BodyHoliday St. Lucia - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3589 reviews

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  BodyHoliday: A Disappointing Experience That Overshadowed Our Vacation

  My friend and I booked BodyHoliday expecting a relaxing, rejuvenating vacation. The resort promotes the idea that if you give them your body for a week, they will give you your mind. Unfortunately, my experience was the opposite. What should have been a restorative holiday became an emotionally distressing and physically painful experience that overshadowed our stay. Before our arrival, I contacted the resort to explain that I had suffered a very serious knee fracture requiring surgery and that I continued to experience pain and difficulty with stairs. I specifically requested a room that would minimize the need to climb stairs. The resort acknowledged my request and assured me that the Front Desk would be notified and would do its best to accommodate me. Despite this advance communication, we were assigned a room that required approximately three flights of stairs to get around. Given my mobility limitations, this was not a minor inconvenience. It caused me significant difficulty and pain. When we approached the Front Desk for assistance, we were told that we would need to pay an additional 50% to change rooms. The alternative offered was described as an upgrade to an ocean-view room, but it had only one bed for two friends traveling together. We had never asked for an ocean view or an upgrade. We simply needed a suitable room that would allow me to get around without unnecessary pain. What made this experience particularly upsetting was the lack of compassion shown while we were trying to resolve the situation. I was sitting at the Front Desk crying and in pain, yet the response from the associate manager—or the staff member handling the situation—continued to center on paying for an upgrade. I felt that the circumstances we had explained in advance, and the distress I was experiencing in front of them, were not being meaningfully acknowledged. We lost valuable vacation time trying to resolve a problem that could have been approached with far more understanding. I was left crying, stressed, and in pain for days during a vacation I had specifically looked forward to enjoying. Eventually, the General Manager offered a spa treatment. We declined because daily spa treatments were already included in our all-inclusive package. We were not looking for complimentary extras, special privileges, or an upgrade. We wanted compassion, understanding, and a reasonable effort to help a guest who had clearly explained her physical limitations before arrival. The offer did not address the underlying issue or how the situation had been handled. We also eventually discovered an alternative route that avoided the stairs, something we had not been told about when we first raised our concerns. Finding this route helped us manage the situation, but it did not undo the distress or the time lost. I understand that resorts cannot always guarantee every room request. However, there is a difference between being unable to guarantee a particular room and failing to respond compassionately when a guest with a known mobility limitation is struggling in pain. We had communicated our needs ahead of time. We expected understanding and practical assistance, not to feel that the only solution was to pay substantially more. I am sharing this experience because I believe the resort needs to take a serious look at how it handles accessibility-related requests and, just as importantly, how its staff respond when a guest is visibly distressed. Staff training, communication, and basic human compassion can make an enormous difference. BodyHoliday’s promise is to give guests their minds back after a week of caring for their bodies. Sadly, my experience left me feeling that I had lost the very peace of mind I had come there to find. This was never about getting something for free. It was about being treated like a human being. I hope BodyHoliday takes this feedback seriously so that another guest does not have to go through the same experience.

  Oct 30, 2026
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  Did not want to leave....will definitely be back!!

  This was the BEST vacation I have ever taken! The beach and resort were BEAUTIFUL! The staff was very welcoming and attentive. The spa treatments were AMAZING! The water aerobics and body stretch classes were exactly what I needed. The yoga classes with guest instructor Briony were THE BEST. There was so much incredibly delicious food. The resort was also very supportive of solo guests. I HIGHLY recommend this resort and will definitely be back!

  Oct 30, 2026
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  A truly magical experience

  A truly magical experience, the most beautiful and relaxing destination ~ 5 star food and service. Lots of Inclusive activities and daily treatments.

  Oct 29, 2026
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  Peaceful Oceanfront Relaxation, Warm Saint Lucian Hospitality, and a Memorable Workout with Julien Alfred

  I visited BodyHoliday last week and had an amazing experience. What stood out most was the staff. They were attentive, friendly, and quick to help. Their dedication and the joy they brought to their work reflected so well on the management and made me feel warmly welcomed. My room was absolutely gorgeous, with a beautiful waterfront view, and was exceptionally clean. The bed was incredibly comfortable, and falling asleep to the sound of the water was deeply peaceful. Together, they made for wonderfully restful nights and were among the things I appreciated most about my stay. The entire atmosphere is inherently calming. The hotel’s design feels connected to the nature surrounding it—the trees, birds, animals, and ocean. There are endless activities to keep you busy, but just as much opportunity to slow down. Whether on the beach or in another quiet spot around the property, relaxation comes naturally. The spa treatments added to that sense of relaxation, with very competent staff whose care helped me unwind even further. A particular highlight was the beach workout with Olympic champion Julien Alfred and her coach. It was challenging in a way that gave my fitness routine a refreshing boost, while welcoming people of all fitness levels. The session was interactive, fun, and memorable, with opportunities to share personal moments with Julien that made the experience especially meaningful. This is an annual event, and I would encourage anyone considering a visit to BodyHoliday next year to plan their stay around it. The food was delicious, with a wonderful variety and tastes of authentic Saint Lucian cuisine always available. As a Saint Lucian, I especially appreciated seeing our warmth, hospitality, and cuisine reflected so beautifully throughout the experience. BodyHoliday brought together beautiful surroundings, outstanding service, comfort, and plenty of choice in how to spend each day. I left feeling rested, energised, and grateful for such a memorable stay.

  Oct 14, 2026
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  My happy place

  There’s a reason people come back dozens of times. Even a small glitch with our reservation, the need for room updates, or the fact that the clubhouse bar had to be closed for emergencies repairs can’t keep me from giving Body Holiday a five star review. The service and the activities are top-notch. I’m not a yoga person, but I thoroughly enjoyed some of the yoga activities.

  Oct 14, 2026