Resort Details
- AyamiEnjoy the best Asian specialties(oriental cuisine served on Teppanyaki table sand with separate dessert area)
o Air-conditioned
o Dinner service - BLovedExclusive for Privileged guests.
o Air-conditioned
o A-la carte breakfast, lunch and dinner. - BOEnjoy the best specialities in vegetarian cuisine at this air-conditioned restaurant.
- CreperieSavory and sweet crepes
o Open air
o During the day - Food Court• Crêperie• Yummy State• Siwichi• Tao Cat• Burgers• Toscana- Coffee Shop• Aromes Coffee
- Gran Caribe BuffetMain Buffet offering a wide variety of local and international dishes. Including wood-fired pizzas and show cooking area.
o Air-conditioned.
o Breakfast, lunch and dinner (wood-fired pizzas only for lunch and dinner)
o Kids area.
o Exclusive area for Privileged guests. - Mamma Mia
- Seablue
Snack bar
o Open air
o During the day - Stakeville
Grill Restaurant
o Open air
o Dinner service - Various Bars• Players Sports Bar• Margaritas• Tequila Bar• B.aqua• The Beach Bar• Pure Chill Out• Twist Bar• Lobby Bar
- Superior SuiteBedding: a sofa bed and a king-size bed.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged SuiteBedding: a sofa bed and a king-size bed.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Suite TerraceBedding : 1 king bed or queen bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 2 adult, 4 child or 5 adult 2 child. Max 6 people.- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Suite And Swim UpBedding: king-size bed or 2 queen-size beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Grand Family Suite And Swim UpBedding: a king size bed with sofa bed and two bunk beds and others have 2 queen size beds with sofa bed.
Occupancy: 2 adult, 4 child or 5 adult 2 child. Max 6 people.- Air conditioning
- Collect calls
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Romance Deluxe And Swim UpBedding: 1 king bed or queen bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adult, 0 child or 2 adult 2 child. Max 2 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Superior Suite (Single Occupancy)Bedding: a sofa bed and a king-size bed.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Family Suite Superior (Single Occupancy)Bedding: a bedroom with 2 queen-size beds, a separate living room with sofa bed.
Occupancy: 2 adult, 4 child or 5 adult 2 child. Max 6 people.- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Suite (Single Occupancy)Bedding: sofa bed with king size bed
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Suite Terrace (Single Occupancy)Bedding: a king-size bed or 2 queen-size beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adult, 4 child or 5 adult 2 child. Max 6 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Suite & Swim Up (Single Occupancy)Bedding: sofa bed and king size bed
Occupancy: 2 adult, 4 child or 5 adult 3 child. Max 6 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Grand Family Suite Superior (Single Occupancy)Bedding: a king-size bed and sofa bed, while others have 2 queen-size beds plus sofa bed.
Occupancy: total 6 people.- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Grand Family Suite Deluxe (Single Occupancy)Bedding: a king size bed and the 2 queen size beds.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Privileged Grand Family Suite & Swim Up (Single Occupancy)Bedding: a king size bed with sofa bed and two bunk beds and others have 2 queen size beds with sofa bed.
Occupancy: 2 adult, 0 child or 2 adult 2 child. Max 2 people.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Telephone
- Wireless internet connection
- Superior Ocean ViewBedding: 1 king bed or queen bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Superior Ocean View (Single occupancy)Bedding: 1 king bed plus 1 sofa bed.
Occupancy: 2 adult, 2 child or 3 adult 1 child. Max 4 people.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- ATM/Cash machine*
- Barber shop
- Car Rental Services*
- Currency exchange*
- Disco
- Laundry/Valet service*
- Medical Facilities Service*
- Shops and commercial services,Offsite*
- Theatre desk
- Wheelchair access
- ATM/Cash machine*
- Barber shop
- Car Rental Services*
- Currency exchange*
- Disco
- Laundry/Valet service*
- Medical Facilities Service*
- Shops and commercial services, Offsite*
- Theatre desk
- Wheelchair access
- Wireless internet connection in public areas
- Catalonia Costa Mujeres is the perfect place for weddings and honeymoons. Amazing facilities and highly qualified staff will guarantee a memorable day! Enjoy your special day and let our staff take care of all the details.
* Fees may apply
- Children's program• Mini club (Kids Club) for kids from 4 to 10 years old with daily supervised activities and specialized staff.
• Children's pool.
• Kids area at the main buffet. - Dancing
- Gym
-Weights and cardio machines.
-Air conditioning and Cable TV
-Classroom for group classes.
- Non-Motorized Water Sports
Snorkeling and catamaran.
- PoolPool volleyball.
- Scuba diving
One introductory scuba dive lesson in the pool (1 person per stay).
- Spa *
Alegria Spa
-Sauna and Jacuzzi
-Massages service ans body treatments.
-Beauty salon
- Heated infinity pool with hydrotherapy, outdoor and ocean front.
*Additional charges apply - Teen programsTeens club for teens from11 to 17 years old with daily activities and specialized staff. Video games and bar ( non – alcoholic ).
* Fees may apply
Our comfortable rooms–all suites including several rooms with swim-up pool, the wide gastronomic offer, our Alegría Spa and a complete entertainment program make this resort the ideal place for a wonderful vacation either as a couple or with the family.
Local attractions include tours to Isla Mujeres and Holbox island. For those interested in Mayan culture we recommend a visit to the Mayan Museum and the archeological site “El Rey”, both located in Cancun hotel zone.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5579 reviews
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Sep 17, 2026Always a Treat
ETC is totally worth it. Our butlers, Nathaly & Joshua, made sure we had everything we needed and made us feel extra special.
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Sep 15, 2026SARGASS NOT REMOVED
Loving it. Leaving Saturday the 19th of September. Quality of service is exceptional. We are in the Privilege section. Suite is perfect. BUT, the only BIG BUT is the fact that the Sargass are not removed on the beautifull Beach. And they return in the ocean with the tide. We had read that they were removed. Some days their are not that much Sargass in the ocean. But the ones not removed go back in. Plus the smell is really bad. We had to walk to the Majestic where they do remove it, to swim in the ocean. I hope they will take care of that situation. Coming from Montreal, we really looked forward to be on the beach and swim in the carribean.
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Sep 15, 2026
Family vacation
The staff is exceptional! The check in and out seamless, and the rooms are beautiful. The whole resort is just remarkable. The room service was less then expected for a 5 star resort. The spa was lovely.
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Sep 10, 2026
Great resort
Great resort! Gustavo at Bloved and Paulina at the spa have been wonderful!!
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Sep 07, 2026
An unforgettable stay from start to finish
An unforgettable experience from start to finish. We honestly had a brilliant time staying at the hotel. It is one of those places where everything just flows naturally and you feel completely at home right from the very first minute. If I had to highlight the best parts, it has to be the service and the food. The team is so warm and welcoming, always ready to help out without ever feeling overbearing. And dining there was an absolute treat; you could really tell how much care goes into every single dish. The rooms were exceptionally clean and the most comfortable you could ask for, making it a dream to unwind. Step outside, and you are greeted by a stunning crystal-clear blue beach that completely steals the show. We left with brilliant memories and are already looking forward to going back.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: 35.19 MXN (approx. $2.04 USD) (Plus tax) Fixed amount, per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed