Hotel Promotions
Special Inclusions
Guests will receive the following inclusions:

• Full buffet breakfast at the terrace of the hotel, from 7:00AM to 11:30AM (2nd floor)
• Shopping bracelet discounts
• Bicycles on lend (subject to availability)

Important information: Redemption information will be provided by the hotel at check-in.  Gratuities are not included.

Applicable Dates:
Booking Dates: 09 Feb 2023 to 20 Dec 2026
Travel Dates: 09 Feb 2023 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    1 pool bar overlooking the ocean
  • Various Restaurants
    "La Terraza".- D´Luxe Breakfast buffet ONLY
Room Type
  • Deluxe City or Terrance View with Balcony

    Bedding- 2 doubles or 1 king bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 4 adults, 2 children, 4 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Data port
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Telephone
    • TV
  • Deluxe Ocean View with Balcony

    Bedding- 2 doubles or 1 king bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults, 2 children, 3 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Data port
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Telephone
    • TV
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children welcome
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children welcome
  • Concierge desk
  • Elevators
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: European Plan*
  • Pool
  • Restaurant*
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Pool
    There is 1 pool on site.
Off-Site Recreation
  • Beach
  • Golf *
    Golf Course located within 5 Miles of Property.
Off-Site Attraction
  • Other Local Attractions
    Chankabaab National park-Good for snorkeling and learning about all Mexican cultures.
    Punta Sur Ecological reserve. You can observe freedom animals surrounding the main entrance and learn about marine life.
    San Gervacio Ruins - Samples of vestiges of the Mayan Culture.
    El cedral - Small agricultural & farming town, famous for its traditional festivities in May honoring La Cruz de Saba... with religious motives

* Fees may apply

Surrounded by unique restaurants, dive shops and lovely boutiques, this classic downtown hotel offers a welcomed retreat for active travelers on a budget. With a welcoming atmosphere and comfortable guestrooms that feature traditional amenities and a private balcony, this resort provides a great value in one of Cozumel’s bustling tourist areas.

Property Information

Year Built: 2000
Accessible rooms: 1
Floors: 5
Total rooms: 90
Av. Rafael y Melgar No. 457 Sur entre 5 y 7 Apartado Postal no 286, Cozumel, QR, 77600, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1564 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thank you the the pleasant and thorough care

    Sergio who works in the dinning room provided excellent service while we were visiting. He has a very pleasant personality and provided us with excellent care. He always had our tea ready. He presented with a smile. I hope he continues to work here and we will see him on our next visit. Amy K Bartels, RN...diver

    Oct 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa Mexicana is a Jewel in the heart of Cozumel

    Centrally located in the heart of San Miguel, this hotel is our home when we visit Cozumel. Our favorite rooms are on the top floor ocean view. The pool is always a good place to hang out, the breakfast is one of the best in Cozumel. Cinthia always greets us with a smile and a cup of coffee! We see the same friendly staff year after year. The central square and all the shops are within walking distance as well as a million great places to eat!

    Oct 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Casa Mexicana is our favorite place in Cozumel

    We love this place. Cinthia always remembers us and greets us every day. The breakfast is fantastic. The location is perfect. It’s why we come back year after year after year.

    Oct 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recommend Casa Mexicana

    We love our time spent at Casa Mexicana. Our room is clean and comfortable. The breakfast is always very good. The staff is very friendly and we love that Sinthia always remembers us every year. She is friendly, helpful and makes you feel welcome.

    Oct 24, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Book elsewhere

    The pictures give you impression that there is a beach there is no beach access at or near hotel. The pool was very cold; too cold for me to swim in even though hot outside. We booked two rooms with king beds; I don’t believe they even have king beds. We got doubles. The bartender argued with us about our “free” drinks to the point of harassment and embarrassment. We continuously asked for more than the 2 towels they put in room; we wanted a hand towel, face cloth, and a third towel for our hair, never got any of them. Our “view” was parking lot and run down buildings behind hotel and we are “gold star” members. Horrible. The man at check in was nice said we could get early check in when our room was ready which wasn’t until after 4. Only people who were great was the waiter, chef at breakfast and the gentleman that walked around cleaning lobby. Other than that go somewhere else. Nice to be close to downtown but with no beach access it was a wasted week

    Oct 24, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe hotel charges a Staff fee and a Maid fee. The amounts are as follows: $3.00 per person, per stay for the Staff fee and a $2.50 per room, per night for the Maid fee. Both are payable directly to the hotel by the guest.
  • AdvisoryThe Municipal Government of Los Cabos Environmental Sanitation Tax of a minimum 82.12 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

     Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

     Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

     Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

     General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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