Connect with Caribbean beauty in an enclave of tranquility at Carambola Beach Resort St. Croix, US Virgin Islands. Our lush paradise is located on the unspoiled white sand beaches of St. Croix. The resort offers dramatic views of sand, sea, mountains and rainforest and is known as one of the island's best kept secrets. A stylish blend of heritage and modern luxury, our renovated rooms feature Caribbean-inspired decor, rich hardwood furnishings, and breathtaking views from your private outdoor seating area. Well appointed junior suite accommodations offer spacious living areas and seamlessly blend indoor-outdoor living. Maintain your active lifestyle in our outdoor pool and 24 hour fitness center. Explore pristine white sand beaches, snorkel through vibrant reefs, and hike the tropical trails that surround the resort. At Carambola Beach Resort, every moment is an escape from the ordinary. Come experience the ultimate tropical paradise and immerse yourself in the splendor of St. Croix.

Property Information

Year Built: 1986
Last Renovation: 2023
Floors: 2
Nonsmoking rooms: 150
Suites: 150
Total rooms and suites: 150


Resort Details


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Hotel Advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1566 reviews
  • 1.0 star tripadvisor rating
    Go somewhere Else

    Arrived at 1400 hr., was told rooms not ready, they would contact housekeeping to be sure to clean the rooms, told us to come back at 1600 hrs. when normal check -in. Came back at 1620 hrs. told rooms were still not ready. Had to make dinner reservation for that night even though the restaurant was less than half full. Several dishes of the limited menu not available. Service was slow, and almost nonattentive. Had to flag the wait staff down when we wanted anything. One of my friends wanted some bottled water and went to the desk and asked how much it was. Told that with my status with Marriott each room got 4 free bottles per day, AND the breakfast buffet was at no charge. The breakfast buffet is akin to one at Residence Inn but with an omelet station, not worth the $32 per person they were charging regular guests. The property is ill kept, no one rakes the beach or the leaves on the compound. The rooms are average at best. I can’t open the shutters in my room because the outside glass windows do not lock! The shower drips, my friends room still had hot dogs and shrimp in the refrigerator from prior guest. My bathroom was not cleaned my entire stay. The shower to rinse off from the beach does not work. The housekeeping staff wear normal street clothes, not a uniform. Very unprofessional, especially when they have their pants halfway off their bottom. They leave the cleaning cart in the breezeway. My room towels were not replaced, nor was my coffee one morning. They leave bags of trash and dirty dishes under the stairwell. The bench seat on my porch, the supports slates were broken. There is only one chair per patio. Fresh beach towels are supposed to be delivered each day; they are not. Had to go to reception to get fresh towels. Gutters are more like a flower tray than something to divert rain. Several are pulled away from the eaves. Parts of the roof are rusted out. Walkways are cracked, broken, and pushed up in spots. Several of the lights are broken making for a risky walk back to your room at night. My friends left a note for housekeeping to leave 4 regular coffees with a $5 bill. When they returned, no coffee and the $5 was gone. Another time they called for coffee, but no one answered the phone, call went to voicemail but the mailbox was full so they could not leave a message. Most of the staff are very friendly, and helpful. However, there are some who seem put out they have to do their job. Bar staff is overworked and understaffed but keep their good-natured demeanor, especially Tiffiny.

    Apr 15, 2024
  • 2.0 star tripadvisor rating
    Find another hotel don’t stay here!

    I am really surprised that this is a Marriott resort. The location is beautiful and peaceful but that’s the last truly positive thing I have to say. Getting our room serviced by housekeeping was like pulling teeth. Every day we asked for service, every day we were told they would come, and they never did. There’s bags of trash, dirty dishes, glassware just laying around outside the rooms…? We finally got someone the last day of our trip and we had to sit outside our room and wait while they cleaned it. The staff is either very nice but seems frustrated or completely void of emotion and don’t care at all. They ran out of rum. They ran out of beer. The pool was freezing, jacuzzi broken. There are loose tiles all around the pool that I tripped on several times which could create a serious hazard. The pool side shower was flooded and disgusting. The rooms are so nice…there’s potential for sure. But there’s no phone…and no cell service, and the QR code to scan for room service doesn’t work. Some of the rooms are a long walk from the main building. What if someone had a medical emergency? It’s unbelievable that there’s no way to contact the front desk. There’s one random marketing person responding to reviews…it all seems shady. Where is Marriott? This is why I usually just stay at Hilton. There was a darling hotel we visited called the sand castle, it was livelier and less quiet but the staff was kind and helpful and it appeared nice. Maybe try that place before here. Definitely do not recommend the Carambola.

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Amazing Stay!

    We just returned from a 9 day stay and I am SO GLAD we didn’t let the negative reviews dissuade us from this amazing resort! The location is unbelievable, the rooms are very large, and the staff are wonderful. Our stay was amazing and we’re planning our next return. Some thoughts: - You need a car. If you’re surprised about this, you are terrible at planning vacations - that’s on you. That said there were taxis every time we left, but arranging a return might be harder… don’t know we knew to get a car. - Get to know the staff. Special shout out to Jaheem, Latty, and Erald - they were amazing!! - Tip early, often, and well. We left a note each day for housekeeping with anything we needed, a thanks, and a tip. We had no issue with service. - We were worried about space (we had 2 adults, 1 10 y/o plus a 19 y/o who joined us for the last 3 nights), but there’s a lot of room to store suitcases and scuba gear. - Save your beach towels. Do you really need a new towel each day? - Use your car to explore the island! Highlights for restaurants are the Waves, Sunny Side Up Food Truck, Savant, Galangal, The Landing. Shop in Christiansted, snorkel or scuba with SweetBottom. If you care about the staff acknowledging your Marriott status and your “hard earned” perks, want pool and beach chair service, and don’t want to leave the resort, don’t come here, period (and frankly probably don’t go to St. Croix). This is not an all inclusive resort, but it’s a beautiful oasis where you can slow down and unwind. PS - The people who complain about the cats have literally never been anywhere. We’ve travelled extensively at international all inclusive and high end resorts, there are always cats. Cats are literally a good thing; otherwise those reviewers would complain about the rats. Just saying. The reviews make it seem like the cats are a problem - there are only three who hang around, but only come if you call them.

    Apr 04, 2024
  • 5.0 star tripadvisor rating
    Such a relaxing property!

    This place is amazing! The pictures online do NOT do it justice! The rooms are spacious with huge bathrooms. We had a room right on the beach and it could not have been any better. The staff was so accommodating with getting our luggage to our room and being super helpful. The restaurants had great food, one was normal bar food the other offered an amazing menu of fine dining. When wanting to go off property they always had transportation for us there and back. We Connor have asked for a more relaxed vacation. Although I will say there is not a lot for kids to do but if wanting a couples get away to feel like you have dropped out and relax it is perfect!

    Mar 24, 2024
  • 3.0 star tripadvisor rating
    Not worth it!

    Let's start with the good - the beach is pretty good especially the west end. It does have rocks and sand, so be careful when swimming. The water is warm and refreshing. The setting is fantastic in a valley near the water. It's been fun listening to the tree frogs. We are here on a family trip and we have a total of four rooms booked for 6 nights each. We are halfway through the trip and the warts are showing. Our AC hasn't worked well since we arrived. Each day we request maintenance to fix it, and yet nothing's been done. We also have requested turn down service and that hasn't happened. We have to ask the desk for clean towels otherwise we wouldn't get any. Our room entry door is louvered and we're missing a piece of glass that keeps the door sealed. There are mosquitoes in our room every night as they can reside with us unabated. Now the other three rooms are fine (but also lacking clean sheets and towels). So it's a crapshoot. I strongly suggest staying elsewhere unless the price point reflects the lacking amenities, dated interior, and terrible service.

    Mar 24, 2024