Booking Dates: 02 Oct 2024 to 23 Dec 2027
Travel Dates: 21 Dec 2025 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • El Dorado Restaurant
    This is a restaurant specializing in grilled meats. 
  • El Pescador
    This is an a la carte restaurant with fish and seafood.
  • Jardin de Jade Restaurant
    This is a restaurant specializing in Oriental fusion food.
  • Las Grazas
    This is a buffet restaurant with international food.
  • Various Lounges/Bars
    - Bar Getaway
    - Bar Merengue
    - Bar Hicotea 
    - Snack Bar Beach Club
On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Golf,Offsite†
  • Housekeeping - daily
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children not allowed
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box†
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • The wedding package includes an upgrade to a suite, ceremony on the beach, waitress services and wedding coordinator, guitar duo, romantic dinner on the beach and a romantic breakfast in the room after the wedding night.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    The golf course has 18 holes. 
  • Motorized Water Sports †
    This includes banana boats, water skis, jet skis and parasailing. 
  • Non-Motorized Water Sports
    This includes windsurfing, kayaks, snorkeling equipment, sailing lessons and scuba diving lessons. 
  • Pool
    There are 3 pools on site. 2 of the pools have activities and animation. The other pool has no animation or activities to allow guests to relax. 
  • Sauna †
  • Spa †
  • Tennis court †
    There are 3 tennis courts on site.
Off-Site Recreation
  • Gambling †
  • Golf †
    A golf course is located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    Some nearby attractions include: Ocean World Park & Marina, a Cable Car to top of "Isabel de Torres" mountain, 
    Fortaleza de San Felipe and the Amber Museum.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9452 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ❤️❤️❤️❤️

    Best vacation ever ! Will come back again. Food and staff were amazing. Lisbeth Nelly and Luis

    Feb 21, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing service

    Edwin is the best! He was super helpful and fun during our bike tour. Very friendly and kind. Excellent entertainment crew alongside Michael. Dinner service was fantastic with Elvin. We dined with him for our first à la carte, and we made sure to go where he was working every night after! Hotel may be a bit dated, but the service is amazing.

    Feb 20, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love

    Our trip was amazing. The rooms were nice and clean, the pools are beautiful, lots of activities and the workers are amazing. They’re super friendly and always putting on good shows and activities! Would go back 100%.

    Feb 20, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    paradise

    Everything was beautiful! the shows were so fun and interactive. Edwin is the best he is very interactive with everyone, especially volleyball! definitely coming back!

    Feb 20, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation

    Edwin is the best! The entertainment is the best part of the resort. Everyone is very kind and welcoming. The staff is very energetic and encourages you to have fun.

    Feb 20, 2026
Hotel Advisories
  • Current Renovations: Description: This hotel is an adults only hotel where the minimum age is 18.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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