Resort Details
- The Bull Shed Restaurant
- Wide Variety Of Restaurants
Within walking and driving distance.
- BBQ/Picnic area
- Coin operated laundry†
- Free parking
- Golf,Offsite†
- Pool
- Restaurant†
- Wireless internet connection in public areas
† Fees may apply
- Pool
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
161 reviews
-
Dec 10, 2025Great hotel for price
For the price this hotel is great, the location is excellent on the beach, there is a free grab and go breakfast but not available til 7am. Room service needs to be requested 24hours in advance. There is not a lot of beach in front of hotel, but there is one within walking distance, but no chairs available. We did use the pool one and it’s decent. There is no hot tub. There is a restaurant/bar on property, we did not try food, had a drink there. There is no outside bar or service. Overall again for price it’s great just know what to expect. Staff isn’t that hospitable
-
Dec 06, 2025Decent property, questionable staff
This is a good mid priced hotel. The setting with views of the pool and the ocean was great. The room was comfortable and clean. Our only negative was the staff person working when we checked in around 5:30 pm on Saturday November 29. She was the only negative experience we had throughout our 17 day visit. There was no greeting, she was sullen, and borderline rude. We had made arrangements to drop our luggage earlier in the day. When we mentioned it, her reply was a very curt “ I wouldn’t know anything about that”. When she gave us a paper to sign, we asked for a pen, and with looking up, she pointed to a cup of pens on the counter. When we asked if the hotel had any beach chairs, towels, snorkel equipment, etc to rent or use, her reply was once again “I don’t know anything about that. We asked if there was anyone who came in to handle those things ( we saw what look like a concierge type desk) she again said she didn’t know anything about that, no clue when they would be there, no idea what was available, etc. just totally uninterested in helping in any way or even pretending to be polite or hospitable. Either she needs more training or she just doesn’t belong behind the front dest of a hotel in a prime tourist destination. The other staff we encountered during our short stay was great and everything you would hope for and expect. She just left a very sour taste and really tainted our experience at the ISO
-
Nov 17, 2025I do not recommend this hotel.
I booked and paid extra for a room with an ocean view, but the hotel gave me a room facing the pool instead. When I asked to change the room or receive any kind of assistance, the staff refused to help. Their explanation was unbelievable: they told me that “if you walk outside the hotel and see the ocean, that counts as an ocean-view room.” This is completely unacceptable and misleading. I paid for a service I never received, and the hotel made no effort to correct the situation. Extremely disappointingo experience and poor customer service. I do not recommend this hotel.
-
Jul 15, 2025Wonderful stay in Kauai
We had a wonderful experience at the Iso. The room was absolutely beautiful with ocean view. The hotel has a pool with beach-chairs and they provide you towels. We also got two refillable bottles and could fill them up with fresh water in the lobby every day. There is also a grab and go breakfast from 7 to 10 am. The location is practical to see both the North and South Shore of the island.
-
Mar 08, 2025
Decent, pleasant stay.
Decently affordable place, clean, ocean front. Very small beach front so not exactly a hotel to expect you can lounge on the beach that is attached. Consider bigger resorts with free day use facilities, especially if you have a late flight.
- AdvisoryA minimum mandatory hotel-imposed fee of $10 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions: Use of yoga mats, Bluetooth radio & canteen cups. The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.