Coconut Bay Beach Resort & Spa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10246 reviews

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  Exceptional Service, Amazing Food, & Unforgettable Experience!

  My family & I had such an amazing experience at Coconut Bay Beach Resort! From the moment we arrived, the staff went above and beyond to make our stay memorable. They welcomed us off the shuttle from the airport with cool cloths that smelled like lavender & their juice of the day made fresh every morning. Everyone was incredibly kind, welcoming, & attentive. The level of hospitality truly stood out. The food was consistently delicious with plenty of variety, & we genuinely looked forward to every meal. The main dining hall opens for each meal, but the resort also has several “restaurants” that are included in the package that you need to check out! Be sure to make “reservations” at the front desk on the first day that you arrive! Our favorites were Silk, Veranda, & the Italian restaurant! We also booked several excursions during our stay & were so impressed with the quality, organization, & experiences they provided. The Land & Sea Tour is a must! By boat, you get the opportunity of visiting Soufriere, Sugar Beach, & snorkeling the Caribbean! The pricing was fair in my opinion. Between the food, excursions, atmosphere, & incredible staff, Coconut Bay made this a trip we will cherish & always remember. I also wanted to shoutout two specific staff members that went above & beyond to make this trip unforgettable! Gania was our dinner server at our reservations most nights. He quickly made us feel at home with his exceptional service & attitude! He is the perfect combination of professional and personable— always attentive, welcoming, & genuinely enjoyable to talk to. Seeing a familiar, smiling face at dinner each night made our meals feel extra special. It’s the little personal touches that can turn a great vacation into an unforgettable one, & Gania absolutely did that for us. We truly appreciated the care he put into making every dinner a unique experience! Thank you Gania! We also have to give a very special shoutout to Shaka, who served as an essential part of our morning routines! She works as a barista & made our iced coffees the way we wanted every day! No staff member came close to hers! By our second day, she knew our order, “the usual” as she would smile & say, which meant the world to us! She exceeded our hopes! It goes to show how impactful small gestures can be when you’re so far from home! Being greeted each morning by someone who remembered us inspired us to trust the staff here immediately. We looked forward to seeing her every morning! Thank you Shaka! We cannot say enough good things about Coconut Bay & the people who make this resort possible! The staff truly elevate the entire experience, & Gania & Shaka are perfect examples of that. We left St. Lucia with incredible memories & would absolutely recommend Coconut Bay to anyone looking for a beautiful family vacation with great food, quality excursions, &, most importantly, genuinely wonderful people. We will most definitely be back! ;)

  Aug 30, 2026
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  Wonderful independent resort - highly recommend

  Our family of four visited Coconut Bay in June of this year for 10 days of Caribbean chill. The TLDR version: Loved this place. Clean, chilled wonderfulness. Lovely food with a good choice, really nice rooms, some staff were amazing, some just okay. Pools were great, beach was unusable because of Sargassum. But all in all a lovely hotel and if we can, we’ll be back. War and Peace version: Hygiene: really clesan Housekeeping was very good: Towel arrangements on the bed every day and little notes as well, mini bar was restocked each day but only with water, apparently housekeeping don’t stock soft drinks or alcohol which is a first for me. Restaurants: The main buffet was very good, plenty of choice and a daily change to the theme: from Mexican, Caribbean, Italian etc. staffing here could be a little grumpy at first but we realised why when we saw how some of the guests were talking to the staff – no respect or courtesy. Once we gave a smile, a please, a thankyou and a good morning, and how are you today we were rewarded by the most amazing smiles, laughter and wonderful service. Flip Flops for fast food and snacks during the day: variety was really good, quality was fairly good – mostly fast food and what was needed during the day. Calabash and Silk: Both served really lovely food, Silk in particular, plenty of options, all really well presented and very, very tasty. Service was great too. One major issue for us in both restaurants: the lack of soft furnishings means they are like echo chambers and with any large tables of loud guests it can be very overwhelming as the sound levels are huge. Be mindful of that if this is an issue for you as it was for us. Veranda: We figured out a way around the above when we found out you could have the same menus from Calabash and Silk on the Veranda. This was a wonderful way to enjoy those great menus, sat outside with the sea breeze, with very attentive service, very few folks out there -it felt like private dining and is a way around the limits for how many times you can use the A la Carte restaurants in a week. Bars: never had to wait long to be served at any bar, the Lobby bar had the friendliest of staff and they were very good, skilled at making intricate cocktails and just all round wonderful. We used the bar at the Harmony side pools during the day with a mix of “sunbed service” and up to the bar. Good fun most of the time but sometimes a little muted behind the bar. The two staff who walked the sunloungers were both excellent and I’m only sad that I don’t recall their names: one lady and one lad. Try the Miami Vice shots for a little fun! Pool and beach: we only used the pool on Harmony side – was nice and clean and perfect temperature to cool down in the heat. Never an issue getting sunloungers but we are early risers, but even allowing for that there were plenty. Sargassum absolutely ruined what looked to be two lovely beaches. It also spoiled the snorkelling somewhat when we went on a Sail and Snorkel trip (although that trip was such good fun). Room: the room was fine, we were on the first floor with a partial ocean view – I wouldn’t waste your money on a full ocean view as this was great. The bed was very comfortable, room was clean and well appointed, mini fridge was full of bottled water, bathroom was nice, storage was plentiful. Aircon was amazing! Entertainment: main entertainment nights at the Splash pool, we only saw the Country night and this was fantastic: really good singers and dancers, really engaging and a great outside buffet. Other entertainment in the lobby bar was mixed but generally fine. One big gripe: If you are checking out late: 1) you’re unlikely to get a room extension, 2) there’s no lounge or other accommodation for freshening up and getting ready for a long trip home after a day around the pool. You have to use the public toilets and showers between the lobby and the Splash side and then, if its raining, as it was on our last day, you just hang out in the lobby with your belongings all around. For a wonderful hotel I think this is poor and took the shine off of what had been a fantastic stay. Overall, we loved our stay here, for a family of four with two young adults plus my wife and I, it really fit the bill. A lovely constant sea breeze took the edge off the heat and was perfect as we sat and enjoyed an early cuppa in the morning in the lobby bar. Plenty of restaurant choices, nice staff, good bars (including premium spririts) with great cocktails. The hotel was full, but never felt like it – really good design means there’s lots of space and you’re never on top of one another. I highly recommend the Coconut Bay and we will hopefully return – thankyou for a great holiday.

  Aug 29, 2026
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  Coconut Bay 2026: 3rd and WILL not Be the Last Time

  3rd time visitors and warmth from your staff that was expected was ABSOLUTELY given. Our family of 8 (6 adults and 2 children) stayed from 22nd August to the 29th August 2026. We were very pleased to see the updated rooms and our choice of Garden siden rooms still remains superior for us as we were able to access the splash pools, lazy river and the water park with ease. Their standards certainly did not drop as the place was always clean as tou will expect from a resort of this level. Cbay did not dissapoint with thier packed entertainment as everynight was an event of some sort. Please give your entertainment team our fullest appreciation as they ensured that no one was left out as they provided an inclusive atmosphere. As per usual the Atlantic side where this property sits is not really conducive for sea bathing as sargasm is an issue that all of the caribben face. However, for those who are in to water sports should be pleased is it can get very windy out there. One thing to note, I suggest increasing the amount of dryers in your laundry room back to at least two cause I do remember when there was more that one. Playing musical close drying was interesting but atleast was was able to meet other guests. I am already planning our next visit.

  Aug 29, 2026
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  Fun in the Sun

  Love this resort. Everyone was so nice, and pleasant. We were greeted with warm greetings and drinks. Food was amazing. Snack bar was very tasty from salads, pizza, to chicken nuggets and fries and whole lot more. Entertainment every night. Kept us busy with many different things to do. Staff at kids club was so nice. My 10 year old daughter had a ball. She did tie dye shirts, jewelry making and visit the petting zoo on site. Overall our stay was absolutely amazing. I love St. Lucia. I definitely want to thank a few of the staff members who made are stay wonderful. Thank you Dahlia, Lanel and the rest of the ladies in concierge. Thank you Maxwell at the excursions desk. Thank you Gania, Quincy and Nica and the rest of the waiters and bartenders. Thank you Pearl, Moesha, Angel, and Nadesha in keeping our rooms cleaned morning and night. I really enjoyed my stay and was able to participate in some of the contest they had. Participated in a drink contest where you had to make the best drink. Winner will win a surprise and the drink will be posted on their drink menu at the bar. I won. My drink is called Cocososeductive and hopefully it will remain up until the next time I visit.

  Aug 29, 2026
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  Coconut Bay = Paradise

  A special shoutout to Vernon, Gania, Donnage, Sharnil,Tyron and Evelyn! Vernon deserves a special mention for the aqua aerobics — his energy, personality and enthusiasm made it so much fun and definitely one of the highlights of our stay! Gania, Sharnil, Tyron,Donnage and Evelyn were also absolutely amazing — always so welcoming, friendly and attentive. They genuinely went above and beyond to make sure we had a great experience and made us feel right at home. Everyone we met was so lovely and the whole resort has such a warm and welcoming atmosphere. It’s the people who really make a holiday memorable, and the C Bay team definitely did that for us! This was our second time staying at C Bay, and after such a fantastic experience, we will definitely be back for a third time!

  Aug 27, 2026