Club Wyndham Shearwater

Customer Ratings & Reviews

TripAdvisor Traveler Rating

409 reviews

• 

  Terrific stay at this Wyndham resort!

  The suite was small but had everything I needed for a comfortable stay. The kitchenette was well equipped with a hot plate, fridge, microwave, dishes, cutlery, coffee maker, and even wine glasses. Great Wi-Fi, a working TV, full-size toiletries, plenty of towels, and free guest laundry were all great touches. The ceiling fan and trade winds kept me perfectly cool at night (even in mid August)! I also loved having access to the pool and fitness centre at the sister property—I used the fitness centre every day! I didn’t use the pool there, but this property also has its own pool. Overall, an awesome stay and I would definitely stay here again. Couldn’t have asked for more for a one-week stay!

  Aug 12, 2026
• 

  Great week- friendly staff. Gloria is the BEST!

  We just stayed a week here and couldn’t be happier. We lucked out and was able to upgrade our room the 2nd day. Grounds are immaculate. Also no bugs- anywhere! We’ve been to Hawaii at least 25 times- multiple islands and always see bugs. This was so great! Gloria was exceptional and went out of her way for us- thank you for everything!! One thing I would suggest is bc there isn’t air conditioning there needs to be a screen door for the front door as the tradewinds really do help keep the unit cool. We kept our front door open when we were home in the late afternoon bc it was so warm. The 2BR unit was spacious and so comfortable. Everything was perfect!!

  Jul 11, 2026
• 

  Very dirty and small!

  They are the worse people and accommodation ever! It is dirty and very small. The pictures are not TRUE. Completely different. Everything is old and dirty.

  Jun 07, 2026
• 

  Termite infestation and nothing they can change about it

  It started with finding a massive amount of ants in the room around day 4, and then finding an entire termite infestation on day 5. We contacted the hotel staff about the issue and they couldn’t offer much beyond changing our sheets due to the termite landing on them. The amount flying around our room was uncomfortable to say the least, and rather disgusting to say more. We had several other issues (dirty foot print on the sheets when we first arrived at a ‘clean’ room, only one of 3 grill actually functioning, etc) and the termites were just a final straw. When we asked for a number to talk to corporate about the experience they gave it only when we went in person to the office so they could also sign us up for yet another owners meeting to get us to buy more points. This has been a deeply disappointing experience.

  May 28, 2026
• 

  REMEMBER- THIS RESORT HAS NO AC

  My son and I stayed here May 1-8th in a 2 bedroom unit. I AM a Wyndham property owner but paid full price for this week. My son and I have stayed here before and liked that visit. We were celebrating my 70th birthday and were hoping for a good stay. Check in went well. We were checked in by a very nice lady named Gloria. She is and was a delight to deal with. We would stop in just to say hello to her. We then met with Colleen who is a rep for Wyndham who set us up for "an update". To us, this is a waste of time, but we made an appointment and went to it as we promised. The resort unit was definitely dated and showing its age. FYI, this resort DOES NOT HAVE AC. Don't gripe about this fact. Be an educated traveler and check with the resort you are looking at to see if they have the accommodations you desire. I read people's comments about there not being AC at this resort, but there are many reviews that state this fact. The unit was 'clean enough' not to start bickering about it with The Front Desk. The kitchen had basic cooking items, glasses, silverware and a small amount of dishwasher and washing detergent. The Front Desk will give you more if you need it. The master bedroom's bed was a little uncomfortable, but tolerable. There was a full tub in the bathroom but it had a terrible showerhead. There is PLENTY of closet space. The washer and dryer are outside of the bathroom in their own little utility room. I would have preferred them to be inside the unit like Wyndham Bali Hai but its not a game changer. The blackout curtain are another issue. When closed it looks like a crime scene. It reminded me of blood splatter patterns. They definitely need to be replaced. The carpet is showing a moderate amount of wear. My son's room was VERY HOT at night even with 3 fans. Parking is free but can be limited at night if the resort is full. I had to park 3 buildings down from my own 3 times during my week stay because we arrived back at the resort after 9pm. Just be aware of this for handicap individuals. The do have designated handicap spots but they are usually one per building. Wyndham Ka Eo Kai is my second choice if Bali Hai is full. Would I return, sure.

  May 25, 2026