Resort Details
- Fisherman'sSeafood restaurant open for dinner only. Reservations are suggested.
- FujiyamaJapanese restaurant open for lunch.
- La PalapaFood court style buffet restaurant open for breakfast, lunch and dinner.
- La PiazzaOcean front Italian restaurant with its own Venice river. Reservations are suggested.
- Los GallosMexican restaurant with live music for dinner. Reservations are suggested.
- Sans SoucisAn adults-only gourmet restaurant that transports you to France with ocean front views. Reservations are suggested.
- Snack BarsThere are 2 snack bars on-site.
- Various Lounges/Bars- Collage Bar
- Jetix
- Lobby bar
- Las Brisas
- Club Caribe
- Trafalgars
- Beach Bar
- La Concha
- Nitro
- Caribbean Dance Club - Waynes BootsSteakhouse open for dinner only. Reservations are suggested.
- Standard Oceanview
View - Ocean and balcony view
Bedding - 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Safe
- Satellite television
- Telephone
- TV
- Voice mail
- Standard Plus
View - Ocean and balcony view
Bedding - 1 king and 3-bed bunk bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 3 children, 5 total.
- Air conditioning
- Alarm clock
- AM/FM radio
- Bathtub/shower combination
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
- Voice mail
- Crown Club
View - Ocean View
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total
*No children allowed in this category
- Air conditioning
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Coffee/Tea Maker
- Data port*
- Free newspaper
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower only
- Telephone
- TV
- Video on demand
- Voice mail
- Family Suite Paradise
View - Ocean View
Bedding - 1 king bed, 1 double bed, triple bunk beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 3 children, 7 total.
- Air conditioning
- AM/FM radio
- Balcony/Lanai/Terrace
- Cable television
- Data port*
- Internet access*
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Voice mail
- Honeymoon Suite
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total.
(Adult only room)
- Air conditioning
- Balcony/Lanai/Terrace
- Iron
- Ironing board
- Jacuzzi
- Safe
- TV
- Standard Room King - Sea View
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total.
- Air conditioning
- Bathroom amenities
- Ceiling fan
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Wireless internet connection
- Standard Room Double - Sea View
Bedding - Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total.
- Air conditioning
- Bathroom amenities
- Ceiling fan
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Wireless internet connection
- Crown Club - Indoor Whirlpool tub
Bedding - 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total
*No children allowed in this category
- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Standard Plus Room - Bunk Bed
Bedding - 1 king and 3-bed bunk bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 3 children, 5 total.
- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- Family Suite Paradise (7) - Two-level Room
Bedding - 1 king bed, 1 double bed, triple bunk beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 3 children, 7 total.
- Air conditioning
- Bathroom amenities
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service*
- Accessible facilities
- Accessible rooms
- Babysitting*
- Baggage hold
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service*
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting*
- Baggage hold
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Business Services*
- Internet Access*
-
Please contact the hotel for additional information.
* Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Daily activities include arts and crafts, sports, games, beach time, water park etc. Baby club, kids club and teenagers club available.
- Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 2 outdoor hot tubs.
- Pool
There are 4 pools on-site. One is located in the children's water park equipped with water slides and the other is located in the teen park equipped with water slides This property has swim-up bars.
- Spa *
- Tennis courtThere are 2 lit tennis courts on-site.
- Motorized Water Sports *Motorized watersports provided by Aquaworld marina.
- Non-Motorized Water Sports- Kayaking
- Snorkeling
- Paddle boats
- Sailing
- Windsurfing
- On-site EntertainmentFantasy show (for kids)
Stars show (with impersonations)
Mexican show (traditional dances)
Broadway show
International Show
Karaoke night
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23090 reviews
-
Sep 21, 2026Absolutely incredible
Amazing experience, food was incredible and our server Luis was the most friendly and attentive waiter, even making time to see that our 8 month old was happy. The manger was great and tbh the whole experience was amazing and if you go try the chicken wings and the ribeye steak absolutely incredible! I’ll be returning soon!! Thank you so much from myself and my family to all the team and especially luis at Wayne’s boot!
-
Sep 21, 2026
vacation
luis gomez on the adult pool best service ever
-
Sep 16, 2026
Family vacation
The staff were professional and friendly. We were spoiled by Erwin at the reception, he would have any type of answer. The resort was clean and the kids loved the activities.
-
Sep 16, 2026
Well worth what you pay.
Hola amigos! We requested a high floor, quiet room through email to reservations and Ricardo from reservations certainly did not disappoint! There are seven floors in the main block and eight in the second block but the way the land is, both were level. We got room 1751, fantastic view as can be seen in the photos provided. For what we paid, we got very good value. Clean, spacious, comfortable. The safe, minibar and beach towels are free. Beds by the pool and beach are always available no matter what time of day you go down, no need to rush or reserve, you will get one, don’t worry. Staff are polite and very friendly, check in was very quick (3pm is the standard check in time) we were the only people to arrive last Saturday afternoon at 2.30pm so that is probably why it was quick. TVs in rooms do not offer many English speaking channels so maybe bring a fire stick. WiFi is good in room (WiFi booster on ceiling which looks like a fire alarm) We brought dollars and pesos, both are warmly accepted when tipping. Tip, staff remember who you are when tipping! Adult pool and bar round the back is nice and quiet. Fourth day in to a two week stay and no complaints from us! Scott and Tracey
-
Sep 15, 2026
.
Great service and great food, recommend to all
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed