Location
CancunProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1970 reviews-
Planning a destination wedding?
My wife and I got married this past week with 60 of our friends and family. Mitzy the wedding coordinator was an absolute godsend. She made our experience seamless and spent hours executing every detail behind the scenes so that we weren’t stressed one bit! Breathless Cancun soul is the perfect size with so many options for your guests. Hermilio and Armando at the preferred club pool were amazing as always! This was our 3rd time at this resort and we will be back for sure!
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Bachelorette party experience!
We always have a great experience at Breathless Soul! This time I went with 4 friends who had never been for a bachelorette party. From the moment we arrived, we knew this vacation would be special. Arvin gave us the ideal rooms for our occasion and Erasmo helped us with check in, while Johanna and Erik served us drinks from the bar in the Xhale lounge. That night, we had dinner at Fish Nets with Cesar as our server. He was wonderful and attentive, ensuring we had everything we needed. There we also met Chef Homa and Grace, who ensured our food experience was top-notch through the duration of our stay. We had numerous breastfasts at Spoon with Luis and Fernando as our servers. We also spent lots of time at the main pool on the bottom floor where Guillermo and Thania were our servers. We spent our afternoons at the party pool where Rony, Hugo, Franky, Ana, and Alejandro made our experience truly memorable. They also showered our bachelorette with champagne to make it extra special! We had managed to get a hibachi reservation. The silk city manager, our chef, and our server Hector were all wonderful and ensured we had a great experience with even better food. We spent a morning at the Xhale pool where Hermilo, Sergio, and Armando made sure we had everything we needed. They are so great and that view cannot be beat. We had our final dinner at Spumante with David as our server. He was extremely attentive and gave great recommendations! Throughout the weekend we had the pleasure of interacting with the entertainment crew that included Javi, Daniel, Andy, and David. They are lots of fun and made sure our bachelorette party was the best it could be! Highly recommend this resort and all the people at it!
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Great place to unwind
Gorgeous hotel. No need to upgrade..just say no. Not a party resort. Food so good!! Sooo good. Beach lovely!!! Many negative reviews that are 100 % false. Check dress code before going. Loved our week away. We will be back guaranteed. We felt safe and pampered. Staff was incredible ❤️
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Girlfriend Getaway
Overall this is a great resort. The rooftop pools are gorgeous, the buffet is probably one of the best I have experienced at an all inclusive and the staff is friendly and attentive. Armando was our favorite staff members at the xhale club pool bar. We also visited the spa for a wonderful massage! I would definitely go back.
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Sleepless Cancun Soul
The best thing about this hotel is the desert - we've tried all the restaurants and all their desserts are very delicious! The second best thing is the beach - fine white sand very good beach right beside the hotel. The rest is mediocre - food is so-so, front desk is not much of a help,... The worst part is the LOUD MUSIC - won't stop until 2:30 AM !!! So better think of it as "Sleepless Cancun Soul"...