Resort Details
- Hula's Bar & Lei StandOffers pupus and casual fare
- Teddy's Bigger Burgers
- City View Hotel
Occupancy limits; 2 adults, 1 child, 2 total combined.
A maximum of 1 children through age 17 stay free in existing beds with at least 1 adult.- Hair Dryer
- Iron
- Ironing board
- City View Studio Kitchenette
Occupancy limits: 3 adults, 2 children, 3 total combined.
A maximum of 2 children through age 17 stay free in existing beds with at least 1 adult.- Hair Dryer
- Iron
- Ironing board
- Ocean View Studio Kitchenette
Occupancy limits: 2 adults, 1 child, 2 total combined.
A maximum of 1 children through age 17 stay free in existing beds with at least 1 adult.- Hair Dryer
- Iron
- Ironing board
- Sundeck Studio
Occupancy limits: 3 adults, 2 children, 3 total combined.
A maximum of 2 children through age 17 stay free in existing beds with at least 1 adult.
- Hair Dryer
- Iron
- Ironing board
- City View Hotel Room - Stay Longer and Save
Occupancy limits: 2 adults, 1 children, 2 total.
- Sundeck Studio Kitchenette - Stay Longer and Save
Occupancy limits: 3 adults, 2 children, 3 total.
- Ocean View Studio Kitchenette - Stay Longer and Save
Occupancy limits: 2 adults, 1 children, 2 total.
- City View Studio Kitchenette - Stay Longer and Save
Occupancy limits: 3 adults, 2 children, 3 total.
- ATM/Cash machine*
- Children welcome*
- Elevators*
- Fire safety compliant
- Front desk
- High speed internet access*
- Interior corridors
- Kitchenette
- Late check-out available*
- Non-smoking rooms available
- ATM/Cash machine*
- Children welcome*
- Elevators*
- Fire safety compliant
- Front desk
- High speed internet access*
- Interior corridors
- Kitchenette
- Late check-out available*
- Non-smoking rooms available
- Parking*
- Pool
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automatic fire doors
Basic medical equipment on-site
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency lighting
Evacuation drills
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Patrolled parking area
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secondary locks on sliding glass doors
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Well lighted exit signs
* Fees may apply
- Waikiki Beach
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Jul 25, 2026
Worst place to stay in hawaii
If i could give this place 0 starts, i would. Awful customer service. The person at the front desk claims there is no front desk available on property even though he works there. Ask me to call all of these different numbers and claims that it's a 24 hour helpline, but their hours are Monday through Friday from 8 to 5 PM. They are not open on the weekends to be able to check you in. With that, the person that works at the front desk does not check you in. You have to call in advance that number, which is not open on the weekends, to get an apartment and room number. Again, the front desk person doesn't understand anything. I'm surprised this hotel is even still in business. Also, you have to reserve parking in advance, which is also not listed on the website or the confirmation emails. The worst place I've ever stayed at in my life, and I didn't even get to the hotel room. Do not ever stay here unless you want to waste your money.
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May 10, 2026
Walking distance to the beach - great location for that!!
The Best thing about staying here was the walking locatioin to the beach!! Glad they had beach chairs, but would've been nice to have had some boogie boards as well. They did provide beach towels, and gave us more bath towels upon our request. Everything was pretty basic. Daughter said the bed wasn't comfortable. There was a big microwave that didn't work, and looked like they put a smaller one on counter ,which was sometimes a little wonky. We stayed 5 nights. the first night I was wakened by what I thought was birds screeching. We found out the next day when we went to the zoo that it was the gibbons monkeys (zoo right across street and those monkeys were LOUD). Also, the morning noises (construction, trucks, etc.) woke us up. That's what you get for staying right in town, I guess. The first night we got there, we pulled back the covers and there were hairs on the sheet. It was late, so we just picked them off. And we found some roaches. I know, Hawaii has roaches (I'm from FL and I know we have them, too) I didn't love that we had to pay $40/day plus taxes to park at the hotel. We didn't end using the outdoor pool, but at least it was close and accessible.
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Feb 10, 2026
Good Overall
We rate our 5 day stay as good based on location and friendly staff. The room and amenities a bit dated, but adequate. Good internet and T-V. We didn't need the kitchenette, but it was clean. It would have been nice to have a working coffee maker (so we couldn't use the complimentary coffee). We managed with the microwave and hot water pot that had a mind of its own. Both coffee maker & hot pot should be replaced or not offered at all. Both minor items in the grand scheme of our stay, but interesting that sticks in our mind. We had an enjoyable stay.
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Dec 29, 2025
A must do for the price and location.
One block off the beach. Great staff, cean, a beautiful veiw for the 10th floor BYOB patio. Nice, the location, from here 3 blocks you can get the Hop on Hop off tour buses. Now thats a must do or at least look into. For me that made my stay simply the best bang for my dollas.
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Jul 18, 2025
Great pictures /miniature room
You know I tried to save my company some money with Airbnb. But apparently again I got misled. Just like the Airbnb in Alaska. This place has zero amenities. If you're not gay, you can't get a drink at the bar. The rooms are about 300 ft. So you're living in a shoe box. But definitely not recommend to anyone looking for a decent place to stay with a significant other.
- AdvisorySecurity staff will assist with late arrivals at front desk. Please provide flight estimated time arrival on all reservations.
- AdvisoryA minimum parking fee of $35 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe one time service fee has been changed to a daily service fee of $35 + tax per day for Hotel Rooms. Rate includes a cleaning fee, a reservation fee and damage protection.
- AdvisoryThe one time service fee has been changed to a daily service fee of $45 + tax per day for Studios. Rate includes a cleaning fee, a reservation fee and damage protection.
- AdvisoryGUEST MUST CONTACT THE HOTEL DIRECTLY AT LEAST 3 DAYS PRIOR TO ARRIVAL FOR INSTRUCTIONS: PHONE: 808-923-1814 EMAIL: cwg-reception@castleresorts.com FLIGHT ARRIVAL INFORMATION MUST BE PROVIDED ON BOOKING.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0
- Pet Policy : Pets Not Allowed