Our comfortable rooms–all suites including several rooms with swim-up pool, the wide gastronomic offer, our Alegría Spa and a complete entertainment program make this resort the ideal place for a wonderful vacation either as a couple or with the family.
Local attractions include tours to Isla Mujeres and Holbox island. For those interested in Mayan culture we recommend a visit to the Mayan Museum and the archeological site “El Rey”, both located in Cancun hotel zone.
Location
Located along the beautiful Costa Mujeres beachfront.Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3831 reviews-
Great dinner
One of the best meals I have ever eaten at Adelita. Gracias chef Emmanuel!. Very helpful/knowledgeable about allergens (gluten/dairy). Will definitely be going back here later in the week! Service was also exceptional. Tacos, chef's special, salad, and maiz
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Catalonia vs Riu Palace
Nice place to stay. We are used to the Riu Palace and tried another placr this time mainly because of availability. We found tha Catalonia very interesting for various reason ; The family room are nice and they have King or Queen beds. The restaurants are also good and the location of many of them on the "5th ave" make it very interesting. There is plenty of charis at the pools but not at the beach. The main problam there is the waiting time at several places (Buffet, cofee shop, lunch restaurants...), probably due to the lack of staff. The worst is at the buffet where there is long line up for the breakfast and the dinner. Also, the temperature of the pools was colder then the ocean... This was afecting our activities. The location of the 2 pools are within the buildings, good for the wind but not so good for the sun as half of the pools gets in the shade of the building in the afternoon. The beach area is nice but not as clean as it would be at the Riu (they are cleaning manually and it shows). Expect a lot of kids playing around, it is not a "quiet" place like some Riu Palace. Activities in general are nice, the staff is gentle and professional also. Finally, they use a little too much the "options" and regularely try to sell you upgrade (travel club, preferred options, $ restaurant, wines etc...), this is not what I expect from a all inclusive hotel. Our conclusion : Very please with the Catalonia but the Riu Palace win this time !
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Highly Impressed!
Fantastic experience at this hotel! David and Salvador went above and beyond to make our experience special. My parents loved the hotel and how clean and comfortable rooms are. We went to mamma Mia and Jorge was so nice and helpful :) the food was super delicious. Over all our stay was really great we definitely will come back. Highly impressed!
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Excellent Service
We had an amazing time at this hotel! The staff, particularly David and Salvador, were incredibly friendly and helpful. Our room was cozy and clean, and the hotel's amenities were top-notch. Overall, the hotel was beautiful and well maintained and, we will definitely be back!
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Food needs improvement
Beautiful property and staff is amazing. The restaurant's are hard to get a reservation but don't waste your time as the food is not very good. The buffet and sports bar are your best options. The reservation system is a hassle and not worth your time!