Chenay Bay Beach Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

534 reviews

• 

  Awful, don’t waste your money

  View was nice. Bar staff and food vendor were nice. Upon arrival, after a long day of airport shuffling, there was no staff on board to check us in. After leaving 3 voicemails and 3 text messages, and hours later, a kind bartender called the owner to tell him our situation. Owner phoned a friend who let us into our bungalow. It was filthy. Used dirty sheets, dirty shower, and filthy floors. This room (bungalow 37), was not cleaned. That evening , the police had to be called for a drunken, crazed woman running around screaming. Next morning, trash all over the beach and pool so filthy you couldn’t see the bottom. We left. Were there less than 24 hours. I strongly advise against going to this place. There are zero standards here.

  Aug 28, 2026
• 

  nice place for a dump

  no staff on duty. no one to check you in. no one to take care of problems no tv. pool dirty and green. we tried to contact but no one replied. I had to connect tv, it was not connected

  Jul 30, 2026
• 

  Ok for 1 night

  We stayed one night here due to flight a cancellation. The bungalow was ok for that, but I would not have been happy here for any longer. In general, the property is fairly rundown. There is much that could be improved here. We had no hot water and the smoke detector in the room was disassembled and laying in a cabinet. The toilet paper was on the counter (no roller in the holder) There was also no access to coffee in the morning. We had a small coffee pot in our room, but coming from the airport, we had no coffee to use. The beach bar was nice & the beers were cold!

  Feb 24, 2026
• 

  Gorgeous, very chill beach

  The beach at Bungalows on the Bay is serene and uncrowded.❄️, and palm trees provide shade. There‘s no food available at the bar, and the bartender plays music you may or may not like, but the setting is tranquil and beautiful. We‘re very glad we decided to come here today. 😊

  Feb 16, 2026
• 

  Negatives outweigh the positives.

  First, the positives. The beach at Bungalows by the Bay is great - one of our favorites on St Croix! And the beach bar makes great drinks and plays good music! The pool is also nice, although it was being refilled for the first 3 days of our time there. Second, the negatives. We were assigned Unit #1. Nice location in the resort but this unit needs some “love”. The furniture is old and peeling. Many drawer knobs were loose or pulled off. I thought each bungalow had a kitchenette. This unit only had a sink, refrigerator and a microwave. No cooktop (even though there was a frying pan!). No forks or spoons, just a few knives. And no coffee pot, even though there were parts of one in the cupboards. It was difficult to conceive of making a meal there other than something cold. The hair dryer was broken. No toiletries (soap, shampoo, or conditioner) were provided. The website says there is place to check for things like that but we could never find it. The office appeared closed all the time during our stay. All correspondence was via text or email. I am not saying this situation is the same in other units, but if you are assigned Unit #1, beware! So if you are there for the beach, Bungalows by the Bay is great. Accommodations not so much.

  Jan 12, 2026