Resort Details
- Los ArcosThe resort's primary restaurant, open for breakfast and dinner buffet.
- Los Delfines Snack BarDrinks and snacks served by the pool area.
- Los GirasolesEnjoy the extraordinary view of the Mexican Caribbean while having lunch.
- Various Lounges/Bars- Lobby Bar
- Los Delfines Snack Bar
- Los Girasoles Beach Club
- Karaoke Nights
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Contact hotel directly for pricing and availability
† Fees may apply
- Bike rental
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteSupervised indoor & outdoor activities for kids ages 5 to 12. There are different daily activities for kids, including contests, games, painting and more.
- Fitness center on-site
- Hot tub
- Motorized Water Sports †Fishing is a popular activity at this resort.
- Non-Motorized Water SportsScuba, diving, snorkeling and kayaking are available.
- PoolThere is 1 pool on-site.
- Beach
- Golf †A golf course is located within 5 miles of the property.
- On-site EntertainmentDaily and nigthly entertainment, shows and contests, Music, Karaoke on Weekends & lots of fun!
- Other Local AttractionsCozumel is rich in history and natural wonders. Popular destinations include ancient Mayan temples on the north side of the Island; the sanctuary to Ix- Chel -the fertility goddess- in San Gervasio and the Museum of the Island of Cozumel, with its colorful displays of underwater reefs and other Island treasures. At El Cedral, on the south side of the Island, the oldest Maya structure on Cozumel built in A.D. 800 can be found. Nearby a towering lighthouse at Punta Sur offers a 360-degree view of the Island.
Cozumel is habitat to many nature reserves: the Cozumel Marine Reef National Park, Chankanaab Park and Lagoon, and Punta Sur. Botanical gardens at Chankanaab Park display 350 different types of tropical plants from more than 20 countries. Another attraction is the dolphin aquarium, treating visitors to a close-encounter with playful dolphins. Punta Sur is a new eco-tourist park for visitors interested in learning about the Island's native flora and fauna. Encircling a region known as Colombia Lagoon, Punta Sur is a unique setting of mangrove jungles, white sandy beaches and reef formations. The Park's information center allows visitors to watch a 20-minute video and learn about different eco-systems, environment and native birds, turtles, alligators, fish and coral in the Park. At the information center, visitors can rent electric bikes to explore Punta Sur on their own.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3338 reviews
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Dec 03, 2025The friendly service from all the businesses at hotel, Cozumel and resorts
I’d like to write a review at the hotel, Cozumel and resort for the shop Nico of Rosa And especially the friendly service from Louisa and Kati’s
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Dec 01, 2025
A 3.5 star hotel with 5 star attitude
We have been to this resort 4 years in a row, at roughly the same time. The nightly entertainment has been getting better each year and is now excellent. At the beginning it was bingo and movie night. The activities during the day, like trivia, pool volleyball and Spanish lessons are great and the staff really get involved. Suny, Juanita, Jose and Yesi do a great job. The bartenders, serving staff and house keeping are very pleasant. The beach area is not really a beach but the snorkeling is great and the dining area on the water is fabulous and is located perfectly for sunset and cruise ship watching. The meals are tasty but do lack seafood besides fish which is served every meal. Rooms are spotlessly clean and cleaning staff is dedicated to making guests happy. The bikes are a nice addition and it is walking distance to the center of town or a cheap cab fare.
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Nov 28, 2025
Building memories with friends
A beautiful vacation! Good food, great hospitality, simple but comfortable rooms and fun activities for all ages. We will be back!
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Nov 26, 2025
Great roof top pool, good breakfast
Excellent location. Pool is very clean and maintained. The view is amazing, especially for sunsets. The complimentary breakfast is very generous with lots of options. Filtered water is a bonus. Staff is friendly and I find the entire complex clean and maintained fairly well
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Nov 19, 2025Great Resort, nice people, big pool, limited food options
This is a neat resort withing walking distance of the ferry port and placed about halfway between the 2 cruise ports. Being in a very dive oriented area, days are very quiet at the resort so this could be a perfect spot for non-divers who want quite pool days. I don't recall ever seeing all the chairs at the pool occupied. Staff was very kind and greeted us well upon arrival, only about a 10 minute cab ride from the airport. Room was clean and typical for the age of the resort, no real complaints and even had a comfy hammock inside! Furniture was dated but nothing we could not live with for a week. No black out curtains but it wasn't too bright at night once the porch lights turned off. Food was the only thing that kept this from 5 stars, (I wish I could have done 4.5). The primary dining for all meals was a buffet that was average. For breakfast you could get eggs to order and some dinners had themed items that were made to order but your primary food was the buffet. There was a Snack restaurant pool side that had a few items, good food all made to order, that was our go to for lunch as was fast and fresh. The bars were good and staff was attentive, either at the bar or while at a table, thanks to Landrai, Ibrahim and Joel! Valantine was one of our favorite folks on resort, he greeted us every night and always made sure drinks including cold water were always full. Pool was huge and clean, always had plenty of space in or around it. The activities folks were so much fun and I knew their names on site, just cannot bring up now so I hope they all know we had fun! Shows were good and again plenty of seating for each night. There was a fish spay in the lobby, my wife loved it after a long day of travel! We did like the tunnel under the road as most meals were at the restaurant across the street and while the cars stopped, it was nice to just take the tunnel. The beach area is not a beach into the ocean but if you know Cozumel, that is normal. There was a nice spot where you can enter the water to snorkel and the activities shop had gear to borrow if needed, I cannot speak for the quality as did not use their stuff. Was very relaxing at the beach area and again accessed by going through the restaurant across the street form he resort.
- Advisory"The following mandatory fee is charged and collected by the hotel either at check-in or check-out. Enviornmental Sanitation Tax of $4 per room, per night. Mandatory fee may not include tax and are subject to change, this is an estimate of what tyou will be charged. The hotel can provide current fees and inclusions when you check-in. "
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed