We’re delighted to share that Cocobay Resort has introduced new digital opportunities designed to make our guests’ experience even more seamless and personalized.
Guests can now enjoy the freedom to:
• Check in effortlessly from anywhere prior to arrival
• Connect directly with our concierge team for personalized assistance
• Upgrade experiences and make special requests with ease
• Access resort information and services; all with just one click
These enhancements are part of our ongoing commitment to providing a smooth, modern, and memorable experience for every guest.
We invite you to share this exciting update with your clients and ask them to visit our Cocobay Resort online portal at least 48 hours prior to arrival so that they can take full advantage of these new features ahead of their stay.
https://cocobayresort.com/welcome/
Resort Details
- Rafters
- Sheer Rocks Restaurant
- Buffet breakfast†
- Concierge desk
- High speed internet access
- Non-smoking rooms available
- Please contact the hotel for additional information.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2087 reviews
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Dec 09, 2025Lovely stay in couples-only resort
Our first time staying in an all-inclusive resort (couples only, geared toward low-key stay and relaxation), for a 1 week stay. Exceptional (!) location with two fantastic beaches by the resort, truly remarkable views and beach experience, one of the best we have ever had while traveling. Accomodations (bungalow/villa) were as advertised, rustic feel but very functional (great AC!), comfortable bed/pillow, nice-sized bathroom area with the one highlight being the outdoor shower concept at each bungalow which is something different and quite enjoyable, and also appreciated the terrasse area with hammock. The food had more than enough variety throughout the week (breakfast, lunch and dinner) and was of remarkably good quality, with the fresh seafood being typically outstanding. Drinks/cocktails also plentiful and good quality, with plenty of bars with immediate service (including on the beach). Service level gets a 10 out of 10, we liked the low-key approach and respect of privacy and support of relaxation, any small requests were handled very efficiently. We used the in-house spa services for a lovely couples massage at a reasonable price. All in all, the price/quality was outstanding, we very much enjoyed our stay and would definitely recommend the resort (note that the resort's website is really well done and provides a true characterization of the resort facilities and vibe, so we recommend you read it before booking including their well explained FAQ's, everything was exactly as advertised i.e. no surprises, which these days is saying something...).
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Dec 07, 2025
Great experience
We went for our 25th wedding anniversary and it was a great experience. The beach dinner was very well orchestrated and romantic. The beaches were amazing. The hotel was clean and well kept. The sunset plunge pool cottage is the way to go with wonderful views. Staff was friendly and accommodating.
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Dec 06, 2025Welcoming stay
Friendly staff, beautiful setting overlooking clear blue water. Pity it was so steep up and down to rooms and beach.
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Dec 05, 2025
An authentic Caribbean experience. Highly recommended.
If you want an authentic Caribbean experience then Cocos is the place to stay. So many modern "resorts" mean that you could be anywhere in the world. At Cocos, you know that you could only be in the Caribbean. There are two amazing beaches with Jolly Beach being possibly the best and most beautiful beach that we have been on. The Hotel is uniquely Caribbean with amazing, attentive staff. Being built into a cliff, there are steep walks so you will need to be relatively fit. Apart from that, highly recommended. We will be going back.
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Dec 01, 2025
Will never get over the views
This was definitely a dream vacation for us, celebrating our 20 year wedding anniversary. The views at this resort were just stunning. The beaches were beautiful and we had two sunset rooms - one with a plunge pool and one without. Both views were spectacular. The plunge pool room felt as though it was freshly renovated and was unreal - felt like true luxury. Reception staff and lobby bar staff and all main restaurant staff were super friendly, helpful and efficient. I hope we are able to come back again sometime!
- AdvisoryTourism Guest Levy of $5 USD (plus tax) per person per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- Minimum Guest Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.