Resort Details

Dining
OffSite Dining
  • Bars
    Three bars: swim-up bar, lobby bar and snack bar.
  • Various dining
    Exclusive a la carte restaurant with show cooking and Market cuisine.
    Exclusive mixology and cocktail recipes, wine tasting and pairing sessions.
    Courtesy snacks throughout the day at the Beach Club and Lounge.

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
On-Site Amenities
  • Free high speed internet connection†
  • Liquor store†
  • Lounges/bars†
  • Massage services†
  • Pool†
  • Poolside service†
  • Spa†

† Fees may apply

Off-Site Recreation
  • Golf †
    25% discount on Golf rounds.

† Fees may apply

Hotel Advisories
  • AdvisoryRoom reservation required, Dinner Reservations allowed up to 7 days before check in.
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:30 AM
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals;this will place a hold on your funds.

    Convention policy:
    individuals attending a convention cannot book this property for their stay.If found attending a convention, guests may be subject to higher room rates upon arrival.

    SPRING BREAK POLICY - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.

    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK POLICY - Iberostar Hotels & resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.

    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

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