Resort Details

OnSite Dining
  • *BLOVED
    A la carte restaurant located next to the beach, with a beautiful view. Enjoy the best organic food. Serving breakfast, lunch, snacks and dinner. Exclusive for Privileged guest.
  • Adelita
    Mexican a la carte restaurant serving dinner.
  • La Palapa
    Buffet-style restaurant that serves breakfast, lunch and snacks.
  • Mamma Mia
    Italian a la carte restaurant serving dinner.
  • Rauxa Restaurant
    Rauxa Restaurant, its culinary concept combines the best flavours of the mexican, japanese and mediterranean cuisines. Reservation required for dinner.
  • Snack Bar Sorrento
    Terrace area next to the pool that offers snacks and salad bar, offering day service.
  • Stakeville
    Steak grill serving a la carte dinner.
  • Tao Cat

    Asian cuisine in a casual atmosphere, open air by a cenote.

  • Various Lounges/Bars
    - Margaritas: Lobby Bar
    - Tequila: Offer service to the pool and beach area with a large variety of cocktails.
    - BLoved Bar: Exclusive for Privileged guests. 
    - BAqua: Pool swim-up bar, offers exquisite diversity of drinks in the pool.
Room Type
  • Privileged Deluxe

    Bedding - 1 King bed or 2 queen beds.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 3 adults total

    All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Non-smoking
    • Safe
    • Telephone
    • TV
  • Privileged Romance

    Bedding - 1 King bed.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 2 adults total

    All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.

    Elegant, light filled and very welcoming. Everything you need for the honeymoon of your dreams: Natural and light colors, cushions and canopies. Booking this room you will be a Privileged customer and you will enjoy the Privileged All Inclusive package.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Non-smoking
    • Safe
    • Telephone
    • Turn down service
    • TV
  • Premium Room

    Bedding: 1 King bed or 2 queen size bed.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits: 3 adults.

    The premium rooms offer renovated furniture and decoration. They enjoy a preferential location in the buildings closest to the beach.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Cable television
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Wireless internet connection
  • Superior Junior Suite

    Bedding : 1 king size bed + canopy.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 2 adults total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Slippers
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Bell staff/porter
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand*
  • Golf,Offsite*
  • Housekeeping - daily
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Bell staff/porter
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services*
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking*
  • Pool
  • Restaurant
  • Room service*
  • Room service - limited hours*
  • Safe deposit box*
  • Spa*
  • Tour/sightseeing desk
  • Water sports*
Off-Site Amenities
  • Internet Access*
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    This resort has 1 outdoor hot tub by the beach with a beautiful ocean view.
  • Motorized Water Sports *
    - Jet skis
    - Fishing
    - Scuba diving
    - Parasailing
  • Non-Motorized Water Sports
    - Scuba diving lessons (in the swimming pool)
    - Aerobics
    - Water polo
    - Volleyball
    - Football
    - Gym sessions
    - Dancing
    - Darts
    - paddle boards
  • Pool
    There is 1 big pool on-site with different areas for relaxing and sports.
  • Spa *
Off-Site Recreation
  • Golf *
    Golf course located within a mile of the property.
Off-Site Attraction
  • Playa Del Carmen
  • Tulum Xel-Ha

* Fees may apply

Fronting the pristine white sands of Xpu-ha Beach, this fetching adults-only resort offers appealing, all-inclusive accommodations ideal for active travelers and couples seeking fun and sun. Surrounded by lush tropical flora and the turquoise waters of the Caribbean Sea, guests enjoy a wide variety of dining options and bars, an entertaining disco and relaxing spa services during each and every visit to this enjoyable Mexican hideaway.

Property Information

Year Built: 2007
Accessible rooms: 2
Floors: 3
Total rooms: 288
Chetumal Federal Cancun KM 264,5 Solidaridad, Riviera Maya, QR, 77790, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15257 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    What amazing trip!!!

    The resort is amazing! We feel soo relaxed and made to feel so welcome!! The entertainment team is amazing! Special to to Paulina, Eddie, Diego and Leo!! Would highly recommend. Thank you so much!!

    Sep 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Hotel and Staff

    We had the loveliest holiday here! All of the staff, without exception, are absolutely fantastic. We will definitely come back when we can. Particular thanks to the entertainment team and to Leonel for keeping us amused each day and to the cleaning staff for keeping the place so lovely. The waiting staff are so friendly and amazing too! Leo Eddy Paulina Diego Quetzabel Roberto were amazing!

    Sep 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So friendly!

    The staff are so friendly here, it's such a lovely place. Leo Eddy Diego Pauline put on some great activities during the day and the ladies at breakfast are always so lovely. Quetzabel was really welcoming.

    Sep 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel

    Just come back from an absolutely fantastic 2 weeks here. My only complaint was I couldn't stay longer. The staff we're great and very willing to help and personally I like to say the lady who done the omelettes was brilliant, so sorry I forgot you name. The entertainment team we're very entertaining, Leo and Diego had us laughing everyday. Fantastic hotel and very picturesque. Congratulations to all who work there. Keep up the good work.

    Sep 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hospitality at the Catalonia

    Diego, Cuellar, Eddy, Leo and Paulina were absolutely great with involving everyone in the activities and were so nice and very informative.

    Sep 23, 2026
Hotel Advisories
  • AdvisoryAdults only resort. Minimum check in age is 18 year round.
  • Advisory-Important information for our guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: 29.33 MXN (approx. $1.70 USD) (Plus tax) Fixed amount, per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    This Is An Adults-Only Resort - The minimum age for all guests is 18 years old.  This is closely monitored, checking identification of all clients upon check-in.

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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