Nestled amidst tropical jungles and the bright-turquoise waters of the Mexican Caribbean, this charming getaway provides a lively setting for unforgettable Mexican retreats. Appealing to families and active travelers seeking value and fun in the sun, each
colorfully-designed guestroom features a private terrace or balcony, while pleasant bars, a selection of restaurants, Jacuzzis and an activity-packed kid’s club ensure fun-filled stays for each and every guest.
Location: Riviera Maya - Beach
- Important Information For Our Guests
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
Cancellation Policies
-
Cancellation Deadline:
7 Days prior to arrival.
Late Cancellation Penalty: 2 Nights
Applies: Sunday - Saturday(12/24/2017 - 12/23/2019)
-
Cancun, Mexico (CUN): 60 miles
- Year Built: 2000
- Last Renovation: 2005
-
Accessible rooms: 2
-
Floors: 4
-
Total rooms: 422
† Fees may apply
Garden
Bedding - 1 King bed or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- Hairdryer
- Internet access
- Non-smoking
- Safe†
- Telephone
- TV
Pool View
Bedding - 1 King bed or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- Hairdryer
- Internet access
- Non-smoking
- Safe†
- Telephone
- TV
Ocean View
Bedding - 1 King bed or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- Hairdryer
- Internet access
- Non-smoking
- Safe†
- Telephone
- TV
Superior Oceanfront
Bedding -1 King bed
Occupancy limits - 2 adults, 0 children, 2 total
Children are not allowed to stay in this category.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Non-smoking
- Safe†
- Telephone
- TV
Privilege Superior
Bedding - 1 King bed or 2 twin beds
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Minibar
- Non-smoking
- Safe
- Telephone
- TV
Privileged Superior Ocean View
Bedding - 1 King bed or 2 twin beds
Occupancy limits - 2 adults, 0 Children, 2 total
Children are not allowed to stay in this category.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Internet access
- Minibar
- Non-smoking
- Safe
- Shower
- Telephone
- TV
Privileged Honeymoon
Bedding - 1 King bed
Occupancy limits - 2 adults, 0 children, 2 total
No children allowed in this room category.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Internet access
- Minibar
- Non-smoking
- Safe
- Telephone
- TV
- Video on demand
Privileged Suite
Bedding - 1 King bed and 1 sofa bed
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Minibar
- Non-smoking
- Safe
- Shower only
- Telephone
- TV
Privileged Family Suite
Bedding - 2 Queen Beds
Occupancy limits - 4 adults, 4 children, 6 total
Maximum of 4 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
All rooms are non-smoking. Guests are not allowed to smoke inside hotel rooms. Ashtrays are provided on the balcony/terrace of each room, as well as in the common areas of the hotel that are open air.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Non-smoking
- Safe
- Telephone
- TV
Privileged Comfort Room
Bedding - 1 King bed or 2 double beds
Occupancy limits - 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 6 stay free in existing beds with at least 2 adults. Children 7-12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- Hairdryer
- Non-smoking
- Telephone
† Fees may apply